**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For

Hello I upgraded my internet account which generated a new account number. I have an old internet account, that looks to be still active and billing me, that was paired with Xfinity mobile service.  I returned the old equipment.   Agents do not seem to have been able to close acco

If I buy Max and Showtime outside of Xfinity, once I log in to both using the Xfinity app for each will I get the channels on the cable box so I can watch online or thru cable?

I'm sure this has been addressed previously, but I am still confused about the difference between XFINITY and xfinitywifi. I have read the posted information. Do you need to be an Xfinity internet customer to access xfinitywifi? If not, is that service secure? I access XFINITY by logging in to my ac

What is happening with the outage in the Rincon Hill area of San Francisco? Internet stopped working yesterday afternoon and still out, more than 12 hours and the outage map does noteven show the area affected neither estimated time to fix. Please update!

How do I get the gigabit pro/X6 service? A fiber node was installed and provisioned 240 feet from my house. Looking for some help to get a ticket submitted.

I have a repair appointment tomorrow morning and I want to make sure they bring the necessary materials. The buried cable was cut so I have no services to the house. It will need to be spliced if possible.

I've purchased a land and starting to build a house. XFinity is the internet service for the area. What is the way to get my new house connected?

I noticed my previous 2 billing cycles have significantly increased. I was paying $65 a month for internet and now its almost $100.  Can I please have some assistance finding a deal that doesn't cost so much? Thank you.

Hello, A new structure is being built on my property and 811 has marked a line which is apparently a Comcast / Xfinity service. This line is through the area of the foundation of the proposed building. I haven't found much information on who to contact around this and need help to avoid problems

Xfinity App doesn't have TV services like the My Account App. ​When opening the My Account App it states this App will go away April 23rd and to use the Xfinity App. I have the Xfinity App, I can pay the bill and do all kinds of stuff with my network but nothing regarding the TV boxes, TV servic

I currently have xfinity wifi. Recently my wifi went out and I needed to have a technician come and check it out. Turns out a neighbor mowed the lawn and cut our cable since it is out of the ground. The technician did a great job and restored the cable. I had a message from xfinity sent to me asking

Sent a direct message to xfinity support and getting no reply. What could possibly be wrong.

Last quarter of 2021 we signed up for Xfinity service under a promotion that promised a $100 visa card if we kept the service for so many months. We satisfied the requirements but never received the card. Mid-2022 (this year) we moved to an area outside of the Comcast/Xfinity service area and had to