Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (524.9K)
Closed
How to test your alarm with Xfinity Home (Answered)
***Updated 8/25/2026*** Learn how to test your Xfinity Home alarm system. What you'll need: Xfinity HomeAccess to the Xfinity Home touchscreen Testing an alarm Testing your alarm every month ensures that your system is working properly and is ready to respond to any issues. Use the alarm Test mode w
Articles
•
Home Security & Control
Closed
The Crunchyroll app is available on Xfinity X1, Xfinity Flex and Xumo Stream Box.
With this launch, Xfinity customers can now enjoy the world’s largest dedicated anime library, with over 25,000 hours of content and 50,000 episodes across more than 2,000 titles. This fall alone, Crunchyroll is bringing more than 40+ new anime series to fans everywhere, including Dragon Ball DAIMA,
Articles
•
Announcements
Closed
Some Apple devices no longer supported by Xfinity Mobile (Answered)
***Updated 6/2/2026*** Xfinity Mobile doesn’t work with Apple devices that have outdated software. If your iPhone, iPad, or Apple Watch has old software, it might stop working properly. You might not be able to use cellular data (internet without Wi-Fi). What you need: iPhones and iPads must have iO
Articles
•
Xfinity Mobile
Closed
How am I charged for using a smartwatch with Xfinity Mobile? (Answered)
***Updated 6/8/2026*** With Xfinity Mobile, you can choose the smartwatch plan that fits your needs — whether you're bringing your own device or purchasing one from Xfinity. Choose the smartwatch data option that’s right for you Smartwatch Data Plan (Stand-alone) Smartwatch fee (Paired device) Cost$
Articles
•
Xfinity Mobile
Closed
How do I view my Xfinity Mobile call and text message history? (Answered)
***Updated 6/23/2026*** You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on
Articles
•
Xfinity Mobile
Closed
Equipment Incompatible with Xfinity Voice (Answered)
***Updated 8/31/2026*** Most equipment works fine with Xfinity Voice, but there are a few products that do not. The following equipment is known to have a high probability of errors with Xfinity Voice service: Telephones Bang & Olufsen: BeoCom 1Bang & Olufsen: Beocom 2Bang & Olufsen: BeoCom 4Bang &
Articles
•
Phone
Closed
Pinned
Say Thanks
Our employees are dedicated to providing you with the best experience possible. If you’d like to share a compliment about an employee, product, or customer experience, we welcome you to do so here in this forum board. By posting your compliment here, we can ensure it gets passed along to the right t
Articles
•
Xfinity Compliments
Closed
Pinned
Does your Xfinity Voice Remote seem unresponsive?
Recent overnight maintenance on some Xfinity X1 TV Boxes, may be causing some customers to have a hard time using their Xfinity Voice Remote. To fix this issue, you may simply need to unpair your remote and then re-pair it with your TV Box. For steps to: Unpair your remote, see Turn off pairing on y
Articles
•
X1
Closed
Why Xfinity Mobile? (Answered)
***Updated 5/31/2026*** Xfinity Mobile is exclusively for Xfinity Internet customers. Here’s what you'll enjoy Intelligent WiFi Intelligent WiFi where it counts and 5G everywhere else. Get ultra-fast WiFi speeds at home and on the go with WiFi PowerBoost.Only available with Xfinity Mobile. Coverage
Articles
•
Xfinity Mobile
Closed
Pinned
Gotham Sports app now accessible to YES Network customers
The Gotham Sports app is now available to Xfinity customers who receive YES Network as part of their Xfinity TV service. Customers can authenticate on the app using their Xfinity credentials to access all YES Network programming, including live New York Yankees and Brooklyn Nets games. For more deta
Articles
•
Channels and Programming
Closed
Xfinity Internet minimum system recommendations (Answered)
***5/28/2026*** To enjoy the best Xfinity internet experience, your devices need to meet certain system requirements. If your device meets these but your internet still feels slow, see the tips below. Note: There are a number of external factors that may limit your speed; as a result, actual speeds
Articles
•
Internet
Closed
Xfinity Home alerts (Answered)
***Updated 8/24/2026*** Your Xfinity Home system lets you know if there's a problem with a device connected to your alarm system. You’ll receive Xfinity Home alerts notifying you when a device or connection needs attention. Learn more about managing alert messages and potential resolutions below. Is
Articles
•
Home Security & Control
Closed
2022 Olympic Winter Games
Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub making it eas
Articles
•
Channels and Programming
Closed
Pinned
Xfinity Sports & News TV Now Available
Introducing Sports & News TV: Your Ultimate Source for Sports, News, and More Starting January 22, 2025, Xfinity is launching a brand-new video tier—Sports & News TV—designed to bring you live local channels, popular broadcast networks, top sports programming, and exclusive news coverage. Available
Articles
•
Channels and Programming
Closed
Pinned
Xfinity Forums FAQs
Q: Can I delete my profile once it has been created? A: Due to system limitations, we are not able to delete profiles once they have been created. However, you can request to have your account blocked or you can turn off all notifications. Q: Am I able to update my email once my profile has been est
Articles
•
Getting Started
Closed
View and download Xfinity Voice call history (Answered)
***Updated 8/31/2026*** Learn how to manage your Xfinity Voice, including how to view, download, or print your call history using the Xfinity Voice portal. View your call history Sign in to Xfinity Voice using your Xfinity ID and password.Click Call History.The type of call (MISSED, PLACED, ANSWERED
Articles
•
Phone
Closed
Pinned
Xfinity Password Guidance for Account and Information Security
As part of our commitment to our customers, we may at times require you to update your password for account protection. When resetting your password, be mindful of the following: The Primary account holder can request a mobile number or non-Comcast email address be added to the account for password
Articles
•
Sign-In and Account Management
Closed
Pinned
Meet Xfinity WiFi Shield from Xfinity Home
First-of-its-kind platform transforms Xfinity WiFi into an always-on layer of cybersecurity, physical and family protection for tens of millions of homes and devices. Available to Xfinity Internet members at no additional cost What is Xfinity WiFi Shield? Xfinity WiFi Shield is a built-in smart prot
Articles
•
Home Security & Control
Closed
Hispanic Heritage Month - 2023
Comcast NBCUniversal is celebrating Hispanic Heritage Month by revealing “Be the Next Story Told” (“El futuro lo escribes tú”) – a multiplatform bilingual initiative led by Telemundo honoring and recognizing the culture, spirit, and achievements of Hispanics in the U.S, and inspiring future generati
Articles
•
Channels and Programming
Closed
Can I use Xfinity Mobile when I travel internationally? (Answered)
***Updated 6/17/2026*** If you are traveling the world, you can take Xfinity Mobile with you. International roaming is supported for phones in over 215 destinations, where you can talk, text message, and use data — just like at home. If you are already abroad and your phone shows “No Service,” you c
Articles
•
Xfinity Mobile
