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Having followed this thread for a while, I'm completely convinced that depending on the support rep you're talking to, you'll get different recommendations on how to be able to send MMS over WiFi, if it's not working what might fix it (including but
Issues with MMS over WiFi for YEARS
I just switched to xfinity Mobile on December 6, 2019. At that time, I asked if my phone, an unlocked Samsung S9+ was fully compatible with all services, and I was assured that it was. I have noticed that MMS messages sent while Wi-Fi is enabled will not send. The phone tries to send for over 5 mi
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... 500Mbps download 100Mbps upload ... Netgear CM 1200 ... The CM1200 is not approved for the new upload speeds. Realize that although Comcast calls some devi
extremely low upload speeds
I currently have the 500Mbps download 100Mbps upload speed plan with a Netgear CM 1200 modem which is on the list of recommended modems. I currently get great download speeds but my upload speeds are at between 5-6 Mbps. I have had multiple calls with Xfinity support and no one seems to have any ide
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Thank you—honestly—for not assisting at all with the issue at hand. It’s not your fault, and I mean no disrespect to those doing this work, but rather to Comcast's policies as a whole. I followed Emily’s instructions regarding the terms of this contr
Ticketing System show no information - Reps are not really helpful
I ended my service with Comcast on 09/18 and went to the store that same day to return my equipment, which included one Gateway and one Storm Ready router with the battery (all power cords were included). On 09/24, I discovered that Xfinity is charging me $189 for the Storm Ready modem, which, as me
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Time Not Established Critical (3) No Ranging Response received - T3 time-out
I've been getting this error and internet drops for at leat a Month now. We have been working from home and need consistant, stable internet connectivity. I am a network engineer so it is vital that my connection to the internet does not drop. My modem is a Netgear CM700 and my router is a TP-Lin
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Your Home Network
@user_k1bkq9 It's often about more than just cost. 3rd party equipment offers capabilities that Xfinity rental equipment doesn't offer. If a lone router as your only WiFi connection isn't enough to cover your home and you want more speed
Replacing the Xfinity modem with your own modem
I got tired of my Xfinity bill getting so expensive and called Xfinity Customer support to talk about it, and they suggested I can significantly reduce cost by eliminating all the equipment I was renting from Comcast. All I had to do was return the equipment and purchase my own modem and just use th
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Upgrading from Gigabit Extra to Gigabit x2 in San Jose, A - without changing my TV CableCards and keeping my current Xfinity Voice plan
Earlier today, I needed a Netgear CM3000 to receive Enhanced Speed service and move to Gigabit x2. I successfully connected both my new CM3000 and my CM2050V as my eMTA only. Both are working great and my Internet and Voice service are operating as expected. Next, I want to move to Gigiabit x2 and g
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Customer Service
Accepted Solution
What's going to be the difference? You will have added $14/month to your bill using an Xfinity gateway, with limited functionality and a wonky app based configuration interface that may or may not work all the time. Up to speed = theoretical numb
New xFi Gateway Vs. SB8200 & Google Nest Mesh Router - Any Benefit to Switching? 1 GIG Plan
Hello, Not super techy, and we had a friend suggest a few years ago that we grab our own modem/router combo due to the savings vs. renting. However, I've got spammed like crazy recently with Xfinity emails about upgrading to this new xFi Modem/Router Gateway Combo.From a hardware and quality o
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Accepted Solution
tl;dr: The Motorola 8611 seems to be the issue. The Arris S33 works well. I would hope that the 8611 is entirely removed from Xfinity's list of compatible devices, or better, that Xfinity is able to resolve whatever has changed causing the incompatib
SYNC Timing Synchronization failure - multiple modems (Motorola MB8611, Netgear C6250)
I believe I'm experiencing a similar issue to what many others have reported on these forums, with a Motorola MB8611 frequently rebooting with SYNC Timing Synchronization failure and No Ranging Response received - T3 time-out errors in the logs. I just got the MB8611 a few days ago to replace our ol
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@XfinityKei Hi, Thanks for responding, To answer your questions: My wifi signal is fine I only have one wifi network name and password My wifi is password protected My wifi is not the issue. My signal strength and coverag
xfi pods ethernet port
This issue has not been resolved. Here is my original post from almost a year ago. Recently my xFi pods are not activating the ethernet port unless the plugged-in device is my computer. For years I have had a NAS plugged into it and now I cannot access without first p
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I have the complete package and live in a 3,800 SQF house. The main unit is at one end of the house due to cabling. The WiFi signal only reaches a little more than half of my house. The other half is dead. In my prior system I needed three extenders
Whole home assessment is wrong
I have the complete package and live in a 3,800 SQF house. The main unit is at one end of the house due to cabling. The WiFi signal only reaches a little more than half of my house. The other half is dead. In my prior system I needed three extenders to cover my house. I could not wait for 14 days fo
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Going on 6 Days of Evening Outages
Starting last Saturday, I've been having intermittent internet issues most evenings. I've done everything I can to diagnose, but the automated outage report provides no useful information. No estimated time of resolution (just "as soon as possible"), no acknowledgement of a 6-day window being more
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Your Home Network
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xFi gateway added to account, not requested or authorized
Service changed to xFi Connect, when all I wanted was to have the Unlimited data service put back on my account, as it was as of 15 March 2024. Been a customer since May 2016, have always used my own modems and routers. Had a xb8 gateway and used it for two days, before returning it to the local sto
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Sign-In and Account Management
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Xfi Pods Alternative?
I have six pods which I'm ready to throw in the garbage. I've had them for about 18 months, and at least three of them, which are downstairs (the gateway is upstairs in home office) constantly go offline. I waste too much time and frustration on these pods and constantly losing wifi altogether when
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Your Home Network
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Intermittent Internet Connection
Hello, I'm at a loss for what else to try! I've been having intermittent internet issues for about 4 or 5 months now where my internet disconnects EVERY DAY. My download/upload speeds are fast (they do not slow down), and then randomly my internet cuts out on both the ethernet and wifi (my laptop
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Your Home Network
Let's get to the obvious problem and solution: (1) we, and probably many thousands of xfinity Streaming service customers, have the identical problem with First Sticks (regardless of whether they are external or internal to the 4K Smart HDTV); (2) we
Fire Stick Freezes
My issue with my Amazon Fire Stick has been addressed before in another post. However there was no definitive solution or means to an end and the string was 'closed', the last post being at least 5 months ago. Here it is summed up with information from Xfinity's 'employee' recommendations and
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Hi @SpyA I'm experiencing the same exact issue in Central New Jersey with no hope either,. I've tried the following steps of escalating remediation: * Restart desktop PC, Modem, Router * I've tested different times of day, early morning, mid-
High ping spikes/packetloss
Hello all, I am experiencing high ping spikes and packetloss while using our internet, and am unable to figure out a solution. I play games online, and constantly experience issues with ping going from 40 to 120, back and forth, for the entire duration I am playing. It happens in every game I pla
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Interesting that turning off stateful IPv6 (aka DHCPv6) seemed to fix it. I didn't expect that but I'm also not surprised. "stateless" is considered normal for IPv6. You can never really be sure though since Comcast could have fixed some
Ping increases drastically randomly
Hello,So I am having an issue where while I am gaming, at random times, for no reason, my ping shoots up to 5000 for about 30 seconds, then comes back down. Which often causes me to be removed from matches. I have spoken with 2 agents, one agent two times. The first agent concluded that it was due t
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... Arris SB6183 ... Netgear CM700 ... only getting around 20 for upload ... Neither of those devices are approved for the new higher upload speeds. See: https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generati
Arris SB6183 modem and Netgear CM700 modem upload speed problems
My internet plan is 150 download/100 upload. It’s the lowest plan available in my area, however I am not getting even half of the upload speed. I am getting 150-160 download, but only getting around 20 for upload. In the past 24 hours I’ve been with many tech agents, and all of them said that my SB6
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I use my own cable modem, specifically Netgear CM2050V and use Unifi UDR for routing/switching/Wi-Fi. The information I am looking for IS NOT available from the admin pages from any device (i.e. cable modem router) that I own, it comes from the ISP p
Comcast-7922 hostname for DS-Lite
Recently, Ubiquity implemented DS-Lite support on their UDR router. As part of the setup,I get the following instructions:"Enter the IPv6 address or hostname of your upstream gateway, typically provided by your ISP."Does anyone know the hostname/address for COMCAST-7922 Thank you in advance for your
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... MB8600, 1 Netgear CAX80 ... only hitting 40M ... Neither the MB8600 nor the CAX80 is approved for the new upload speeds. Realize that although Comcast calls some devices "Approved" and some "Recommended", for all but a few devices those des
BruceW
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1 year ago
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Persistent dropouts/Issues with Xfinity/Comcast Internet Service - Unusable for any Conference calls
I have been having consistent issues with my service, long time customer with 1.2G down and up to 200M (never achieved more than 30 - 33M). After so many frustrating calls to customer support complaining about no upstream channel bonding/poor upload speeds (modems seeing only 1 US channel with cente
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