Official Employee
•
248 Messages
What features are included with my Xfinity Mobile service? (Answered)
***Updated 6/2/2026***
When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers.
Phone service features
| Feature | Details |
| 5G data | With Xfinity Mobile, you can pick the mobile plan that works best for you and your family. You’ll stay connected to the fastest mobile service with 5G cellular and millions of WiFi hotspots. It’s like that friend you can always count on. Learn more about 5G. |
| Xfinity Mobile PowerBoost |
Xfinity Mobile customers get ultra-fast WiFi speeds at home and on the go. Introducing WiFi PowerBoost. Stream, scroll, and shop at superior speeds. Maximize your mobile WiFi with PowerBoost — only from Xfinity Mobile. To learn more, visit PowerBoost FAQs. Xfinity Internet required. Gig speed WiFi with PowerBoost available via Xfinity hotspots and Xfinity gateways (XB7 or XB8) to Xfinity Mobile customers only. Actual WiFi speeds vary and not guaranteed. Not available in all areas. Many factors affect speed, including distance from hotspot, congestion, personal device capabilities, equipment performance, interference, and speeds of visited websites. |
| WiFi calling | WiFi calling, offered on most Xfinity Mobile iPhones and Android devices, allows you to talk and text over a WiFi network if cellular service isn't available. Learn more about WiFi calling. |
| Satellite services and eSOS | In addition to Xfinity Mobile’s cellular and WiFi connectivity, the latest phones also offer satellite connectivity. Satellite service helps customers stay connected by connecting directly to satellites in space. This is especially helpful in areas where regular WiFi or cell service isn’t available, like remote or rural locations. A key benefit of satellite connectivity is Satellite SOS (eSOS) messaging, which gives you the ability to reach emergency services via text message if you don’t have traditional coverage. |
| Call forwarding | Call forwarding ensures that you never miss a call. You can set this feature to forward all calls or only your unanswered calls. Learn more about call forwarding. |
| Call waiting | No more busy signals. With call waiting, you always know who's trying to reach you. You can pick up or ignore the call, up to you. |
| Personal hotspot | Your Xfinity Mobile phone is more than just a phone. It is also a personal hotspot, which can be super convenient when you need to connect a computer to the internet and you don’t have WiFi. Learn more about using your phone as a personal hotspot. |
| HD voice | HD voice (also known as voice over LTE, or VoLTE) allows you to make calls over the LTE network. They have superior audio quality to regular phone calls made over the standard voice network. With HD voice, you can talk and use 4G LTE data simultaneously, and conduct up to six-way conference calls. Learn more about HD voice. |
| Visual voicemail | Never worry about missing a call. Callers can leave you a message and you can get back to them whenever you are ready. With visual voicemail, you can view your messages directly on your device without having to dial into voicemail. |
| Six-way conference calling | On Xfinity Mobile devices, you can conduct conference calls with up to six people. |
| Video streaming quality |
|
| Upgrade anytime (previously shown as Elite Upgrade) |
An early upgrade lets you get a new phone before your current payment plan ends. Learn more about upgrade anytime. Note: If you have Xfinity Mobile’s Premium Unlimited or Mobile Plus service, you can use the upgrade anytime program to upgrade your phone up to two times per year. |
| Domestic roaming | Keep tabs on incoming calls. Caller ID lets you know who's trying to reach you so you're always prepared. |
| International roaming | Xfinity Mobile includes unlimited data and international data: Go far, stay connected. Unlimited talk, text, and data included, at home and abroad. For more information, check if you can use Xfinity Mobile when traveling internationally. |
| Mexico and Canada roaming |
On our latest price plan, calls and texts to and from Mexico and Canada and unlimited data are included when traveling to those countries when you choose an unlimited data option. Learn more about Mexico and Canada roaming and calling plans. |
| Mobile Plus (service availability varies by location) |
Mobile Plus customers on our latest pricing plan have the following benefits included:
|
Tablet service features
| Feature | Details |
| 5G data | 15 GB premium data 5G+. |
| Video streaming quality | HD video (720p). |
Smartwatch service features
5G data
| Feature | Details |
| Call, text, and 5G Data |
Smartwatch users can choose between two smartwatch plans: Smartwatch fee (paired): When pairing your smartwatch with your phone through Xfinity Mobile, our 5G network keeps you connected from sunset selfies to sidewalk scrolling. Learn more about 5G. Note: Data used on your smartwatch counts towards the host phone’s plan. Smartwatch Data Plan (stand-alone): When you set up your smartwatch as a stand-alone device, you’ll get 5 GB of premium data, unlimited talk and text, and a dedicated phone number for your watch. No need to carry your phone! It’s also a great option for parents who want a safe, limited communication device for kids. For more details, see how smartwatch plans work with Xfinity Mobile. |
| Phone capabilities on your wrist | No need to keep your phone in your hand at all times, because with your smartwatch, you can still use the same great features of making and receiving calls, sending, and receiving text messages and more. Your smartwatch is an easily accessible device that keeps you updated without the hassle of holding onto a device. |
| Timely notifications | Never worry about missing a text or call. Your smartwatch will quickly notify you whenever someone is trying to reach you on your phone. |
| Health and fitness | Your smartwatch does more than tell you the time. It can also track your heart rate, steps, calories burned and more. Some smartwatches can even assist with heart monitoring and sleep coaching. |
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
No Responses!