El menú de X1 se puede cambiar através del menú de Configuración Para acceder a Menu Language Settings (Configuración de idioma del menú): Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha

Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels?   Answer     We sincerely apologize for any inconvenie

Question  Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers.   Answer ***Created by our Community Users*** Regarding promotional discounted offers, Comcast offers what they call "Promo Pricing" for the first 6 mo

Many factors may impact WiFi connectivity in your home. Take the following into consideration for better WiFi performance: Check Gateway/Router Placement Place your Gateway, modem or router in the most central location of your home, preferably on the main floor instead of the attic or basement

What to Do If You Can't Receive Calls with Your Xfinity Voice Service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps a

***Created by our Community Users***   We see many questions in the forums regarding port forwarding, so I have put together a primer to try to help those who are new to the concept.   WARNING: Port Forwarding exposes devices on your LAN to the Internet. If you DO NOT NEED to port f

Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to cause vulnerability to the security and privacy of your information, Xfinity blocks it to protect y

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system.What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing

Question How can I make/modify my Comcast payment?     Answer   How to Make a Payment There are many convenient ways to pay your Xfinity bill. My Account Regardless of the current status of the services at your address, Xfinity My Account is where you view or pay your bill an

***Created by our Community Experts*** If you are eligible for a rewards card, check the status here:  https://www.xfinityrewardcenter.com/   Use your account number, it will show a time line that tells you how close you are to receiving your rebate. &

Question I keep getting a lot of unwanted phone calls on my Xfinity home phone, how do I make this stop?   Answer   We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identi

***Created by our Community***       I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated,

Comcast offers a large-button remote to customers free of charge upon request. The large-button remote is a third-party device that delivers improved readability of the remote keys and may be easier to use for our customers who are elderly, blind or have low vision or a visual disability and other c

Question How do I find my WiFi network and password?     Answer   Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that: These instruction

Question I just received a letter from Comcast that states in June 2019 the OnDemand app will no longer be available to TiVo users. Is this accurate?   Answer   Yes, on June 25, 2019, Comcast and TiVo removed access to Xfinity On Demand from TiVo devices.Note: No other aspect of t

Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda

Question Where can I get a local printable Xfinity channel lineup?   Answer ***Created by our Community***     Comcast may have it online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/. From there you will s

Set Up the Xfinity TV Remote App Once you set up the Xfinity TV Remote app, you can use your mobile device just as you would a remote. This includes Voice Remote functionality for X1 customers. Setting up the Xfinity TV Remote App Download the Xfinity TV Remote app from the iTunes App Store 

To get Xfinity Flex, go to xfinity.com/flex and select Get Flex on Us or contact us.Search less and watch more with a better way to stream — Xfinity Flex. A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. What makes it even better?

Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment. Access the Self Help Screen To access the Self Help screen: Press the Menu button on your remote cont