Thank you so much for reaching out for help with making your payment. The process has not changed. You are still able to make a payment using our payment page, your Xfinity app, stopping into an Xfinity store, or calling 1-800-Xfinity. You can check out our Support page as well for more payment help.
If you run into an error message or code, please let me know. (Please note that not all user roles have access to billing, including payments)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Hey @user_0u3y4x, Thank you for visiting our official Xfinity Forums Community support page. I am not aware of any recent changes to the bill payment process. We recommend visiting our 'How to pay your Xfinity bill online' support page on how to make a payment online. You can also use our amazing Xfinity App to process a payment as well. This process can be found by visiting our 'View and pay your bill using the Xfinity app' support page.
Hello user_opbzxz thanks so much for tkaing time out of your day and reahcing out here via our Xfinity Forums!
To set up a one-time payment online:
- Sign in to your account using the Primary or Manager Xfinity ID and password.
- Click Billing & Pay from the top.
- Click Make a Payment from the drop-down menu and follow the directions.
You can also make a payment by using our Xfinity Assistant, via the Xfinity App, or by calling us at 1-800-XFINITY(934-6489) or 1-800-COMCAST(266-2278)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
ws2786
Visitor
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1 Message
2 months ago
How do I pay my bill on line? It has changed?
1
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XfinityDemitrius
Official Employee
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2.8K Messages
2 months ago
Hey @user_0u3y4x, Thank you for visiting our official Xfinity Forums Community support page. I am not aware of any recent changes to the bill payment process. We recommend visiting our 'How to pay your Xfinity bill online' support page on how to make a payment online. You can also use our amazing Xfinity App to process a payment as well. This process can be found by visiting our 'View and pay your bill using the Xfinity app' support page.
2
0