U

Visitor

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4 Messages

Sun, Jun 13, 2021 4:32 AM

Xfinity remote won't pair both TV and receiver

I just got a new box and I can pair the TV and the Bose audio system to the remote but they both do not work at the same time only one will turn on or off the system. The last one that I program is the one that will work. My old remote worked both of them at the same time. Any suggestions?

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Accepted Solution

Official Employee

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219 Messages

2 m ago

Hello, @user_3f9474! I can definitely help with your pairing concerns. To begin, what remote model do you have? Xfinity Remote Models: https://comca.st/2TA4IK8;

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