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ANSWERED: How to Pair and Install a Camera Using the Xfinity Home App?

Pair an Xfinity Camera from the Xfinity or Xfinity Home app Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before pairing your Xfinity Camera Identify your camera— pai

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ANSWERED: Tips for troubleshooting your Xfinity Internet connection

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after fo

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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​ ​​How do I turn on/off closed captioning?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​Which TV Boxes Support Closed Captioning?​ ​ ​Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-Screen

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ANSWERED: What is 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV?

What Is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Current HDTV offers 1,920 pixels (tiny dots that make up the picture) across the width of the screen — the more pixels, the sharper the image. With 4K technology, the number of pixels acr

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ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail)

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To

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ANSWERED: How to Troubleshoot Your Xfinity Internet and WiFi connection

Xfinity Internet and WiFi connection troubleshooting Learn how to troubleshoot your Xfinity Internet and WiFi connection using the Xfinity app, Xfinity Assistant, and xfinity.com.  Overview  Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or

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ANSWERED: What are the Xfinity TV Wireless TV boxes?

X1 Wireless TV Box FAQs With an X1 Wireless TV Box (XiOne,* Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xfinity Flex stream

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ANSWERED: Xfinity Military Rewards

Military service benefits and FAQs At Xfinity, we’re proud to offer exclusive benefits for those who serve, including discounts on mobile plans, flexible line fees, streaming services, and Xfinity Rewards Diamond member status, our highest tier available. Looking to become a confirmed mil

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ANSWERED: What is Movies Anywhere and how does it work with Comcast?

Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfinity TV Boxes a

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ANSWERED: How to fix the "One moment please with ref code s0a00" error?

​ ​ ​Question​ ​ ​ ​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​If you have the S0A00 error message i

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ANSWERED: What does the flashing light on my Xfinity X1 box mean?

​ ​ ​Question​ ​ ​What does the flashing light on my X1 box mean? Answer​ ​ ​ ​ What the LED lights on your X1 TV Box mean Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Bo

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ANSWERED: How to Make International Calls with Xfinity Voice?

​​​​​ ​ ​ ​ ​ ​ ​​​​​Question​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​How do I call internationally with my Xfinity Home Phone?​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​​​​​Answer​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​

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ANSWERED: How to Connect to an Xfinity WiFi Hotspot

​​ ​ ​ ​​Question​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​​What are Xfinity Wifi Hotspots and how to connect to them?​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​​ ​​ ​ ​ ​​Answer​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots

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ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem

Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network. A router connects your wired and wireless devices to your modem. The Xfinity Wireless

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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. Notes: While you may have these devices in your home, it do

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ANSWERED: What is MLB EXTRA INNINGS and how to get it on Xfinity?

​ ​ ​ ​ ​ ​ ​ ​ What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices. What you'll need You'll

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ANSWERED: What is the Xfinity Stream TV App and How Does It Work

What's the Xfinity Stream app? Turn any compatible device into a personal TV with Xfinity Stream — included at no additional charge with your Xfinity service.Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including new

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

​Activate the Xfinity Stream App on Roku Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X Roku Streaming Media Players: Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X)&nbs

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ANSWERED: What is the YouTube App on Xfinity X1 and how to use it

Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can

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ANSWERED: Xfinity X1 Boxes and IR Locations

The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of the device along with i

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