Hello @jbuzz74 and thank you for your feedback. We are happy to help you with your internet service and want to assure you that even if you use the 1.2TB of data that we never slow your internet speeds, so something else must be going on. Our team is

Hello @user_0b95ac. I know it's been a couple of days, have you been able to sign in to your account? If not, you should try to clear your cache and cookies to see if that helps. Here is a link for Safari instructions https://comca.st/3xOEjtn, Micros

@Anon2 Please stop making multiple threads about your issue, otherwise it's considered spamming.  Also, please be patient while the Official Employees work with you as they are working with a number of other customers as well. Please read

@user_26fea7 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limit

Hi @user_Hsta I know how important it is to have good internet! you've reached the right place for support! Does it seem like anytime you're doing a specific activity this is continuing to happen (i.g. video calls, using a VPN, gaming, etc) or does i

Hi @user_18d889 I know how important it is to have good service. Does it seem like anytime you're doing a specific activity this is continuing to happen (i.g. video calls, using a VPN, gaming, etc) or does it seem pretty random? Have you been able to

HP Envy 7640 user here, and I had similar problems till I turned off power saving mode on the printer's wifi interface. HTH!

@user_8bfb7a I'm sorry for you experienice while trying to get assitnce with your Phone in store. Thank you for taking time out of your day and I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolv

Pretty much the same as the others. Comcast support says it will take up to 7 days... umm no. THey are wrong. I have a 12 Max Pro, not the ones listed, but it is in SOS mode. I am on hold right now for the 4th or 5th call  have put in. Its been

https://www.xfinity.com/support/articles/hide-disable-in-home-wifi?linkId=175470873 "if you wish to turn it off completely, you can do so within the Admin Tool." There have been at least 7 participants in this thread. But not one per

This could've happened for a few reasons. There may be a chance we are upgrading some equipment, running a line for a new customer, or changing a drop cable. When we do complete work to upgrade services, we do our best to give you a heads-up. This wo

I have had this extremely annoying issue for several weeks on multiple iPad Pro tablets; I'm glad to see others raise it and hope it finally gets fixed soon!

@user_4d5419 It would be my pleasure to assist you with an account review and going to an internet only package. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further lo

@vha24 In the future please supply an appropriate Subject line that describes in brief what your problem is and post in the correct forum.  Thanks!