***Updated 5/31/2026*** Xfinity Mobile eligibility To upgrade your service from NOW Mobile to Xfinity Mobile, you must meet the following eligibility requirements: You must live within the Comcast footprint (please note that once you purchase Xfinity Mobile, your Xfinity Mobile service will work out

Our employees are dedicated to providing you with the best experience possible. If you’d like to share a compliment about an employee, product, or customer experience, we welcome you to do so here in this forum board. By posting your compliment here, we can ensure it gets passed along to the right t

***Updated 8/24/2026*** Your Xfinity Home system lets you know if there's a problem with a device connected to your alarm system. You’ll receive Xfinity Home alerts notifying you when a device or connection needs attention. Learn more about managing alert messages and potential resolutions below. Is

***Updated 6/1/2026*** Bringing your own device or getting a new one? Activation is easy with the Xfinity app. Activation times vary. It usually takes about 10 minutes. If you’re new to Xfinity Mobile, set up a line.Already have Xfinity Mobile and need to add a new line? See how to add a line to you

***Updated 5/28/2026*** Websites may use location data (or “geolocation”) to display news, weather, videos, or other content that is only relevant to your region. However, sometimes this location data is configured incorrectly, and will show information for somewhere else. Geolocation service is not

***UPDATE 07/18/2023*** We want to thank all community members who decided to participate in our “What if” sweepstakes. The entries were fantastic! All submissions were randomized to select winners. Below you will find those winners and our favorite submissions. First PlaceName: Devin - Entry: Email

***Updated 5/4/2026*** Learn how to organize devices by people and manage family settings like Active Time Limits, Active Time Details, Downtime Schedules, and Parental Controls. For more, see how to use the Xfinity app. For tips on managing devices, see how to personalize and control your home netw

***Updated 6/15/2026*** Xfinity Call Guard is available for no cost to Xfinity Mobile customers on Mobile Plus or Premium Unlimited mobile plans. It identifies incoming callers as valid or as potential spammers, scammers, telemarketers, or robocalls. Note: Ensure you're using the latest version of t

Introducing Sports & News TV: Your Ultimate Source for Sports, News, and More Starting January 22, 2025, Xfinity is launching a brand-new video tier—Sports & News TV—designed to bring you live local channels, popular broadcast networks, top sports programming, and exclusive news coverage. Available

Following the successful launch and positive consumer reaction to Xfinity’s new 5-year guarantee, the nation’s largest Internet Service Provider (ISP) has launched its everyday pricing (EDP) structure with four simple national Internet tiers that include unlimited data and the advanced Xfinity WiFi

***Updated 6/17/2026*** You can easily find your Xfinity Mobile payments and billing details online. Your Xfinity Mobile bill is separate from your other Xfinity services, so the best place to see all your charges, payments, credits, and history is in your Xfinity Mobile account or the Xfinity app.

***Updated 8/31/2026*** Identify and stop unwanted calls with Spam Blocker so you only talk to the people that matter. Control is in your hands as you choose which types of call you want to block and which to send to voicemail, helping put an end to the nuisance calls in your life. Details Stop unwa

***Updated 8/13/2026*** We are sorry you are experiencing an issue with your Xfinity service. To locate and troubleshoot the error code you are receiving please follow the steps below. How to find and resolve an error code Type the error code exactly as you see it into the Ask Xfinity search bar abo

***Updated 6/8/2026*** With Xfinity Mobile, you can choose the smartwatch plan that fits your needs — whether you're bringing your own device or purchasing one from Xfinity. Choose the smartwatch data option that’s right for you Smartwatch Data Plan (Stand-alone) Smartwatch fee (Paired device) Cost$

***Updated 8/31/2026*** Most equipment works fine with Xfinity Voice, but there are a few products that do not. The following equipment is known to have a high probability of errors with Xfinity Voice service: Telephones Bang & Olufsen: BeoCom 1Bang & Olufsen: Beocom 2Bang & Olufsen: BeoCom 4Bang &

Q: Can I delete my profile once it has been created? A: Due to system limitations, we are not able to delete profiles once they have been created. However, you can request to have your account blocked or you can turn off all notifications. Q: Am I able to update my email once my profile has been est

***Updated 8/13/2026*** Simply put, Interactive TV turns television into an active and not a passive medium by giving you the ability to interact with your TV on legacy TV Boxes. Benefits of Interactive TV Become more involved with your TV with Comcast Interactive TV. Use your remote to access free

***Updated 8/13/2026*** This article provides instructions on resolving the "XRE-03134" error. Message When this error occurs, you will see the following message: “Sorry, we’re having some trouble. We’re working to fix this as quickly as possible. We may have to restart your TV Box to fully resolve

***Updated 6/1/2026*** Xfinity Mobile is available at Xfinity Retail Stores nationwide. Come into any Xfinity Retail Store that offers Xfinity Mobile and you'll be able to sign up. Some Xfinity Retail Stores accept appointments for new Xfinity Mobile customers. Contact your local store to see if you

***Updated 8/25/2026*** Learn what to do when you have a problem with your rules in the Xfinity Home app. What you'll need Xfinity HomeAccess to the Xfinity Home app What do you need help with? I can't create rulesSome of my sensors are missingSome of my cameras are missingMy rule isn't workingI'm n