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ANSWERED: How to Make International Calls with Xfinity Voice and Xfinity Mobile

Question How do I call internationally with my Xfinity Home Phone or Xfinity Mobile?   Answer   Xfinity Home Phone Easily stay connected with friends and family around the world!   With the XFINITY Voice Unlimited plan, you can make calls to nearly half th

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 • Phone

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ANSWERED: How To Turn Purchase Protection On and Off for Your Xfinity X1 TV Box

Setting PINs in Parental Controls Press the xfinity button on your remote control. Using the right arrow button, scroll over to highlight Settings. Press the OK button.  Use the down arrow button to highlight Parental Controls. Press 

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 • TV

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ANSWERED: What are xFi Active Time Limits and how does it work

As of June 11th, the Active Time Alert in xFi has been renamed to Active Time Limit. With this change, we also introduced the ability to automatically pause a profile's devices once their active time limit has been reached.   An Active Time Limit provides the ability to set time limits for profiles

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 • Mobile Apps

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ANSWERED: How to solve these common Xfinity TiVo Error Codes

GSM-1 Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB" Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud not reach the external AVSDB server

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 • TV

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ANSWERED: My Account Help

My Account is available online, via the XFINITY My Account app on mobile devices and on your TV Box. To sign in to My Account online or through the app, you'll need to enter your XFINITY username, email address or registered mobile number and password.If you need additional assistance, you can also

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 • My Account

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ANSWERED: Thermostat Scheduling Available in the XFINITY Home App

Learn how to use the Thermostat Scheduler in your Xfinity Home Subscriber Portal to manage your Thermostats and keep your home temperature just where you want it. What You'll Need Xfinity Home At least one Thermostat connected to your Xfinity Home system Access to your Xfinity Home Sub

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 • Mobile Apps

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ANSWERED: Indian Premier League and ICC Cricket World Cup on Xfinity

Did you know that the last ICC Cricket World Cup had a record-shattering viewership on Willow of 1.4 million people? Did you also know that, according to HuffPost, the World Cup is one of the top 10 most viewed sporting events in the entire world? Whether you knew it al

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 • TV

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ANSWERED: What is Movies Anywhere and how does it work with Comcast?

Movies Anywhere, developed by Disney, allows digital movie purchases made across a variety of retailers to be viewed in a single shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, and Xfinity. The Movies Anywhere integration with Xfinit

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 • TV

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ANSWERED: How to make a payment to your Comcast account.

Question How can I make/modify my Comcast payment?     Answer       You can pay your bill using the self-service options provided below: Comcast automated phone system Xfinity.com/myaccount on your desktop Xfinity.com/

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 • My Account

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ANSWERED: Amazon Prime Video on Xfinity X1

Amazon Prime Video is now available on Xfinity X1! With the addition of Prime Video on X1, you can watch your favorite Amazon original content, including The Marvelous Mrs. Maisel, The Man in High Castle and The Grand Tour, along with the full Prime video library - right fro

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 • TV

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ANSWERED: What are the Xfinity TV Wireless TV boxes?

Wireless TV Boxes (Xi5 and Xi6) allow you to watch live TV via your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to stream TV over the in-home connection, Wireless TV Boxes have the same functionality as other non-DVR X1 devices.     Setup and Plac

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 • TV

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ANSWERED: How to change your Xfinity Wifi password

In order to keep your Wifi network secure you may need to change your Xfinity Wifi password. Here are a couple of different ways to get that completed.   **Note**: The following instructions are for Xfinity Wireless Gateways only. If you use an approved third-party modem or router for y

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 • Internet

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Xfinity Watchathon 2021

Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more!   Xfinity customers can watch thousands of episodes and hundreds of movies on d

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 • Channels and Programming

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ANSWERED: What is Xfinity xFi Advanced Security and how does it work?

Getting Started with Xfinity xFi Advanced Security Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. From computers and mobile phones to home security cameras and smart thermostats, Advanced Security protects all of your connected dev

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 • Internet

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ANSWERED: How to stop unwanted calls

Question I keep getting a lot of unwanted phone calls on my Comcast home phone. How do I make this stop?   Answer   Blocking of Calls to 900/976 Numbers All calls to 900/976 numbers are automatically blocked. There is no charge for this service and the block

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 • Phone

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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article explains the differences between these TV Boxes, including the XG1, XG2, RNG150N, XiD and other X1 equipment. DVR vs. Non-DVR TV Boxes: There are a few key difference

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 • TV

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ANSWERED: What is the Xfinity MLB Extra Innings HD Beta?

MLB Extra Innings delivers up to 90 out-of-market games each week, along with dual-feed broadcasts and the mosaic channel to catch multiple games at once. And now for the first time, MLB.TV is included with the MLB Extra Innings subscription. Sign up for MLB Extra Innings here: https://www.xfinity.c

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 • TV

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ANSWERED: How to get Xfinity Accessibility Assistance?

Xfinity Customers who rely on accessibility services  - including Closed Captioning, video description and voice guidance - now have direct access to a specially trained customer support team via Comcast's Accessibility Support Center for Customers with Disabilities, dedicated to resolving

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 • TV

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ANSWERED: What is the YouTube App on Xfinity X1 and how to use it

Comcast and Google announced the nationwide launch of YouTube on Xfinity X1, giving viewers quick, easy access to YouTube’s vast online video collection alongside the live, on demand, DVR and other web programming that is already included with their Xfinity TV subscription. YouTube content will be a

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 • TV

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ANSWERED: How to import your Favorites into Windows EDGE Browser

***Created by our Community Experts***   You can still IMPORT your favorites in EDGE.     Go into Edge's settings, at the bottom click on View Favorite Settings,   Turn ON the Show The Favorites Bar, and then select your old browser and click on IMPORT.  

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 • Internet

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