Xfinity Call Guard is available for no cost to Xfinity Mobile customers enrolled in the Premium Unlimited data plan. It identifies incoming callers as valid or as potential spammers, scammers, telemarketers, or robocalls. Note: Ensure you're using the latest version of the app for the best experienc

If you’re enrolled in XMC, you have several ways to file a claim for damage, failure, loss, or theft. You can file online, by phone, through the Xfinity app, or the Xfinity Mobile Care by Assurant app. Each will connect you to Assurant, Xfinity Mobile's official mobile protection provider. For full

These new channels include NBC News NOW, Sky News, and 20+ Xumo-branded channels, offering customers a wide variety of news, movies and TV shows spanning genres such as comedy, crime TV, black cinema, lifestyle, reality TV, game shows, kids and more. Comcast plans to bring more free streaming channe

Internet Essentials from Xfinity brings affordable, high-speed internet to your home so you can have greater access to homework, job opportunities, healthcare and benefits, education resources, and more. When you’re connected, you’re ready for anything. Signing up is easy and fast from your mobile d

By default, all Xfinity Mobile bills are set on automatic payment. This means we will automatically charge your card every month for the full amount owed on your bill. Your automatic payment date is always 20 days after your billing cycle closes. You can make a one-time payment before your automatic

Don't miss the game: Catch your favorite sports teams with Xfinity! The ESPN app on Xfinity X1 TV Boxes and Xumo Stream Box from Xfinity offers live and On Demand content from ESPN, ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels. You can also subscribe separately to ESPN+

The Gotham Sports app is now available to Xfinity customers who receive YES Network as part of their Xfinity TV service. Customers can authenticate on the app using their Xfinity credentials to access all YES Network programming, including live New York Yankees and Brooklyn Nets games. For more deta

If an agent troubleshooting your door/window sensor, motion sensor, or wireless keypad determines that it needs to be replaced, you'll be sent a kit that will allow you to replace the device yourself. Use these instructions to delete an existing device from your Xfinity Home Pro Protection or Xfinit

Your Xfinity Internet service plan is "sized" to support all of your connected devices at the same time. It's often faster than a single device can handle, especially over a WiFi connection. While newer devices should be able to handle greater speeds over WiFi, older devices may not do as well — eve

As part of our commitment to our customers, we may at times require you to update your password for account protection. When resetting your password, be mindful of the following: The Primary account holder can request a mobile number or non-Comcast email address be added to the account for password

The Xfinity TV Remote app was retired on Tuesday, February 11. 2025. It has been removed from the Apple Store and Google Play, as well as from Xfinity.com. Customers attempting to use the app may encounter errors and, eventually, won’t be able to use it. We have several alternatives to help ensure y

Recent overnight maintenance on some Xfinity X1 TV Boxes, may be causing some customers to have a hard time using their Xfinity Voice Remote. To fix this issue, you may simply need to unpair your remote and then re-pair it with your TV Box. For steps to: Unpair your remote, see Turn off pairing on y

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. For accessories, you have 30 days from your purchase date to start a return or exchange. Once we’re in the process of shipping your device or accessory order, it can't be canceled or mo

Learn more about organizing devices by people and managing family settings like Active Time Limits, Active Time Details, Downtime schedules, and Parental Controls. For more information on the Xfinity app, see our xFi Features and Using the Xfinity App. For tips on managing devices, see Personalizing

Learn how to unlock your Xfinity Mobile phone so it can be used with another wireless carrier. Most of the time, your phone unlocks automatically within 48 hours of being paid off. Here are other unlock rules: Your phone must be activated for at least 60 days.The phone must be paid in full.Your Xfin

​​​​​​​​​​ Finding what to watch just got freer with Xfinity's "Free this Week" experience — another way Xfinity gives our customers more to love in entertainment. Check back every Monday to explore highlighted movies, shows, and apps, on us. Just say "Free this Week" into your Xfinity Voice Remote.

If you need a new phone number from Xfinity Mobile, we're here to help. My Xfinity Mobile phone is activated. If you're already using your Xfinity Mobile phone, call (888) 936-4968 and we can give you a new number. Any changes must be completed by the account holder, primary user, or a manager on yo

Following the successful launch and positive consumer reaction to Xfinity’s new 5-year guarantee, the nation’s largest Internet Service Provider (ISP) has launched its everyday pricing (EDP) structure with four simple national Internet tiers that include unlimited data and the advanced Xfinity WiFi

Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’

What to do if you can't receive calls with your Xfinity Voice service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps applies to