Learn how to use the Xfinity X1 On-Screen Guide to change the brightness of the Power button and time display lights on the front of your X1 TV Box.Device lights To access Device Settings: Using the remote, press the xfinity button.Use the left arrow or right arrow button to highlight Settings (the

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

If you want to hide your in-home, private WiFi network from broadcasting its network name (SSID) or if you want to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting using the Xfinity app. Hide your in-home WiFi network in the Xfinit

You’ve Never Seen MLS Like This On January 29th, Comcast and Apple unveiled a new integrated viewing experience for MLS Season Pass just in time for the start of the 2025 season. Full Press Release New for the 2025 season, MLS Season Pass will be available directly to Xfinity customers on X1 and the

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

***Updated 5/28/2026*** If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for repo

Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX,

As we approach the holiday season, retailers may send you emails and texts offering new products and promotions. Cybercriminals use a variety of scams to exploit seasonal messages to compromise your personal and financial information.Ways to help stay safe online this holiday season Verify websites

The responses our Expert's author are simply amazing. The time and thought put into their messages show the level of care they have for helping others. We want to spend day 2 of our Expert Week to highlight all those great contributions. Whether it is detailed instructions on how to modify settings

As an Xfinity Voice customer, you have several call blocking options available to you. You can choose the types of calls that come into your home and restrict others from being made. This will prevent you from getting unwanted calls and unwanted charges on your bill. Block Unsolicited Robocalls Bloc

***Updated 6/15/2026*** When you buy a new device from Xfinity Mobile, you can decide what to do with your old one. If your old device qualifies, you have two choices: Trade it in for a one-time credit on your bill.Get monthly credits for the term of your device payment plan (DPP) with a special off

***Updated 6/23/2026*** With NOW Mobile, you get incredible value on unlimited data, with no credit check, no term contract, and plan taxes and fees included. NOW Mobile includes: Unlimited data at $25 per line of service (taxes and fees included).No credit checks, just pay in advance and use in min

In some cases, a voicemail that was deleted by mistake can be retrieved before it becomes permanently unavailable. This article outlines the steps to retrieve a deleted voicemail using your phone, or using the Xfinity Voice website. Retrieval by phone A deleted voicemail can be retrieved only if you

Learn how Xfinity Home uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. What is a zone? A zone is an area covered by an individual sensor or detector and given a descriptive name by the technici

***Updated 6/23/2026*** BYOD and update your network to NOW Mobile. Keeping your phone number You can keep your current phone number when joining Xfinity Mobile. Xfinity accepts phone numbers from all service providers. You just need some account details from your previous service provider. Go to Ca

We’re committed to helping you stay protected Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every second a

***Updated 6/17/2026*** If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails.

***Updated 5/28/2026*** The chart below provides information about the energy efficiency of Small Network Equipment (SNE) models, such as internet modems and routers, that have been purchased or sold through to customers by Comcast since January 1, 2015 for use with its residential broadband interne

As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your

***Updated 6/2/2026*** For your protection, you may need to give some more information when you place an Xfinity Mobile order. Verify your order You can verify by: Phone.Text message or email.You'll need to upload a photo of your ID. By phone If the Xfinity Order Verification team calls you, verify