U

Visitor

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3 Messages

Tue, Mar 15, 2022 10:30 AM

Metv not working

Why is Metv not working? Champaign, llinois

Accepted Solution

Official Solution

XfinityGina

Official Employee

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560 Messages

2分前

Hi all! 

MeTV has changed channels and is still available in HD on channel 1048. If you have a non-X1 TV Box, you are eligible to exchange it. MeTV is no longer available in SD format or on non-X1 and DTA devices. 

Customers were notified of this change via the following bill message included in the May 5 - June 4, 2022, bill cycle:

TV Update: On May 9, 2022, WTTG Start TV will replace WTTG MeTV on chs. 196/1172.

 

There are many choices for similar programming in SD and without changing your boxes, including:

  • WRC Cozi- channel 1165 (Classics from 1960-2000s)
  • WDCA H&I- channel 1175 (Classic action, drama, and adventure from the 1950-1990s)
  • WDCW Antenna TV- channel 1178 (Classics from 1950-1990s)
  • WDVM Rewind- channel 1181 (Shows from the 80s and 90s)

Where to Find Start TV

Channel Lineup Channel Number
Alexandria 196/1172
Arlington 196/1172
Calvert County 196/1172
Charles County/Waldorf 196/1172
Culpeper 196/1172
Fauquier County 196/1172
Frederick County 196/1172
Front Royal 192/1172
Front Royal NRB 202/1172
Hancock 198/1172
Loudoun County 196/1172
Luray 187/1172
Martinsburg 195/1172
Montgomery Md 196/1172
Page County 198/1172
Prince George's County 196/1172
Prince William 196/1172
Reston 196/1172
Spotsylvania/Stafford 196/1172
Washington Dc  196/1172
Winchester 196/1172
Keyser 181/1172
Todd Township 249/1172
Washington County 249/1172

 

Any scheduled DVR recordings for programming on WTTG MeTV will now record WTTG Start TV instead, beginning on Friday, May 9, 2022, at 12:00 AM. If you would like to continue to record MeTV, your recordings will need to be reset to record on WDME MeTV HD channel 1048. However, you can still watch any programming from WTTG MeTV that you previously recorded.

We sincerely apologize for any inconvenience this situation has caused you, and please know we value you as a customer. This change was made by the broadcasters, independently of Comcast.

Visitor

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5 Messages

@XfinityGina​ Northern VA/Washington DC area has been experiencing issues with the new channel all week! First an error message “You don’t have access to this channel”. According to my channel lineup, I do! Then for about 48 hours the error reads “this channel requires a subscription - contact Xfinity/updatetv etc. “. I already have a subscription/all channels packages. This morning, Friday May 13 - the channel tunes in for 5 seconds and then goes into scrambling mode with only audio and green, white and black giant pixels freezing the frame and flashing about in such a manner it could trigger seizures for some.  This is day 5 of the signal/channel transition. What the heck is going on?!? Why is taking a week to fix ?? The station points to the service provider and the service provider blames the station!! Get it together!

(edited)

New Poster

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2 Messages

I'm getting the same thing from XFinity in Alexandria. Channel 1048 will play for 5 to 10 seconds and then it's scrambled. Very frustrating and we pay XFinity hefty programing service fees!

Regular Visitor

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2 Messages

@XfinityGina​ This is a farce. It is advertised as the "Official Solution" and "Accepted Solution", but you have no solution.

Visitor

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1 Message

I'm in Alexandria too. Xfinity/Comcast needs to realize WE PAY THEM SO WE CAN WATCH THESE CHANNELS!

Official Employee

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262 Messages

@7401hastings Hello and thank you for reaching out over our Xfinity Community Forum. The issue appears to have now been resolved for some of our valued Xfinity family members, so I just wanted to confirm, are you still experiencing the MeTV issues at this time? One way or another we will definitely get to the bottom of this, and get this resolved once and for all! It is the very least that we can do for a valued member of our Xfinity family!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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2 Messages

8分前

What happened to glenwood springs co METV and decades channels?  They are unavailable to me in steamboat springs even though they are in my plan. 

Note: This comment was created from a merged conversation originally titled Glenwood springs METV decades

Visitor

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2 Messages

MeTv not working in Denver area also

ThatDonGuy

Problem Solver

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595 Messages

The MeTV website says, "Our local station, KREG is experiencing technical issues with Comcast and DirecTV.  We are working to resolve the issue as soon as possible and thank you for your patience in advance."

Visitor

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2 Messages

3分前

MeTV+ is moving to over the air channel 48.4 will the cable system be able to pick that channel up?

Note: This comment was created from a merged conversation originally titled MeTv + is moving
ThatDonGuy

Problem Solver

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595 Messages

"Can" it? Yes.

"Will" it? That's up to Xfinity and the station owner to come to an agreement to show it.

You say it's "moving." Where was it before? Note that this is not MeTV's streaming/On Demand service, but a second MeTV channel with a fixed schedule.

Visitor

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3 Messages

Will MeTv plus be available for viewing

Note: This comment was created from a merged conversation originally titled Me tv plus

Visitor

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3 Messages

Me tv plus went off this morning at 4 am while I was watching ,what’s up with that? 

Visitor

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2 Messages

Bring back metv plus to Hamden Connecticut

New Poster

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4 Messages

METV PLUS (CHANNEL 1043 PROSPECT CT) CHANGED TO STORY TV THIS MORNING. DOES ANYONE KNOW WHAT HAPPENED AND IF CAN I GET METV PLUS VIA COMCAST ANYMORE OR SOME OTHER WAY? THANK YOU

Visitor

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1 Message

3分前

Paying for channels that do not work on Xfinity. Why?

Visitor

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3 Messages

@user_29a1bf​ not anymore!! We cut the cord today!! 

Regular Visitor

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14 Messages

3分前

I started a thread about this which got merged with another thread that seems to have been closed with no resolution.  The response in that thread that it's the fault of the broadcaster isn't correct since I can connect an antenna to my television and pick up MeTV on 44.3.  Based on that, it seems like at least in the San Francisco area the problem is that Comcast isn't relaying the appropriate broadcast on the channel that should be MeTV, instead offering two channels with the same, new "StoryTV." 

I understand that someone who works at Comcast who monitors the forum doesn't have the ability to fix this, but instead of ignoring the issue they should escalate this to the department that can correct this.  There's no reason to dismiss customers' valid feedback that something is messed up, attempting to deflect the issue to the local broadcaster, when cable TV costs so much.

Visitor

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3 Messages

3分前

Between the economy and realizing we watch more "over the air" channels since they took away channels we liked, we cut cable and now have antenna. Have had no problems getting MeTV since. 

Regular Visitor

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6 Messages

3分前

It was fine last night but now all I get is the story channel. Now all I get is "Mankind: THe Story of Us"

Note: This comment was created from a merged conversation originally titled MeTV replaced with the Story channel?

Visitor

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2 Messages

In Chicago, the Story channel replaced MeTV+ on channel 361. There was a text message displayed on shows all week. The xfinity guide shows MeTV+ on channel 361, but it is still the Decades channel. I liked the shows on MeTV+, but it appears to be gone. Will it return to the xfinity lineup? If not, will the Decades channel lineup appear again on channel 359. I can't tell what Decade show episode is airing.

Contributor

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82 Messages

@gregjgisp​ Same problem here. 359 says metv+ but it's showing decades shows but the guide displays metv+ shows so I don't what decades shows are on. Comcast has to fix this.

Visitor

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2 Messages

Why does the TV Guide say 77 Sunset Strip or Hawaiian Eye but the show is Donna Reed Show.??

Contributor

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82 Messages

I emailed WCIU TV, which runs all these channels so I'll see if they reply.

Contributor

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82 Messages

Check this out.    https://metv.com/wzme

Regular Visitor

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14 Messages

3分前

I am happy to report that at least in the San Francisco Bay Area, this situation has been resolved -- MeTV is back on channel 1166, with StoryTV on 1165 and MeTV+ on 1167.

New Poster

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4 Messages

3分前

Some of us are using a converter box & MeTV was working on 183, but is now StoryTV. MeTV on 184 (& on 1166) is only HD, which we don't have. 1167 works for us, but I want my MeTV! Please change 184 to SD!

We're in the San Francisco Bay Area

New Poster

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3 Messages

3分前

Who do I complain to in order to get METV+ back?

XfinityDevin

Official Employee

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683 Messages

@Tomkir1

Good morning! Thank you for reaching out and for your feedback on MeTV +. We can certainly appreciate you want to have the content that you love and we want to give you the best we can offer. We truly apologize for the inconvenience; however, changes are made by a local TV station or their parent company and are outside our control. I do hope to see this available in all areas but we would not have any control over programming changes.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

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5 Messages

Thankyou for taking the time to let us know that MeTV+ (MeTV Two) is now the "STORY" network.  

I return home looking for midnight laughs after paying big bucks to fill up my gas tank a few times driving cross country, and find that the THREE STOOGES have been replaced by some all-night series about NAZIS!   

It's depressing enough that the Three Stooges were removed.   But to have them replaced with a Nazi series is totally sicko.

Anyway, thanks again for taking the time to let us know what happened to MeTV+.

-Allen in Chicagoland

Visitor

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3 Messages

3分前

Why is metv plus not on in Connecticut

Official Employee

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244 Messages

Hi, @user_a39545

 

It must have been the networks decision to take the channel out of Connecticut. We do not have any decision making in this process. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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33 Messages

2分前

Comcast was supposed to move metv from channel 196 to 1048 in Virginia, Maryland and DC. They took it off of 196, but forgot to put it on 1048. Please correct this asap!

Note: This comment was created from a merged conversation originally titled Metv move not complete

Official Employee

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299 Messages

Hello, there @user_03b4e7 thank you so much for reaching out for help on where ME TV has been relocated. From what I can see channel 1048 plans on launching ME TV on 05/09! I would check back in a day or so to see if they have updated their programing and hopefully, they have gotten ME TV launched for you! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

@XfinityAmandaB​ I am an avid METV watcher, especially tonight, I watch all programs from 10 PM to 3AM. I cannot get the channel, it switched over to another program and the scheduled channel I am suppose to change 1048 does not exist???? What’s going on!

Visitor

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4 Messages

Today is May 9, 2022!!!

Official Employee

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206 Messages

Thank you for letting us know @user_359df1. Please allow by end of day to see if that station has moved to the correct channel. We will follow up with you later today to see if it did. Thank you for your patience with this.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

We were told MeTV would be moving to 1048 here in Northern Virginia. But there is no 1048 on my box. What happened to MeTV?

Visitor

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2 Messages

2分前

Having the same problem.  Someone suggested a system refresh several days ago.  It worked for 1 day. but then failed again and since.  A 2nd refresh had no impact.  As a system programmer for 25 years, it seems most likely that the switchover from channel 196 to 1048 was not done properly.  Is this going to be fixed any time soon ?

Visitor

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2 Messages

@user_46427f​ For clarification as this thread is discussing, MeTV and MeTV+, my response concerned MeTV, and I'm located in Gainesville, VA.

Visitor

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3 Messages

@user_46427f​ Exactly the same thing happened to me. Misery loves company. 

Visitor

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1 Message

2分前

Same here un calvert county, maryland. No channel 1048. [Edit: language]?  Good luck trying to get to a person on the phone too!  

(edited)

XfinityRay

Official Employee

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696 Messages

Hello, @user_39df87. Thanks for letting us know it is not working for you either. Are you getting a scrambled picture after tuning to channel 1048 or do you not get channel 1048 at all? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

2分前

It’s finally working today. 

Official Employee

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261 Messages

 

I'm glad to hear you are now able to enjoy MeTV. Is there anything else tha I can assist you with? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

@user_a8e36c​ I'm in DC and it's still not working for me. My family is very disappointed.

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