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ROOT SPORTS Northwest Programming Agreement Expired

ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X

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How do I update my Xfinity Mobile payment information? (Answered)

We keep things simple by having you keep one credit or debit card on file for all your Xfinity Mobile payments. Protecting you and your information is a top priority for us. Because of that, an agent can’t update your payment information for you over the phone or through chat. You can easily update

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How do I reset my voicemail PIN for Xfinity Mobile? (Answered)

If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails. If you don't know your

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Comcast Previews New Multiview Experience on Xfinity X1

Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb

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Full voicemail menu for Xfinity Voice (Answered)

This article outlines the Xfinity Voice voicemail menu options you have on your home phone. Managing the Xfinity Voice voicemail phone map Click the voicemail menu to view the available options and their descriptions or dial *99 on your home phone to access voicemail Voicemail main menu options Keyp

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How to bring your own device (BYOD) to Xfinity Mobile (Answered)

BYOD and update your network to Xfinity Mobile. Bringing your phone number with you? If you want to keep your current phone number, you can do so when joining Xfinity Mobile. We accept phone numbers from all carriers. You’ll just need some account details from your previous carrier, including: Your

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FIFA World Cup 2022

From November 20th – December 18th, you can catch all the action for the FIFA World Cup Qatar 2022TM on Xfinity Discover personalized, interactive and bilingual viewing experiences across all our platforms, including Xfinity X1, Xfinity Flex, the Xfinity Stream app and XClass TV. Simply say “World C

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Xfinity Odds Zone on X1

The best seat in the house just got even better with live odds, betting lines and props from the top sportsbooks all from your TV with Xfinity Odds Zone Xfinity Odds Zone on X1 provides a new way to watch live sports, allowing you to get odds provided by DraftKings and FanDuel on the same screen as

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How do I trade in my old device with Xfinity Mobile? (Answered)

Old devices are valuable, too! When you buy a new device from Xfinity Mobile, you have options on what to do with your old device. If your old device qualifies, you can: Trade it in and get a one-time fair-value bill credit based on its value orYou may qualify for a limited time trade-in offer, whic

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NOW Mobile FAQs (Answered)

An affordable new product from Xfinity, NOW Mobile offers an incredible value on unlimited 5G data, for $25 per month per line of service, with options to bring your own device (BYOD) or choose a new one. This article includes answers to FAQs about NOW Mobile. For more on NOW Mobile, including eligi

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Xfinity Mobile benefits for Mexico and Canada (Answered)

Xfinity Mobile’s latest price plan includes unlimited calls and texts to and from Mexico and Canada, and unlimited data when traveling to those countries when you choose an unlimited data option. For By the Gig data customers and customers on all prior Unlimited plans: Unlimited calls and texts to M

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ANSWERED: How to restart your Xfinity Gateway

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

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ANSWERED: Blocking Robocalls

Robocalls, or spam calls, are quite the hassle. Fortunately, your Xfinity Mobile plan now includes call filtering at no additional cost and if you’re on our current pricing plan and enrolled in the Premium Unlimited data option, you also have added peace of mind with Xfinity Call Guard. With call fi

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XRE-00250 - Something is not quite right (Answered)

Learn how to resolve the XRE-00250 error code. Message XRE-00250 is caused by a device being removed from the account. "Something is not quite right. Please chat with us at xfinity.com/chat or give us a call at 1-800-XFINITY.” Common solutions Did you know there’s a simple way to resolve most issues

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What are SIMs, and how do they work? (Answered)

SIMs are one of the most important parts of your phone. They let it “talk” to the Xfinity Mobile network making it possible for your phone to make calls, send texts, and connect to data. There are two main types of SIMs: nanoSIM (physical SIM) and eSIM (electronic SIM). Some phones only work with on

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Xfinity was impacted by a data security incident

To learn about what we’re doing to mitigate the issue and protect our customers, click here.

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Hurricane Beryl – Services Fully Restored, Xfinity WiFi Hotspots Closed

We hope everyone has stayed safe following Hurricane Beryl and the more recent severe weather in the Houston, TX area. We’re happy to say that all of customers’ services should be fully restored, as of Tuesday, July 30. We understand how crucial staying connected is and apologize for the extended do

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NOW Internet

NOW Internet NOW Internet FAQs NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity network. This article includes answers to your FAQs about NOW Internet. For more

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More Sports in More Ways with Xfinity Multiview

Just in time for the men’s and women’s NCAA® basketball tournament, Xfinity Multiview is available on more Xfinity X1 devices, giving customers a new way to experience all the excitement of March hoops. With Multiview, X1 customers can watch up to four live games at once, all on the same screen. Whe

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New Xfinity Mobile boards in the Xfinity Community Forum

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

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