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Equipment Incompatible with Xfinity Voice (Answered)
Most equipment works fine with Xfinity Voice, but there are a few products that do not.
The following equipment is known to have a high probability of errors with Xfinity Voice service:
Telephones
- Bang & Olufsen: BeoCom 1
- Bang & Olufsen: Beocom 2
- Bang & Olufsen: BeoCom 4
- Bang & Olufsen: BeoCom 5
- Bang & Olufsen: BeoCom 1401
- Southwestern Bell GH4102
Telephone/Caller ID Units
- AT&T 5830
- AT&T E2727B 2.4 GHz Dual Handset Answering System with Caller ID and Call Waiting
- GE 21018GE3
- GE 21028GE3 (with answering machine)
- GE 25838GE3-A
- Memorex MPH3388
- Motorola MD700 Series
- Motorola MD751
- Motorola MD761 (with answering machine)
- MD70
- Uniden DXAI5188-2 (with answering machine)
- CIDCW (caller ID with call waiting) functions properly
- User may hear additional tones and signals after the call waiting indicator tone
- This is normal for some Uniden phones
- Uniden EXI5160
- CIDCW (caller ID with call waiting) functions properly
- User may hear additional tones and signals after the call waiting indicator tone
- This is normal for some Uniden phones
- Uniden DXI 386-2
- CIDCW (caller ID with call waiting) functions properly
- User may hear additional tones and signals after the call waiting indicator tone
- This is normal for some Uniden phones
Fax Machines
Hitachi Omni Fax HF18TME
Note: There may be other equipment brands or models that are incompatible with the Xfinity Voice service.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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