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Announcement

Intermittent Video Issues Affecting Some Customers


A firmware update was recently deployed to TV Boxes that may be causing picture issues for some customers

The update includes a feature that defaults TV Boxes to the highest screen resolution the TV is capable of. This is causing a black screen, blue screen, a 'no signal' messages, or a "flickering" screen for some customers.

Read additional information on this is issue and the latest updates here