New Poster
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3 Messages
You're 50% discount has been removed and your account
Just received this voicemail. What is this please? I can provide the audio as well.
Hello, this voicemail is from Comcast/Xfinity. You're 50% discount has been removed and your account is now pending a full rate billing adjustment Further in action may result in administrative fees call back immediately on the number from your caller ID to prevent escalation thank you…”
thx
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Euther
New Poster
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3 Messages
22 days ago
Came from: [Edited: "Invalid Phone Number"]
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XfinitySeth
Official Employee
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109 Messages
22 days ago
Hey there Euther 👋 Thanks so much for taking the time to reach out and bring this to our attention in our community forum. It definitely helps not only us, but others like yourself that may get these type of calls in the future 👍
If you got a call or voicemail from anyone claiming to be from Comcast or Xfinity and speaking about any kind of 50% discount off your bill, the FTC is well aware of this scam. Calls like these are becoming more frequent, but they can be reported directly to https://reportfraud.ftc.gov/#/, as well as our own Xfinity Security Support page here https://internetsecurity.xfinity.com/help/alerts.
The FTC also has a great webpage on Scams, such as common tactics you may come across, and best practices for keeping your information safe. Please check it out as well!
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