We retired Quick Pay
At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of this change by email in August and September.
We understand that many customers manage accounts for their loved ones and appreciated our Quick Pay feature. To continue making payments easily, you can:
1. Be added as a Manager to an Xfinity account. For more information and instructions, visit How to Add and Invite Users to Your Xfinity Subscriber Account.
2. Add your loved one’s Xfinity account information to your personal banking account as a bill payment payee. We accept checks drawn on U.S. bank accounts.
3. Say “Pay my bill” into the Xfinity Voice Remote within your loved one’s home.
Visit How to Make a Payment on Your Xfinity Account to learn about other ways to make a payment that do not require authentication. If you have a quick question or need assistance, chat with an agent.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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