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Xfinity Stream app on Flex with Samsung TV

Hi, Until this week, I was able to select the Xfinity Stream app from Flex and stream shows. This week, I get the "X" purple logo animation and then just 3 dots in the middle of the screen.  I have an older Samsung Smart TV and have read about issues with Xfinity Stream and the TV, but I'm us

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user_v634m2 What issues are you having? Are they still happening as of now?   

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Internet

I’m having problems with my parents internet

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I am having the same issue. Don't bother talking to Xfinity customer service, they don't have a clue.

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Email Not Working

Getting error message "Message could not be sent to the following recipients: (451 - 451 4.2.0 ... temporary failure)" for the past two hours. It's affecting other Comcast email users too.

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We had NO discount on our latest TV bill this month! SHAME on you Xfinity!!!!!!!!!!!

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Disappointed with Comcast and Bally Sports

Will be researching other carriers for the Twins when my contract with Comcast ends. Unfortunate for Comcast and many Twins fans

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I Need A Revised Offer Letter for a Trade In

ECM0007586473, ECM0007608713, ECM0007609662...In April, I purchased a S24Ultra through the Xfinity Mobile 24 month payment plan based on being issued $830 credit for the trade in of my S22Ultra. The day I ordered it, my S22Ulta died.  I called Assurant and had a new phone the next day.  I

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Hello user_75dfa9, thank you for creating a detailed post and coming to our forum for support with your missing inbound calls. I can see how that would be a problem when even the calls you want to come through are being blocked, so let's work on this

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Need a live technical support person regarding magicJack not working with xFi gateway. Your AI is useless!!!

I recently got an xFi gateway model XB7. My magicJack no longer works. It worked with my old personal modem/router. I've been trouble shooting and trying to get it to work for hours and days, to no avail. Anybody trying to call in gets the message that the magicJack customer is not available. I thou

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@XfinityMarcus​ Here's the rub. As I stated, DISABLED veteran on disability.  Xfinity is going to make me pay the entire remaining balance of my equipment owed upon discontinuing the service and transfering my internet and flex to another addre

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Moving & transferring service & was DENIED equipment credit

I am a disabled Veteran and have been an Xfinity customer since 2009. I have been paying Xfinity at least $100, at any given time, every month for the past 15 years.  That's at the very least $18,000 I've paid Xfinity.  I am selling my home and downsizing to an apartment.  I will be

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Switching from HD to SD channels

It seems like whenever I switch from an HD channel to an SD channel, or vice versa, the screen goes off for about a second. I’m guessing it’s adjusting for something but I do kind of find it annoying. Is there a way to disable it?

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I just recently switched over to an xFi gateway instead of using my own router on xfinity Internet. I've been using magicjack for about 15 years and been with xfinity for over 2 years. Current one is magicjack home. All of a sudden, shortly after swi

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Need a live technical support person regarding magicJack not working with xFi gateway. Your AI is useless!!!

I recently got an xFi gateway model XB7. My magicJack no longer works. It worked with my old personal modem/router. I've been trouble shooting and trying to get it to work for hours and days, to no avail. Anybody trying to call in gets the message that the magicJack customer is not available. I thou

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user_uy9j8a Thanks for posting on our Community Forums. We should be able to help create a ticket to notify our local teams to check on the box. Since we would need your info to make the ticket, would you please send our team a direct message with yo

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Outside lines, etc.

There is a hub outside the back of my home. It has exposed cables and a technetrix 8 way tap port.  There are no markings on this contraption but the other internet co in the area stated it does not belong to them.  It really needs to be examined and contained somehow.  How can I sen

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@HOUXFi, thanks for the update. Our techs are continuing to work and as mentioned, we do have your case with the local tech team. We are also posting updates here : https://texas.comcast.com/alerts/ Thanks for your patience!

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Houston Internet Outage - Oak Forest

After 5 days of waiting for xfinity to come fix things, they have decided that they may come by tomorrow morning. I have talked to them repeatedly about the cable laying in the street and across back yards.   The hazard poses a danger to the neighborhood.  Several people have tripped

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soccerdad76 thank you for your contributions as a Veteran and loyal member of the Xfinity family. We certainly appreciate your years of support and would not want to lose you as a customer going forward. You did mention how a request to cover the amo

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Moving & transferring service & was DENIED equipment credit

I am a disabled Veteran and have been an Xfinity customer since 2009. I have been paying Xfinity at least $100, at any given time, every month for the past 15 years.  That's at the very least $18,000 I've paid Xfinity.  I am selling my home and downsizing to an apartment.  I will be

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Home security

Back door sensor keeps saying troubled even when battery changed.

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

8 hours ago

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Need a live technical support person regarding magicJack not working with xFi gateway. Your AI is useless!!!

I recently got an xFi gateway model XB7. My magicJack no longer works. It worked with my old personal modem/router. I've been trouble shooting and trying to get it to work for hours and days, to no avail. Anybody trying to call in gets the message that the magicJack customer is not available. I thou

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43rd & Mall - Oak Forest

 commented 

8 hours ago

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Houston Internet Outage - Oak Forest

After 5 days of waiting for xfinity to come fix things, they have decided that they may come by tomorrow morning. I have talked to them repeatedly about the cable laying in the street and across back yards.   The hazard poses a danger to the neighborhood.  Several people have tripped

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@teachsac​ I feel you. I just got crapped on by Xfinity yet again on a different subject matter.  I did get my Veteran $180 gift card, however.  Took me complaining and escalating my concerns but after several days and enough eyes, it got

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Free Unlimited for Veterans

Figured this would be better here. I received an email of the new benefits for Veterans. One of the benefits is Free unlimited for a year. I am already bundled with TV, Internet, voice, and cellular. When I went to the store no one knew anything about it, only add a line and get 1 line free for a ye

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Outside lines, etc.

There is a hub outside the back of my home. It has exposed cables and a technetrix 8 way tap port.  There are no markings on this contraption but the other internet co in the area stated it does not belong to them.  It really needs to be examined and contained somehow.  How can I sen

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43rd & Mall. Oak Forest

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Houston Internet Outage - Oak Forest

After 5 days of waiting for xfinity to come fix things, they have decided that they may come by tomorrow morning. I have talked to them repeatedly about the cable laying in the street and across back yards.   The hazard poses a danger to the neighborhood.  Several people have tripped

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@Jesse20 We have received your DM, and will assist you over there moving forward.

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Houston Outage ETA changed

We've been in an outage for about a week and a half already and no one has come by to fix it. We were given an ETA of May 23rd, at approximately 7:55pm and the day before the date it was changed to "as soon as possible". Our whole street has power I don't see why we're still waiting to have our inte

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