Visitor
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2 Messages
Target gift card
I got a call from someone at xfinity earlier today about 50% off my bill for 24 Months. He he’d access to my account. He wanted me to purchase a gift card at target for $500 then call back with the gift card info.
someone inside xfinity is assisting these people wit this scam
XfinityRay
Official Employee
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2.2K Messages
2 years ago
Good evening, @user_8abdac. Thank you for letting us know that you received a scam call. This is a known scam. We never ask you to purchase gift cards or to pay your bill in order to be eligible for a promotion. Our Customer Security Assurance department posts an Alerts page of any known scams in email or on the phone. The FTC is also alerting consumers about this. Did you give them any information or buy gift cards?
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user_cdab00
Visitor
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2 Messages
2 years ago
exactly the same situation from me.....I believe someone inside xfinity is behind this because the person I spoke with had access to my account while I was on the phone with them
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