Official

Accepted

Unanswered

Advanced Filters

Search Results (149)

Relevance

Closed

ANSWERED: Cómo conseguir tu X1 menú en español (How to get your X1 menu in Spanish)

El menú de X1 se puede cambiar através del menú de Configuración Para acceder a Menu Language Settings (Configuración de idioma del menú): Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha

Articles

 • TV

2.2K

0

0

Closed

ANSWERED: What happened to FM radio stations on my Xfinity TV

Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels?   Answer     We sincerely apologize for any inconvenie

Articles

 • TV

6.2K

0

0

0

Closed

ANSWERED: How to lower your Comcast bill

Question  Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers.   Answer ***Created by our Community Users*** Regarding promotional discounted offers, Comcast offers what they call "Promo Pricing" for the first 6 mo

Articles

 • My Account

14.4K

0

0

0

Closed

ANSWERED: How to improve your Xfinity Wifi

Many factors may impact WiFi connectivity in your home. Take the following into consideration for better WiFi performance: Check Gateway/Router Placement Place your Gateway, modem or router in the most central location of your home, preferably on the main floor instead of the attic or basement

Articles

 • Internet

32.3K

0

0

0

Closed

ANSWERED: What to Do If You Can't Make Calls with Your Xfinity Voice Service

What to Do If You Can't Receive Calls with Your Xfinity Voice Service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps a

Articles

 • Phone

8.4K

0

0

0

Closed

ANSWERED: Port Forwarding Primer

***Created by our Community Users***   We see many questions in the forums regarding port forwarding, so I have put together a primer to try to help those who are new to the concept.   WARNING: Port Forwarding exposes devices on your LAN to the Internet. If you DO NOT NEED to port f

Articles

 • Internet

27.8K

0

0

0

Closed

ANSWERED: Xfinity Blocked Internet Ports List and How to Block Ports

Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to cause vulnerability to the security and privacy of your information, Xfinity blocks it to protect y

Articles

 • Internet

16.4K

0

0

0

Closed

ANSWERED: How to pair and install your Xfinity Home cameras

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system.What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing

Articles

 • Home Security & Control

13.5K

0

0

0

Closed

ANSWERED: How to make a payment to your Comcast account.

Question How can I make/modify my Comcast payment?     Answer   How to Make a Payment There are many convenient ways to pay your Xfinity bill. My Account Regardless of the current status of the services at your address, Xfinity My Account is where you view or pay your bill an

Articles

 • My Account

11.1K

0

0

0

Closed

ANSWERED: How to get help with your Xfinity Visa Card rebate

***Created by our Community Experts*** If you are eligible for a rewards card, check the status here:  https://www.xfinityrewardcenter.com/   Use your account number, it will show a time line that tells you how close you are to receiving your rebate. &

Articles

 • My Account

42.9K

0

0

0

Closed

ANSWERED: How to stop unwanted calls to your Xfinity Home Phone

Question I keep getting a lot of unwanted phone calls on my Xfinity home phone, how do I make this stop?   Answer   We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identi

Articles

 • Phone

58.1K

0

0

0

Closed

ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote

***Created by our Community***       I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated,

Articles

 • TV

6K

0

0

0

Closed

ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?

Comcast offers a large-button remote to customers free of charge upon request. The large-button remote is a third-party device that delivers improved readability of the remote keys and may be easier to use for our customers who are elderly, blind or have low vision or a visual disability and other c

Articles

 • TV

13K

0

0

0

Closed

ANSWERED: How to view and change your Xfinity Wifi network name and password?

Question How do I find my WiFi network and password?     Answer   Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that: These instruction

Articles

 • Internet

26.2K

0

0

0

Closed

ANSWERED: Xfinity On Demand no longer available on TiVo devices

Question I just received a letter from Comcast that states in June 2019 the OnDemand app will no longer be available to TiVo users. Is this accurate?   Answer   Yes, on June 25, 2019, Comcast and TiVo removed access to Xfinity On Demand from TiVo devices.Note: No other aspect of t

Articles

 • TV

5.3K

0

0

0

Closed

ANSWERED: Finding Approved Xfinity Modems and Gateways

Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda

Articles

 • Internet

38.8K

0

0

0

Closed

ANSWERED: Where can I get a printable Xfinity channel lineup?

Question Where can I get a local printable Xfinity channel lineup?   Answer ***Created by our Community***     Comcast may have it online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/. From there you will s

Articles

 • TV

60.8K

0

0

0

Closed

ANSWERED: What is the Xfinity TV Remote App and how does it work?

Set Up the Xfinity TV Remote App Once you set up the Xfinity TV Remote app, you can use your mobile device just as you would a remote. This includes Voice Remote functionality for X1 customers. Setting up the Xfinity TV Remote App Download the Xfinity TV Remote app from the iTunes App Store 

Articles

 • Mobile Apps

12K

0

0

0

Closed

ANSWERED: What is Xfinty Flex and how does it work?

To get Xfinity Flex, go to xfinity.com/flex and select Get Flex on Us or contact us.Search less and watch more with a better way to stream — Xfinity Flex. A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. What makes it even better?

Articles

 • TV

35.6K

0

0

0

Closed

ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box

Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment. Access the Self Help Screen To access the Self Help screen: Press the Menu button on your remote cont

Articles

 • TV

25K

0

0

0

forum icon

New to the Community?

Start Here