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How to Watch March Madness® From the First Four® to the Final Four®
Entertainment The 2026 NCAA® March Madness® tournament is here and Xfinity has your ticket to watch all the action of the NCAA men’s and women’s championships. With Xfinity TV, you can watch every game and access exclusive features and content that enhance your viewing experience and ensure you won’
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Announcements
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How do I suspend my Xfinity Mobile service for a military deployment? (Answered)
***Updated 6/17/2026*** As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for m
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Xfinity Mobile
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NFL Network Programming No Longer Available
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
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Channels and Programming
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What are SIMs, and how do they work? (Answered)
***Updated 6/23/2026*** SIMs are one of the most important parts of your phone. They let it “talk” to the Xfinity Mobile network making it possible for your phone to make calls, send texts, and connect to data. There are two main types of SIMs: nanoSIM (physical SIM) and eSIM (electronic SIM). Some
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Xfinity Mobile
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Xfinity Odds Zone on X1
The best seat in the house just got even better with live odds, betting lines and props from the top sportsbooks all from your TV with Xfinity Odds Zone Xfinity Odds Zone on X1 provides a new way to watch live sports, allowing you to get odds provided by DraftKings and FanDuel on the same screen as
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X1
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Summer of Free presented by Xfinity Rewards
Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX,
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Channels and Programming
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ANSWERED: Blocking Robocalls
Robocalls, or spam calls, are quite the hassle. Fortunately, your Xfinity Mobile plan now includes call filtering at no additional cost and if you’re on our current pricing plan and enrolled in the Premium Unlimited data option, you also have added peace of mind with Xfinity Call Guard. With call fi
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Phone
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Where to Watch Major League Baseball this Season
When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t
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Channels and Programming
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ANSWERED: How to activate and troubleshoot your Xfinity Pro WiFi Extender
***Updated 5/5/2026*** See steps to help activate or remove your Xfinity Pro WiFi Extender using the Xfinity app. If you have more questions, see the FAQs. Before you begin Download the Xfinity app on the Apple Store or Google Play.Make sure your Xfinity Gateway is not in Bridge Mode.If your 2.4 GHz
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Internet
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Install and use the Xfinity Stream app on an Apple phone or tablet (Answered)
***Updated 6/23/2026*** Make the most out of the Xfinity Stream app on your Apple phone or tablet. In this article, learn how to: Install the Xfinity Stream app.Watch, download, or modify a recording.Watch live TV.Watch or download Xfinity On Demand.Adjust the appearance of closed captioning (CC). I
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Xfinity Mobile
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ROOT SPORTS Northwest Programming Agreement Expired
ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X
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Channels and Programming
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Preparing for winter storms in the Northeast
We’re prepared for snow, wind and other wintry conditions this week in New England. From our technology to our people, here’s how we get ready for winter storms – and how you can ensure your home and business are ready too. Our Network and People Are Prepared 24×7 We have built proac
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Customer Service
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Home alarm systems and Xfinity Voice (Answered)
This article outlines how to set up your home alarm system and phone. Check compatibility Most home alarm systems are supported by Xfinity Voice service, but we recommend that you consult your home alarm company before having Xfinity Voice installed. Because we use our own managed network, and not t
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Phone
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Arm and disarm your Xfinity Home system from the Xfinity Home app (Answered)
Learn how to use the Xfinity Home app to arm and disarm your Xfinity Home system. Did you know? You can add rules to arm or disarm your system at a time you choose and turn on lights if an alarm is triggered. What you'll need Xfinity HomeAccess to the Xfinity Home appA valid keypad code Difficulty E
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Home Security & Control
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Adding Works with Xfinity devices to Xfinity Home (Answered)
Works with Xfinity lets you link compatible smart home devices to your Xfinity Home Security system, so you can control them from the Xfinity Home app. You will need: Xfinity Home Security service.The Xfinity Home app.A compatible device, installed and activated according to the manufacturer's instr
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Home Security & Control
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Free International Calls to Israel and Ukraine Extended
**UPDATE 02/15/2024** We want to support our customers impacted by the events taking place in Ukraine and Israel by helping them stay connected with loved ones during this difficult time. Through March 21, 2024, Comcast will waive all charges for calls to Ukraine and Israel for Xfinity Mobile, Xfini
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Home Phone Service & Equipment
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Home Shopping Network (HSN) Shop by Remote Feature Sunset
As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your
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Channels and Programming
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E. W. Scripps (Scripps) Programming Agreement Renewed
We’ve renewed our agreement with Scripps to carry its programming, and, at this time, all content has been restored. You should now be able to watch it as you would normally. We know unexpected changes to your TV lineup can be frustrating, and we appreciate your patience as we worked to bring back S
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Channels and Programming
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Comcast Previews New Multiview Experience on Xfinity X1
Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb
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X1
