***Updated 6/2/2026*** Your monthly Xfinity Mobile bill provides a summary of charges, minutes, messages and data used, as well as the status of your payments. Billing details Your bill may include: Data chargesTaxes, fees, and other charges These may include tablet or smartwatch line fees, plus tax

This year the Big Game is being broadcast in 4K (only on CBS), so you can watch it in 4K through Xfinity! Simply say “4K” into your Xfinity Voice Remote to get started. For information about 4K programming on Xfinity, including 4K-compatible equipment, see 4K Ultra HD (UHD) and High Dynamic Range (H

We hope everyone has stayed safe following Hurricane Beryl and the more recent severe weather in the Houston, TX area. We’re happy to say that all of customers’ services should be fully restored, as of Tuesday, July 30. We understand how crucial staying connected is and apologize for the extended do

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

Just in time for the men’s and women’s NCAA® basketball tournament, Xfinity Multiview is available on more Xfinity X1 devices, giving customers a new way to experience all the excitement of March hoops. With Multiview, X1 customers can watch up to four live games at once, all on the same screen. Whe

As we approach the holiday season, retailers may send you emails and texts offering new products and promotions. Cybercriminals use a variety of scams to exploit seasonal messages to compromise your personal and financial information.Ways to help stay safe online this holiday season Verify websites

To further simplify your mobile app experience, we’re retiring the Xfinity WiFi Hotspots app, which will no longer work starting January 29, 2024. You can now view a map of all available Xfinity WiFi hotspots and securely auto-connect to them using the Xfinity app. To auto-connect to secure WiFi hot

BYOD and update your network to NOW Mobile. Bringing your phone number with you? If you want to keep your current phone number, you can do so when joining NOW Mobile. We accept phone numbers from all carriers. You’ll just need some account details from your previous carrier, including: Your account

Make the most out of the Xfinity Stream app on your Apple phone or tablet. In this article, learn how to: Install the Xfinity Stream app.Watch, download, or modify a recording.Watch live TV.Watch or download Xfinity On Demand.Adjust the appearance of closed captioning (CC). Install the Xfinity Strea

You may be eligible to buy phones, tablets, and smartwatches on DPPs with Xfinity Mobile, based on your credit screening or your payment history as an Xfinity customer. If you qualify, you’ll have a certain number of eligible lines with a total DPP dollar limit. E.g., you may be eligible for five DP

In April 2020, we began upgrading the Internet Protocol Multimedia Subsystem (IMS) infrastructure for our Xfinity Voice technology to improve network redundancy for our residential Voice customers. As a result, you may experience minor changes to your Voice service starting in May 2020.The following

This article provides information on your voicemail inbox capacity for Xfinity Voice and ways you can make sure you stay under your maximum limit. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio, which is equal to approximately 85 minutes of voicemails. Once this limit

As an Xfinity Voice customer, you have several call blocking options available to you. You can choose the types of calls that come into your home and restrict others from being made. This will prevent you from getting unwanted calls and unwanted charges on your bill. Block Unsolicited Robocalls Bloc

***Updated 5/25/2026*** To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, p

Is your computer not performing like it used to? As you continue to use your computer or laptop, you might notice its speed begin to decrease over time. A sudden or noticeable drop in your computer's speed might be a sign of a problem that is fixable. Find out how to get your speed back to normal wi

If you want to hide your in-home, private WiFi network from broadcasting its network name (SSID) or if you want to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting using the Xfinity app. Hide your in-home WiFi network in the Xfinit

Have questions about Xfinity WiFi Home Hotspots? No problem. You can read some of the most common customer questions below. This article focuses on the Xfinity Home hotspot service available free of charge on your Xfinity Gateway. Note: For information on accessing our public Xfinity WiFi hotspot ne

***Updated 5/28/2026*** This is part of the Questions and answers about our Data Usage Plan. Xfinity’s new internet plans now include unlimited data and equipment at no extra cost with no annual contracts or early termination fees. Learn more. Previous Xfinity Internet plans include 1.2 Terabyte (TB

Protect your home from fire damage. What is smoke monitoring? Xfinity Home smoke monitoring uses smoke and heat detectors that, together with your primary system, are designed to keep your property safe. When an alarm is triggered, our smoke detectors alert the Central Monitoring Station, which will

Learn how to use the Xfinity Home app to unlink your Works with Xfinity devices from your Xfinity system. What you'll need Xfinity Internet or Xfinity HomeAccess to the Xfinity Home appYour Xfinity Home username and password Difficulty Easy Unlink your device Caution: This process will remove the co