Question
Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels?
Answer
We sincerely apologize for any inconvenience this has caused you. We removed FM Radio from our line-up, because we no longer have the capability to carry it. We notified you about this change in your recent bills. You can find similar entertainment on X1 TV Apps like Pandora, iHeart, Xite, and NPR one .
When doing a quick search on the iHeart Radio app on Xfinity X1 set-top boxes you will be able to find select local FM Radio stations.
For additional information on how to use the iHeart Radio app on Xfinity X1 set top boxes, see here: https://forums.xfinity.com/t5/TV/ANSWERED-How-to-get-iHeartRadio-on-Xfinity-X1/ta-p/3086212
**NOTE**: You do not need to download anything or log into the iHeart Radio app to use this service directly on your Xfinity X1 set top box.
KQED Programming on iHeart Radio App
For additional information about NPR One on Xfinity X1 boxes see here: https://forums.xfinity.com/t5/TV/ANSWERED-NPR-One-on-Xfinity-X1/ta-p/3237085
Frequently Asked Questions
Why did this happen?
Comcast regularly examines programs and channels in an effort to provide the best overall entertainment choices and content customers want the most.
I signed an agreement for my service. It's not fair to remove a channel that was included in the promotion.
We know that it is upsetting to lose a channel that you like. Our promotional offers provide discounted pricing off of our services. However, we may rearrange or change programming, features or offerings that are a part of our services, even those that we provide under a promotional offer. We regularly evaluate our XFINITY TV to ensure it includes the best combination of programming options to appeal to our customers.
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