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Saturday, March 29th, 2025

Connecting to Peacock through subscription

Having same problems as everyone else here… did anyone get their issue resolved?

trying to access peacock.  Acct was linked to my Xfinity earlier through Comcast.net email which is no longer accessible.  Peacock no longer recognizes either email for Xfinity or reset password. 

Have spent countless hours trying to explain issue.  Finally escalated through 3 people was told someone would call me back in 24-48 hours.  No surprise, no call!!! Calling back today through 2 people.  First one I was hung up on, 2nd person patched me through to peacock who hung up on me.   I was also told today that the person who I could see taking screen shots off my tv Sunday did so illegally!!! 

Customer service here SUCKS!  We all pay enough for this service that support should not be this difficult!

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