Visitor

 • 

1 Message

Monday, May 19th, 2025

Peacock Premium Promotion Ending

My current bill states that the end date of my promotion for Peacock Premium is approaching. How do I cancel the Peacock Premium add on to ensure I will not be charged for it once the promotional period has ended?

Oldest First
Selected Oldest First

Accepted Solution

Official Employee

 • 

2.3K Messages

3 months ago

Hi there, @user_n6s4sc ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist in looking into your Peacock billing concerns for you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Visitor

 • 

5 Messages

I want to cancel my free Peacock 30-day promotion on this 29th day

Visitor

 • 

5 Messages

13 days ago

I want to cancel my free Peacock 30-day promotion on this 29th day

Official Employee

 • 

2.2K Messages

Good evening @user_carcbz, and happy Monday, we hope you are having a wonderful day. I see you want to cancel your free 30-day Peacock promotion. You can manage your Peacock subscription by following the instructions here https://www.xfinity.com/support/articles/peacock-manage-subscription. Have you tried these steps yet?

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here