New Poster
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3 Messages
You're 50% discount has been removed and your account
Just received this voicemail. What is this please? I can provide the audio as well.
Hello, this voicemail is from Comcast/Xfinity. You're 50% discount has been removed and your account is now pending a full rate billing adjustment Further in action may result in administrative fees call back immediately on the number from your caller ID to prevent escalation thank you…”
thx
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Euther
New Poster
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3 Messages
4 months ago
Came from: [Edited: "Invalid Phone Number"]
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XfinitySeth
Official Employee
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437 Messages
4 months ago
Hey there Euther 👋 Thanks so much for taking the time to reach out and bring this to our attention in our community forum. It definitely helps not only us, but others like yourself that may get these type of calls in the future 👍
If you got a call or voicemail from anyone claiming to be from Comcast or Xfinity and speaking about any kind of 50% discount off your bill, the FTC is well aware of this scam. Calls like these are becoming more frequent, but they can be reported directly to https://reportfraud.ftc.gov/#/, as well as our own Xfinity Security Support page here https://internetsecurity.xfinity.com/help/alerts.
The FTC also has a great webpage on Scams, such as common tactics you may come across, and best practices for keeping your information safe. Please check it out as well!
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user_me7qg4
Visitor
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1 Message
2 months ago
I just got a voicemail - This is Comcast calling due to continued silence. We have removed your 50% discount and are preparing $1000 penalty charge will be locked into your next bill if you don't call back on the number showing on your caller ID right now.
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user_1nutdv
Visitor
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1 Message
26 days ago
Received from [Edited: "Malicious Phone Number"] fraud?
Hello, this is Comcast Xfinity. We are informing you that your 50% discount on monthly bill is being removed today due to no response. This change will be permanent. Please call back on the number showing on your caller ID immediately to retain this discount. Thank you.…”
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Again
Expert
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32.3K Messages
26 days ago
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user_weavw9
2 Messages
5 days ago
I also got that.. 🤦🏻♂️These companies needs to be found and punished!!!
Number [Edited: "Malicious Phone Number"]
“Hi Comcast Xfinity here it appears you've ignored all prior communications as a result your 50% discount on monthly bill is being revoked completely If you want it back, you must call back on the number showing on your caller ID immediately thank you…”
(edited)
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