Free TV Week 2022 - Presented by Xfinity Rewards

@bpodoherty​ 

Welcome to the Xfinity Forum and thank you for posting your question here. As mentioned in the original post, Free TV Week 2022 does not begin until Tuesday, November 22nd. Unfortunately, none of the Free TV Week content will be available until that time. We ask that you please retry accessing content tomorrow.

To answer your question, yes only select content will be available for free during Free TV Week. Please note, you can easily access Free TV Week content either by saying "Free" into your Xfinity Voice Remote or by navigating directly to the Free TV Week tile in the OnDemand section of your Xfinity TV service.

Please let us know if you have any other Free TV Week 2022 questions here. 

Which shows will be available for the free preview and what time eastern does this start

@user_d09961 

Xfinity customers can watch thousands of episodes and movies on demand from TV's top premium networks and apps. Far too many to list here. If you have a question about a specific program or movie we will be happy to verify its availability. However, we recommend navigating directly to the Free TV Week On Demand tile and checking out all the available content there. 

The event has started so all content for Free TV Week should now be available to you.

Please let us know if you have any other questions. 

@XfinityJessie​ it is almost 1100 am Tuesday morning and it still not working 

@user_d22e60​ 

When you say "it still not working", can you please elaborate as to what you are experiencing and what platform you are attempting to access Free TV Week content on (Xfinity X1, Xfinity Flex, Xfinity Stream, etc.)? This information will allow us to better assist you. 

Additionally, we ask that you please refrain from authoring multiple posts on the same topic. Duplicate posting creates slowness in responses by employees and can create confusion for other users attempting to assist you. Furthermore, duplicate posting does violate our Xfinity Forum Guidelines and Xfinity Forum Acceptable Use Policy. We ask that all users review those documents thoroughly as continued violations could result in a revocation of a user's Xfinity Forum posting privileges. Please note, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those document as well as any other posted documents throughout the community. 

@user_71f62f​ 

Thank you for posting your Free TV Week question here in our Xfinity Forum. Xfinity customers can watch thousands of episodes and movies on demand from TV's top premium networks and apps. Far too many to list here. If you have a question about a specific program or movie we will be happy to verify its availability. However, we recommend navigating directly to the Free TV Week On Demand tile and checking out all the available content there. 

What content are available for free TV week 

Please see https://www.xfinity.com/hub/tv-video/new-on-flex  https://www.xfinity.com/hub/free-tv-movies/free-tv-week.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Edit: Updated link

@BruceW​ thanks but that's not a full list of what all is available. As the article notes, it's only SOME of what's available.

@YesIResetIt​: Same here. Woke up excited to watch some of the content I added to My List for Free TV Week, but everything is asking for a subscription.

Its weird because normally when there's a free week, Xfinity has a banner on the platform that guides you to the free content and I don't see that either...

@user_3f3092​ & @YesIResetIt 

Welcome to the Xfinity Forum and thank you for posting your question here. All Free TV Week content can be accessed by either saying "Free" into your Xfinity Voice Remote or by navigating to the Free TV Week tile in the On Demand section of your guide. Please note, you will not be able to access Free TV Week content by navigating directly to a premium channel or app. 

Please let us know if you have any other questions. 

@user_aeed41​ 

Welcome to the Xfinity Forum and thank you for posting your question here. Please note, the Free TV Week banner is not gone, you will just need to navigate directly into the On Demand section to see it. Once there, you will have access to all Free TV Week content. You can also get to Free TV Week content by saying "Free" into your Xfinity Voice Remote. 

Please let us know if you have any other comments or questions. 

@user_1f4f09​ 

Welcome to the Xfinity Forum and thank you for posting your question here. All Free TV Week content can be accessed by either saying "Free" into your Xfinity Voice Remote or by navigating to the Free TV Week tile in the On Demand section of your guide. Please note, you will not be able to access Free TV Week content by navigating to a premium channel or app directly.  

Please let us know if you have any other questions. 

@user_be84d3​ 

Welcome to the Xfinity Forum and thank you for posting your question here. Please note, the Free TV Week banner is not gone, you will just need to navigate directly into the On Demand section to see it. Once there, you will have access to all Free TV Week content. You can also get to Free TV Week content by saying "Free" into your Xfinity Voice Remote. 

Please note, the Xfinity Forum has never been designed to receive support in real time. If you need more direct responses by Comcast we recommend reaching out to us via one of the methods outlined here: https://forums.xfinity.com/conversations/my-account/answered-how-to-contact-comcast/602da756c5375f08cde54dd6

Please let us know if you have any other comments or questions. 

@user_549d8d​ 

Welcome to the Xfinity Forum and thank you for posting your question here. All Free TV Week content can be accessed by either saying "Free" into your Xfinity Voice Remote or by navigating to the Free TV Week tile in the On Demand section of your guide. Please note, you will not be able to access Free TV Week content by navigating directly to a network or app as that will prompt you to sign in.  

Please let us know if you have any other questions or continue to experience any issues. 

@Catshark75​ 

Thank you for posting your question here in the Xfinity Forum. When attempting to watch Free TV Week content are you doing so through the Free TV Week On Demand tile or by saying "Free" into your voice remote? This is the only way you will be able to access that free content without the need of signing in at all. When navigating to that tile myself, I am able to see the original Christmas Story being available for free, but not the new Christmas Story Christmas movie. Please note, only select premium channel content is available during Free TV Week. 

Please let us know if you have any additional questions.

@XfinityJessie​ Yes, we've tried every way, from the FreeTV banner, to directly inside HBOMax, even saying the name of a show that's supposed to be free to get listings.

As for Christmas Story Christmas, upon clicking on the "coming soon" banner for Free Week, which brings up the listings of what's supposed to be free, jumping down to the movie section, it showed Christmas Story Christmas right at the top, with it saying something like "Prepare for Free TV Week / HBOMax" at the top of the screen (like a directory listing).

@Catshark75​ 

Apologies for the confusion. When attempting to watch A Christmas Story Christmas, do you see the option to play "Free to Me" option? Also, we recommend an equipment reset to ensure you are getting any updates that may prevent you from getting access to that movie for Free TV Week. 

Please let us know if you have any other questions or comments. 

@XfinityJessie​ Yep, following those instructions, which we were, will show pics of every step:

@OLE6uYF2zNZmrtN​ 

Welcome to the Xfinity Forum and thank you for posting your question here. If you are unable to see the Free TV Week banner in the On Demand section we ask that you please start with an equipment reset. This means, unplugging your television box, waiting 1 minute, and then plugging it back in. If that does not work, please verify that you have X1 equipment. Please note, Free TV Week is not supported on RNG150 devices. If you have a compatible X1 or Flex device you can simply say "Free" into your Xfinity Voice remote to access all the Free TV Week content.

If you continue to experience issues, can you please share a bit more about your equipment and how you are attempting to access Free TV Week content? Thank you

@user_c8eb5c​ 

Welcome to the Xfinity Forum and thank you for posting your question here. All Free TV Week content can be accessed by either saying "Free" into your Xfinity Voice Remote or by navigating to the Free TV Week tile in the On Demand section of your guide. Please note, you will not be able to access Free TV Week content by navigating directly to Starz or any other premium channel. 

Please let us know if you have any other questions. 

@XfinityJessie​ thanks for responding to at least one of the concerns about this promotion. However, as many of us have posted, it's not working.

The Xfinity Free TV week tile was visible when you select the Xfinity button on the X1 remote. And when you select the On Demand menu, there Free TV Week tile is no longer there (it was there this morning around 5am Central time). The Free TV Week tile is showing under the TV section of the On Demand menu, but it's the "coming soon Free TV Week" tile. It shows a preview of participating networks and programming.

However, when you go to the Movie section of the On Demand menu, it DOES show the activated Free TV Week tile. With the exception of Starz, Showtime, and Epix, the rest of the promised networks for Free TV Week are working. Everything is showing with pricing (rent, purchase, or subscribe) instead of free to watch. Even HBO and select programming from HBO|Max app, promised select series from Amazon Prime, Lifetime Movie Club, AMC+, All Blk, Brown Sugar, and all of the others with the exception of Showtime and Epix.

@DownSouthCountryPeep​ 

Please see my response to you below. 

@DownSouthCountryPeep​ 

Welcome to the Xfinity Forum and thank you for posting your questions here. When using an X1 box, all available content can be found in the actual Free TV Week tile. Please note, only select content from premium channels and apps are available during this Free TV Week. As an Xfinity X1 customer, all available Free TV Week content is available directly on your X1 box or on Xfinity Stream with your Xfinity login credentials. Again, this event will not make all premium content available. If there is a specific program you are wanting to watch, we can verify if it is available for free during this years Free TV Week event. 

Additionally, we ask that you please refrain from authoring multiple posts on the same topic. Duplicate posting creates slowness in responses by employees and can create confusion for other users attempting to assist you. Furthermore, duplicate posting does violate our Xfinity Forum Guidelines and Xfinity Forum Acceptable Use Policy. We ask that all users review those documents thoroughly as continued violations could result in a revocation of a user's Xfinity Forum posting privileges. Please note, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those document as well as any other posted documents throughout the community. 

@XfinityJessie​ thanks for your response. However, did you bother reading my post in full before posting the same generic reply others received in return? If you had, you'd know I specifically stated:

I don't have access to all of the Free TV Week networks and programming as promised. I only have access to available free programming for Showtime, Starz, and Epix. That's it.

The Xfinity Free TV week tile was visible when you select the Xfinity button on the X1 remote. And when you select the On Demand menu, there Free TV Week tile is no longer there (it was there this morning around 5am Central time). The Free TV Week tile is showing under the TV section of the On Demand menu, but it's the "coming soon Free TV Week" tile. It shows a preview of participating networks and programming.

However, when you go to the Movie section of the On Demand menu, it DOES show the activated Free TV Week tile. 

I also stated:

Everything is showing with pricing instead of free to watch. Even HBO and select programming from HBO|Max app, promised select series from Amazon Prime, Lifetime Movie Club, Up TV Family, AMC+, All Blk, Brown Sugar, and all of the others with the exception of Showtime, Starz, and Epix.



I will say within the last hour, when I say, "free" into the X1 remote, it does bring up the Free TV Week menu with the promised networks / apps. It didn't before. And I've been trying since I woke up at 2am.

HOWEVER all of the promised networks and select programming for Amazon Prime are NOT showing as free as your company continues to promote. Instead, they are showing with an option to purchase or subscribe to the network. It is NOT showing as free. This includes HBO, HBO|Max (and the select programming advertised), select programming advertised for select Amazon Prime shows, Up TV Family, AMC+, All Blk, Brown Sugar, Lifetime Movie Club, and all of the other promised networks showing under Free TV Week.

It would also be helpful if you, another Xfinity representative, or Comcast would provide details or a list online with all participating networks. Also helpful if there is an online list of select shows and seasons if a network is only providing handpicked shows and seasons for the promotion. I know this was stated with Amazon Prime, but if this is the case with other networks listed under the Free TV Week selection, it should be noted.

As a longtime customer of Xfinity for over 40 years, I appreciate little perks like this. But I also like for information to be detailed and promos to roll out at the time specified unless there are notified issues preventing a timely release.

@DownSouthCountryPeep​ 

We apologize for the experience you are having. I did just get word that there has been a small hiccup when making all content available. Our team is currently working to get this resolved as soon as possible. We should have a resolution soon and that content will become available to you automatically. 

We have not provided a list of available networks as not all content from all participating networks will be available via Free TV Week. This means only select content from providers will be made available for free. I can say that select content from HBO Max, STARZ, Epix, Prime Video, and Showtime will be available during Free TV Week. We have also made select Subscription On Demand services available during Free TV Week, such as:

• Lifetime Movie Club.
• UP Faith & Family.
• Kidstream.
• Disney Story Central.
• Tumblebooks TV.
• Anime Network.
• ALL BLK.
• Acorn TV.
• Here TV.

You can also access other On Demand services for Free TV Week like:

• A&E Crime Central.
• Da Vinci Kids.
• Wildbrain+.
• Hopster.
• MhZ Choice.
• HiYAH!.
• Kocowa.
• Brown Sugar.
• Viaplay.
• Walter Presents.
• OUTtv.
• Revry.
• All Nations Network.

Please let us know if you have any other comments or questions. 

Please note, the article @BruceW shared only provides content available to our Xfinity Flex customers, which may be slightly different than the content available to our X1 or Xfinity Stream customers. 

**EDITED** Since @BruceW updated his post. You will find examples of what is available during Free TV Week in the link shared.

@user_3f3092​ I did a system refresh and I can see some Starz content but AMC+ says Subscribe still and yeah all those banners are gone. No idea what’s going on. Wish they’d let us know with an email or some kind of update. That’d be great. 

We're seeing the same thing.  A few Starz items are free, others all have $$ and "Free with subscription".  Same with Showtime, AMC+.  Not what I'd call "free".

@jay_ba05252, @user_3f3092, & @Harry3667 

**Edited**

Thank you for posting your questions here in the Xfinity Forum. As mentioned in the marked Official Solution on this thread, earlier today we experienced an issue with our Free TV Week content not being available free as it should. We have since resolved this issue and re-added the Free TV Week tiles to the On Demand section of your guide. All content in those tiles should not be watchable for free. 

Please let us know if you have any other questions or comments.  

@XfinityJessie​

tiles to the On Demand section All content in those tiles should not be watchable for free.

@jay_ba05252​ 

We apologize you are experiencing issues with AMC+ content. I can assure you that AMC+ Free TV Week content is still available. All Xfinity customers with an Xfinity ID can access select AMC+ programming and episodes including:

• Gangs of London – Season 1.
• The Walking Dead – Season 11A-B.
• The Walking Dead: World Beyond – Season 1.
• A Discovery of Witches – Seasons 1-2.
• Dark Winds – Season 1.
• Moonhaven – Season 1.
• Happy Valley – Seasons 1-2. 
• Pantheon – Season 1.
• 61st Street – Season 1.
• Kin – Season 1.
• Slasher: Flesh and Blood.
• Creepshow – Seasons 1-2.
• That Dirty Black Bag – Season 1.
• The Ipcress File – Season 1.
• Rivieria – Seasons 1-2.

Is there specific content you saw that is no longer displaying as free for you?

Is that the only content that is free?

In the app, you navigate to AMC+ movies, and select Wailing (Free TV week banner => AMC+ => Movies (view all) => Wailing)

the movie is not available to watch, only to buy

@user_934a87​ 

Welcome to the Xfinity Forum and thank you for posting your question here. As mentioned previously in this thread: "All Free TV Week content can be accessed by either saying "Free" into your Xfinity Voice Remote or by navigating to the Free TV Week tile in the On Demand section of your guide. Please note, you will not be able to access Free TV Week content by navigating directly to a network channel or app."

We ask that you please re-attempt to access AMC+ content via that Free TV Week On Demand tile. Please let us know if you continue to experience any issues or have any other questions.