TiminDE's profile

New Poster

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2 Messages

Thu, Oct 8, 2020 2:00 PM

Can't rewind live TV when first turning on TV

I've had Xfinity for a year.  Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour.  As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV.

 

I normally use the Xfinity remote, which I assume turns on/off the TV and the DVR together, but I've also tried just turning off the Samsung TV with my Samsung remote, and it doesn't change the situation.

 

Any advice would be appreciated.

Responses

Accepted Solution

Rustyben

Expert

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24K Messages

7 m ago


@TiminDE wrote:

I've had Xfinity for a year.  Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour.  As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV.

 

I normally use the Xfinity remote, which I assume turns on/off the TV and the DVR together, but I've also tried just turning off the Samsung TV with my Samsung remote, and it doesn't change the situation.

 

Any advice would be appreciated.


this sometimes is caused by CEC being 'on'. press the Xfinity button >> Device Settings >> Power preferences >> and turn off "HDMI Device Control". fixed?

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New Poster

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2 Messages

7 m ago

Thanks a bunch, @Rustyben - that did the trick.  No way I would have found that on my own.

New Poster

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2 Messages

5 m ago

I tried to do what you suggested but it didn’t work. I don’t have that option under preferences. Funny but my other box works fine

New Poster

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4 Messages

2 m ago

My rewind hasn’t worked in years. I finally set up an actual DRR & just use that. 

New Poster

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4 Messages

17 d ago

Did not work for me either. Just says settop does not support it. 

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