Visitor
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3 Messages
xfinity stream no longer casting to google home max
Hi, xfinity stream is no longer casting to my google home max. Other devices in my home such as the original google home display are working, so it is just an issue with the google home max. Tried the following:
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- Removing app from my android device, reinstalled and logged in. Still doesn't work
- Rebooted router. Still doesn't work
- Reset Google Home Max to factory settings, still doesn't work
- Checked settings in google home app to make sure casting is still allowed. Still doesn't work
- Performed DNS Flush as instructed here:
https://www.minitool.com/news/error-tvapp-00100.html - Still doesn't work
Keep getting TVAPP-00100 error message.
Other apps such as youtube, hulu and netflix work just fine, so must be a xfinity stream issue. Anyone else have this issue, and have a fix?
Thanks in advance
XfinityYvonne
Official Employee
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304 Messages
24 days ago
Hello, @user_cfd6ad I am sorry you are experiencing trouble casting Xfinity Stream to your TV. We appreciate the troubleshooting steps you have completed so far. Can you confirm that your TV is connected to your in home Wi-Fi network?
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user_cfd6ad
Visitor
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3 Messages
24 days ago
Hi, yes connected on home network. Have xfinity pods, which I disconnected and tried and still had same issue.
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Batch739
Visitor
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1 Message
20 days ago
I am experiencing the same thing with my google home max. I have also tried casting xfinity from multiple devices and have had no success.
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Anon1464678
Contributor
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22 Messages
19 days ago
Same problem here. Has not been able to cast to Nest Hub Max for the last three weeks.
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user_c241f0
Visitor
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1 Message
18 days ago
We have not been able to use the chrome cast option to our Google Hub Max for about two weeks now, Xfinity please fix your app.
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user_89a770
Visitor
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1 Message
10 days ago
I’m experiencing this same issue. It only occurs when attempting to cast the Xfinity Stream app to the Google Nest Hub Max. It hasn’t worked for about a month now, but it worked before then.
As a software developer, it’s clear that an update to the Xfinity Stream app broke the cast functionality only for the Nest Hub Max. Is Xfinity aware of this issue and do they plan to develop a fix?
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user_611d21
Visitor
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1 Message
9 days ago
I have the same thing going, follow the same instructions as the others?
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Anon1464678
Contributor
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22 Messages
9 days ago
Still not working with the Google nest Hub Max. That includes the Android application and also the web application. Is Comcast aware of this at all? Is a fix coming? This has been going on for over a month.
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user_7732f0
Visitor
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1 Message
8 days ago
Same issue here which is super frustrating as I get the online only package. Frustrating
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CRobson
Visitor
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1 Message
5 days ago
I am having the same issue for more than a month. It worked fine until an update broke something. I have tried all the steps outlined
- Reinstalled the app
-Flushed DNS
-Rebooted router & modem
-Reset the Nest Hubs
-Updated all devices & apps
I can cast every other app to the Nest Hubs.
To make it even more frustrating, I get a 404 error when I try to send a message via the copy/pasted response from Xfinity.
This is incredibly frustrating that it has been going on this long and still no resolution.
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