2 Messages

Sunday, March 29th, 2026 12:34 AM

TVAPP-00231 only on 1 station of Xfinity Streaming app

For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the air with an antenna.

This is happening on 3 televisions. 

1 - Panasonic with a Roku stick

2 - TCL Roku TV, internal Roku

3 - Insignia with a Roku Express

I have unplugged my modem/router, my TCL tv, the Roku stick and Express box for more than 5 minutes. The Roku stick and Express were unplugged from the wall and HDMI port

I have deleted the Xfinity Stream app from the Rokus and reinstalled it.

None of the fixes I can find online works on this. 

Any Ideas on my next step?

Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here