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Expert Week – Highlights of Expert responses

The responses our Expert's author are simply amazing. The time and thought put into their messages show the level of care they have for helping others. We want to spend day 2 of our Expert Week to highlight all those great contributions. Whether it is detailed instructions on how to modify settings

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More Sports in More Ways with Xfinity Multiview

Just in time for the men’s and women’s NCAA® basketball tournament, Xfinity Multiview is available on more Xfinity X1 devices, giving customers a new way to experience all the excitement of March hoops. With Multiview, X1 customers can watch up to four live games at once, all on the same screen. Whe

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How do I suspend my Xfinity Mobile service for a military deployment? (Answered)

As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for more than 90 days or rece

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Adding Works with Xfinity devices to Xfinity Home (Answered)

Works with Xfinity lets you link compatible smart home devices to your Xfinity Home Security system, so you can control them from the Xfinity Home app. You will need: Xfinity Home Security service.The Xfinity Home app.A compatible device, installed and activated according to the manufacturer's instr

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ANSWERED: What is Port Triggering and how to set it up on the Xfinity Gateway?

Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound traf

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ANSWERED: Troubleshooting TV No Picture, Black or Blue Screen

Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box.Hand-tighten all cable connections to make sure they're not loose.

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How do I update my Xfinity Mobile payment information? (Answered)

We keep things simple by having you keep one credit or debit card on file for all your Xfinity Mobile payments. Protecting you and your information is a top priority for us. Because of that, an agent can’t update your payment information for you over the phone or through chat. You can easily update

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Unlink Works with Xfinity devices from Xfinity Home (Answered)

Learn how to use the Xfinity Home app to unlink your Works with Xfinity devices from your Xfinity system. What you'll need Xfinity Internet or Xfinity HomeAccess to the Xfinity Home appYour Xfinity Home username and password Difficulty Easy Unlink your device Caution: This process will remove the co

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ANSWERED: How to set the brightness on your X1 TV Box

Learn how to use the Xfinity X1 On-Screen Guide to change the brightness of the Power button and time display lights on the front of your X1 TV Box.Device lights To access Device Settings: Using the remote, press the xfinity button.Use the left arrow or right arrow button to highlight Settings (the

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Xfinity Voice — Voicemail capacity (Answered)

This article provides information on your voicemail inbox capacity for Xfinity Voice and ways you can make sure you stay under your maximum limit. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio, which is equal to approximately 85 minutes of voicemails. Once this limit

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Comcast Previews New Multiview Experience on Xfinity X1

Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb

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ANSWERED: How to restart your Xfinity Gateway

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

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Full voicemail menu for Xfinity Voice (Answered)

This article outlines the Xfinity Voice voicemail menu options you have on your home phone. Managing the Xfinity Voice voicemail phone map Click the voicemail menu to view the available options and their descriptions or dial *99 on your home phone to access voicemail Voicemail main menu options Keyp

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Pair and install Xfinity Home motion sensors — Smart Home (Answered)

Set up sensors to keep an eye on home, wherever you are. This article provides step-by-step instructions to pair, install, and test Xfinity Home motion sensors. The setup typically takes a few minutes per sensor. Get a pro to do it! If you subscribe to Xfinity Smart Home, you can reach out to HelloT

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Xfinity Mobile benefits for Mexico and Canada (Answered)

Xfinity Mobile’s latest price plan includes unlimited calls and texts to and from Mexico and Canada, and unlimited data when traveling to those countries when you choose an unlimited data option. For By the Gig data customers and customers on all prior Unlimited plans: Unlimited calls and texts to M

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New Xfinity Mobile boards in the Xfinity Community Forum

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

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Why won't my mobile device activate? (Answered)

Activating your device is easy, but sometimes there can be issues. We'll help you get it working. Having trouble setting up your mobile device? Here are a few things to check: Select Set Up Over WiFi when activating your device.Confirm that "Xfinity Mobile" appears at the top left of the home screen

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Remove a lock from Xfinity Home (Answered)

Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system. What you'll need Xfinity HomeAccess to your touchscreenYour Master Keypad Code Difficulty Easy Removing a lock On your Home screen:Swipe up to open the dashboard (if applicable), tap the gear icon, then ta

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Delete rules in the Xfinity Home app (Answered)

Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home app Delete a rule Careful

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XFINITY FORUM 20th ANNIVERSARY SWEEPSTAKES OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OPEN ONLY TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA WHO ARE 18 YEARS OF AGE OR OLDER AS OF DATE OF ENTRY. VOID WHERE PROHIBITED. By entering the Xfinity Forum 20th Anniver

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