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How do I add a line to my Xfinity Mobile account? (Answered)
There's never been a better time to add a line to your Xfinity Mobile account. Learn how to use the Xfinity app or website to add a line to your account below.
Adding a line with the Xfinity app
To add a line to your account:
- Sign in using the Primary user's Xfinity ID and password.
- Tap the Services tab.
- Select the Mobile lines and data usage option located within the Mobile services card.
- Pick Bring your phone or Shop new devices.
- Select SHOP. Use filter or sort to find the phone you want.
- Note: You may be required to sign in again.
- Note: You may be required to sign in again.
Adding a line with the Xfinity website
To add a line to your account:
- Go to xfinity.com/mobile.
- Click My Account in the top banner and select Log In.
- Sign in using the Primary user’s Xfinity ID and password.
- Select SHOP from the menu bar at the top of the screen.
- Pick the device type you want to add.
- If you want to bring your own device, choose Bring Your Own.
- You can search by device manufacturer or use the filter to sort the results.
- After you have picked the make and model, customize your purchase.
Your new device will be added as a new line on your Xfinity Mobile account. For the new line, you'll pick from one of our Unlimited data options.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.

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