I had my comcast email hacked yesterday, even though I have 2 step verification on and Total AV protection, with email breach protection. This person was sending emails to all my contacts requesting Amazon gifts cards. Anyway, now my comcast inbox has been totally deleted. Is there some way to retri

I am a current Xfinity Internet customer, plus I have a one line Xfinity Mobile plan that I do not use. I have installed the Xfinity Mobile app on my Samsung Galaxy S24+ phone which uses the phone number associated with my Xfinity account (NOT the assigned Xfinity Mobile phone number). After uninsta

I’m writing to request assistance with a long-standing issue that has not been resolved through regular support channels.We’ve been loyal Xfinity customers for many years, with both Xfinity Internet and Mobile service. Two years ago, we sold our home and were forced to cancel our internet service, a

This device has been a pain since Day 1. It required multiple daily restarts/resets from the get-go. Now, it doesn't work at all. I need a new one and I've been directed to post here about it. So, here I am. I've tightened and secured every cable, cord and connection numerous times, so please, spare

I am trying to Direct Message Mobile Support at Corporate if possible. Or please just anyone in Mobile Support that are NOT the same support agents at 1-800-xfinity !

New email doesn't show up in the xfinity webmail interface with Chrome or Edge on Windows 10 Pro (or with any 3rd party email client that was tested). As a test, I turned on Auto Forwarding (with save a copy enabled) and it will immediately forward new email to the alternate email address provided f

Message on status of wifi equipment that backup battery is unable to charge, on pro wifi extender (formerly known as storm ready wifi). Have done trouble shooting a number of times. The Internet connection is fine. Maybe I need a new battery?

It has been months and no one has come out to burry the cable. There are JULIE flags all over my yard, I cannot mow, and I'm afraid my neighbor kids are going to trip over it when they go through my yard. I have called multiple times and have gotten no where on this. Can you tell me exactly when som

I need an exterior cable repaired

I need a live person so I can comparatively see the difference between my current package 125 to upgrading to the 185 package. Also does 185 package iinclude Fandual for free ? Or do I still have to subscribe . what channels are on 185 package that are not on my current 125 package? What will be my

I've tried several ways to cancel this TV plan that I don't use, but your website is not being very cooperative. I want to keep my internet plan.

Ordered a modem/router on May 1st, to be shipped by the 23rd. Still have gotten no tracking email or any updates. Where can I go to check on this order's progress?

Hi, from Xfinity certified device list not specifically mentions about MoCA-support. Currently I have rental XB7-T that supports Moca, I'm wondering what other third parity's Xfinity-certified cable modem with both wifi router and MoCA support. Thanks in advance.

There have been many posts about flaky DVR playback, but I haven't seen a post addressing my specific version. The issue below has been happening the last few months and occurs with 90% of the programs we record. I would call support, but it's really difficult to get a human being, much less someone

I recently upgraded to the 2gbps/300mbps plan that became available in my area but was still getting slow upload speeds, so I just upgraded to the Arris S34 cable modem after seeing it on a list showing that it supports the next gen upload speeds (here). My speed tests directly from my Ubiquiti Drea

Just had my home wifi evaluation. Got an email saying I qualify for a free extender. However when clicking the claim button it, it then goes through the eligibility process and says I'm not eligible. Email also appears glitched, under the claim button it just shows EEEx Can someone help me redeem my

I just had to buy a new TV. I bought a Samsung 50" Q8F. I connected everything and the TV claims the cable box is not on when it is on. I can connect the xfinity streaming app just fine, but that takes a while to boot up. I have powered off the cable box and TV a few times each, but nothing seems to

Hello, im looking to make my husbands name appear on our bill statement and i only could add him as an authorized user, i would like his name to show on the bill. How can i do that?

My current bill states that the end date of my promotion for Peacock Premium is approaching. How do I cancel the Peacock Premium add on to ensure I will not be charged for it once the promotional period has ended?

I was wondering what the expected cost was for having a technician come over to my condominium and reconfigure a coax cable in our second-story room. It has a pre-existing coax cable installed in the room, which is seemingly hanging loosely in the wall because installing the xFi device there was not