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ANSWERED: What is the Xfinity My Account App and how to get it?

How Can I Get the Xfinity My Account App? You can download the Xfinity My Account app for free from the App Store or Google Play.

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 • My Account

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ANSWERED: How To Update Your Xfinity Email POP Port Settings When Using Port 110

To better protect email and Xfinity credentials from being compromised, customers who use a third-party email application (Outlook, Apple Mail, Thunde

Articles

 • Internet

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ANSWERED: 10 things you can do right now to fix your internet

***Created by our Community Experts***       Xfinity Forums Troubleshooting page: https://forums.xfinit

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 • Internet

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ANSWERED: How to Prevent an Xfinity Home False Alarm

Simple Ways to Prevent False Alarms in Your Xfinity Home System Learn how to prevent false alarms in your Xfinity Home system.False alarms can pull f

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 • Home Security & Control

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ANSWERED: Update Your Xfinity Email POP Port Settings

To better protect email and Xfinity credentials from being compromised, customers who use a third party email application (Outlook, Apple Mail, Thunde

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 • Internet

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ANSWERED: Xfinity On Demand Error Codes and Troubleshooting Steps

When a problem occurs while watching Xfinity On Demand, you may receive an error code and a brief message describing the issue. We apologize for the i

Articles

 • TV

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ANSWERED: Xfinity Internet Data Usage Guide

***Created by our Community Experts***  You can find out more about Comcast's usage plans (data caps) here: https://www.xfinity.com/s

Articles

 • My Account

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ANSWERED: How to pair and install your Xfinity Home cameras

Pair and Install a Camera with Xfinity Home Learn how to use your Xfinity Home touchscreen to connect and install a Camera in your Xfinity Home s

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 • Home Security & Control

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ANSWERED: Finding Approved Xfinity Modems and Gateways

Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi, our WiFi management plat

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 • Internet

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ANSWERED: How to change your Comcast billing date

Question How do I change my Comcast billing date?     Answer     If you need a one-time payment extension we

Articles

 • My Account

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ANSWERED: Port Forwarding Primer

***Created by our Community Users***   We see many questions in the forums regarding port forwarding, so I have put together a primer to

Articles

 • Internet

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ANSWERED: How to complete a Comcast account ownership change

We know that there are times when you may need to change the ownership of a Comcast account. For example, you may need to handle the account of a frie

Articles

 • My Account

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ANSWERED: How to clear your Internet browser history?

Question: How to clear your Internet browser history?   Solution: ***Created by our Community Experts***    

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 • Internet

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ANSWERED: How to upgrade your devices when you receive an upgrade letter from us?

How to Update Your Xfinity Equipment Online Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you re

Articles

 • My Account

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ANSWERED: What is Xfinty Flex and how does it work

Xfinity Flex brings you what you love, all in one place - your TV! And now, you’re eligible for Flex if you have Xfinity Internet, even if you d

Articles

 • TV

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ANSWERED: What is Video Description and how do I turn it on/off?

Question:   What is Video Description and how do I turn it on/off?     Answer:      The talking guide for Xfi

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 • TV

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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones

Question   How do I forward my email message to a text message on my XFINITY Mobile phone?   Answer ***Created by our Community***   There are two w

Articles

 • Phone

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ANSWERED: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts

Need to link, unlink, or switch between your accounts? You can use your Xfinity ID to manage multiple accounts through Xfinity My Account.Linking enab

Articles

 • My Account

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ANSWERED: Troubleshooting your XFINITY Internet connection when the US/DS lights are blinking

Question I have no Internet access. I've noticed that the US and DS buttons on the modem are blinking, which they didn't do before. Wh

Articles

 • Internet

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

Comcast is collaborating with equipment manufacturers to bring the Xfinity Stream app to compatible Roku devices, Samsung Smart TVs and other Partner

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 • TV

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