Cartoon Network Moving to Digital Preferred and Preferred+ Packages Deferred

Just saw this on my bill.  Moving Cartoon Network and Adult Swim to Digital Preferred?  A lot of unhappy cordcutters coming your way in May!

"Effective May 5, 2020, Cartoon Network will be available as part of Digital
Preferred and Preferred Plus. It will no longer be available as part of Digital Starter,
Economy Plus Latino TV, Starter Latino TV or the Kids & Family Genre Pack.
Learn more at Xfinity.com/CartoonNetwork."

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@tito752 wrote:

I have a feeling this is a move that might cause some unhappiness:

 

Xfinity TV Update: Effective May 5, 2020, Cartoon Network will be available as part of the Digital Preferred Tier. It will no longer be included with the Kids & Family Genre Pack. Learn more at xfinity.com/CartoonNetwork.

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Cartoon Network Moving to Digital Preferred and Preferred+ Packages Deferred

We previously communicated that the Cartoon Network would be moving to the Digital Preferred and Preferred+ packages on May 5. However, given recent events impacting our customers and our community, this has been deferred. We’ll re-evaluate at a later date and will notify our customers before making any changes to the packaging of Cartoon Network.

Earlier this month, we started to send bill messages to customers informing them of the Cartoon Network move. This change is on hold.

Reply to year old post. Post being closed.

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@Bodecea22 wrote:
In this time of quarantine, cartoon network is the only thing keeping my kids sane. It was scheduled to be removed from standard packages in April but has been pushed back upon further review of many complaints. I would literally have to pay 40 dollars more to pick up a digital preferred package just to get this channel. THATS absurd. As it is all the package prices have gone up and Comcast is pushing their voice packages down our throats. I dont need phone service I need cartoon network to keep my sanity for my kids. Comcast dont do this.

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The network may not have many viewers as it once did so as a result they considered on moving the channel in order to maintain cost. It was possibly deferred due to the pandemic.

Most Cartoon Network content is being moved to HBO Max. 

Just got the email telling us Cartoon Network is going away on April 13 unless we cough up more cash to Comcast. A few years ago they took away other channels we used to watch too. [Edited: "Language"] like this is why cable will be obsolete in 5 or 10 years.... if it isn't already.

Cartoon network was removed today 4/13/21 time to get Verizon Fios now. Cheaper and faster internet.

Bye bye ConCast

[Edited: "Inflammatory"]  It is a way for them to get people to 'rent' the larger more expensive boxes.  It is pathetic they charge for the small converter boxes on every tv.  They were not needed before the digital conversion, and only after for older analog tuner televisions.  They were free for a while and then required after comcast scrambled the signal and required them for digital tuner tv's.  and of course the monthly 'rental' fee has constantly increased.  [Edited: "Inflammatory"]!

Taking away Adult Swim is a violation on my character. Lol. I am super [Edited: "Language"] about this!!

It was recently moved to the Digital Preferred and Preferred+ Packages.  You should have received notice in your billing statement.  Do you read those, or just the part where it shows how much you owe?

Hello @Tdub7 I hate to hear about the poor experience you've had with your services overall and with customer service when reaching out to help. I can definitely look into any service related issues you've been experiencing. Cartoon Network moved to the Digital Preferred or Preferred packages and is no longer available in other packages. Our goal is to always deliver the shows and movies our customers love to watch at the best value possible. With programming costs continuing to rise, moving Cartoon Network allows us to avoid passing these rising costs to customers, while still offering the channel for customers who value it. Every month, Comcast pays programmers like networks, local TV station owners and others, for the ability to bring their programming to you. We regularly review our programming and sometimes make changes to ensure we're offering a wide variety of programming at the best value. We look at a variety of factors, including customer viewership and programming costs when making these decisions. Given this, we moved the Cartoon Network to the Digital Preferred, Preferred or Preferred+ package, to help manage programming costs that are passed on to our customers while continuing to make the channel available to those who want to watch it. I can check and see if we have any promotions that meet your needs that the channel would be included in, as well as look into the service issues you've been experiencing. 

Please send us a Live Chat with your first and last name as well as your service address so we can assist. 
 
To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.