Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’

WiFi Shield is a suite of features built into your Xfinity Gateway designed to keep you informed and at ease, day and night. It's included with your Xfinity Internet service with no additional cost or equipment. Quick answer Introducing Xfinity Shield What is WiFi Shield? Eligibility & equipment Fea

***Updated 8/25/2026*** Learn what to do when you have a problem with your rules in the Xfinity Home app. What you'll need Xfinity HomeAccess to the Xfinity Home app What do you need help with? I can't create rulesSome of my sensors are missingSome of my cameras are missingMy rule isn't workingI'm n

***Updated 8/13/2026*** This article provides instructions on resolving the "XRE-03134" error. Message When this error occurs, you will see the following message: “Sorry, we’re having some trouble. We’re working to fix this as quickly as possible. We may have to restart your TV Box to fully resolve

We hope everyone is safe following Hurricane Idalia. Getting our customers connected as quickly and as safely as possible is a top priority. We know your services are important to you, so to help you and emergency personnel stay connected, we opened our public Xfinity WiFi hotspots in select areas a

This month marks a huge milestone in the history of the Xfinity Forum - our 20th anniversary as an active support community! It all began way back on June 26th 2003, and over the last 2 decades, we have seen tremendous growth, a wealth of information shared throughout the community, and lots of chan

Introducing Sports & News TV: Your Ultimate Source for Sports, News, and More Starting January 22, 2025, Xfinity is launching a brand-new video tier—Sports & News TV—designed to bring you live local channels, popular broadcast networks, top sports programming, and exclusive news coverage. Available

***Updated 6/23/2026*** Find answers to FAQs on resuming Xfinity Mobile service to a suspended line. FAQs How do I resume service on a line that was suspended due to a billing issue? If your Xfinity Mobile account was suspended due to an expired payment method or other billing issue, add a new card

***Updated 8/25/2026*** Get ready for your Xfinity Home service visit with this checklist. You can also print out your checklist to give to the technician on the day of your installation. For an installation checklist for our other services, please see Prepare for a Service Visit.To learn more about

***Updated 8/13/2026*** Simply put, Interactive TV turns television into an active and not a passive medium by giving you the ability to interact with your TV on legacy TV Boxes. Benefits of Interactive TV Become more involved with your TV with Comcast Interactive TV. Use your remote to access free

Today we are excited to start “Expert Week” - our weeklong celebration of those unsung heroes of the Xfinity Forum, our Experts. We'll spend this week sharing who they are, highlighting their accomplishments, and giving you information on how you can join the team. Who are our Xfinity Experts? Our X

The Gotham Sports app is now available to Xfinity customers who receive YES Network as part of their Xfinity TV service. Customers can authenticate on the app using their Xfinity credentials to access all YES Network programming, including live New York Yankees and Brooklyn Nets games. For more deta

***Updated 5/31/2026*** If you think there's an error on your bill or have a question about your service, call Xfinity Mobile customer support at 1-888-936-4968. For help with NOW Mobile, you can use the Xfinity app to manage your services. Contact If you aren't happy with Xfinity Mobile or NOW Mobi

***Updated 6/1/2026*** If you have Xfinity Internet, you can bring your own compatible phone, smartwatch, or tablet to Xfinity Mobile. Based on a credit screening or your payment history as a customer, you may be able bring your own compatible devices to up to 10 total lines and purchase phones, tab

***Updated 8/25/2026*** Xfinity Home wants you to be prepared for your installation appointment. The account holder or another responsible adult who is 18 years of age or older must be home during the appointment. They will make choices about your security system and sign the Residential Alarm Insta

Comcast Business announced it has expanded its relationship with the PGA TOUR, becoming a Proud Partner of THE PLAYERS Championship through 2030. THE PLAYERS, featuring the strongest field in golf, is being contested at the Stadium Course at TPC Sawgrass, March 9-12 with 144 players competing for a

***Updated 8/25/2026*** It's important to regularly test on your Xfinity Home sensors to get the best performance from your system. What you'll need: Xfinity Home Pro Protection or Self Protection Access to your Xfinity Home touchscreen or the Xfinity Home app if you subscribe to Pro ProtectionAcces

***Updated 5/5/2026*** Xfinity Advanced Security blocks websites deemed as unsafe. These sites may have malware, spyware, ransomware, or viruses that can harm devices or put personal information at risk. Report a website blocked by Advanced Security If a website seems blocked by mistake, submit a re

***Updated 5/27/2026*** Advanced Security on the go helps keep your data and mobile device safe from potential threats when you connect to unsecured WiFi away from your home. Follow the steps below to turn on this feature and check your device settings. Eligibility Advanced Security on the go is ava

***Updated 6/23/2026*** If you’re enrolled in XMC, you have several ways to file a claim for damage, failure, loss, or theft: The Xfinity Mobile Care app, The Xfinity app,Online,or by phone. Each will connect you to Assurant, Xfinity Mobile's official mobile protection provider. For full details on