How do I contact a person to speak to verbally

I received an email today at 7:41 PM indicating that my service will be canceled today... This was unexpected and I did not request / authorize cancellation and do not want to experience an outage. please assist.

Help finish activated my service

Anyone else’s upload speeds getting throttled? This week Xfinity had a “planned outage” in my area and coincidentally after that, my upload speeds were reduced from 150mbps to 20mbps. I switched to the xfi gateway last year from my personal modem to utilized higher speeds but now I’m back to where I

I've tried getting help via the chat and via phone but it's been a waste of time (I can bake multiple pizzas in the time it takes to 'refresh' a modem). The chat person was actually nice and tried to be helpful, but was seemingly unable to be. They had someone call me to clarify things over the pho

I've been a Xfinity internet customer at this location for 11 years. Over the past few months, we have been experiencing brief internet connection losses several times a day. The losses last a few minutes then everything is working fine again. Our Internet Hardware: Motorola MB8611 Modem. Installe

Hi I chatted with you yesterday to move my pay arrangement to Dec 14, he told me my account wouldn’t be suspended, changed my plan and gave me a credit and now my account is suspended. He set up a payment for Dec 14. Why is my account suspended today?

I know that Comcast no longer issues new cablecards. I do have an existing cablecard though (which I have had for many years), but it recently stopping working. I am now receiving “V58 channel not authorized” messages on every channel. This seems like my existing card was removed from your system.

Can I hook a pod to external bridge or access point to send signal to a barn

I am paying for 1000mbps internet speed and only get 500, maybe 600 at times. What gives?

All channels display a black screen with the message: "This channel is not authorized. Contact your cable provider for more information V58)". My service is through cable card in my TiVo. I have called Xfinity support and rebooted the TiVo multiple times with no luck in restoring my TV service. How

It complains that "Username and password don't match.". I have verified that the password is correct. I have unlinked in gmail my xfinity account and add it back with the same result (Username and password don't match.) Gmail alerted me that the connection was not working and that I needed to pro

I have the Xfinity flex box. I tried to log into my existing MGM+ account but there is no option to sign in. The only option is to subscribe which why would i subscribe twice? Also side note, each time i click “subscribe” it gives a different price for what Xfinity will charge me. Seems really preda

I need to improve the signal in my house. I used a cable to put the router in another room to see if the signal is stronger. It is but I currently have the cable running in the house. I need an outlet in the room that provides a better signal. Will xfinity install that outlet so my internet connecti

I'd like to know why Comcast is making it so difficult to access the new Chicago Sports Network . I realize the details need to be worked out, but does Comcast have to place CHSN on its highest tier thereby making viewing only for the well-heeled few with the bucks to be able to afford yet another e

Ever since your upgrade last night in the Barnegat NJ area my streaming services are constantly buffering. Never had an issue before. Have rebooted my equipment numerous times. No change. FIX IT

I have an Xfinity modem in my living room and run an Ethernet cable through my house to connect my laptop in my office as I work from home. Would like to stop connecting that way. Can I have another line installed directly into my office and run a 2nd modem there?

I was supposed to get 3 complimentary days for my modem messing up

I was setting up wifi for my new apartment, and I got through the site being really buggy and finally made an order. Then, I got an email saying my order wasn't complete. So I went through and did it again. But now, I have two orders for wifi rather than just one. How do I rectify this? I tried call

Why is my statement still showing a balance