No MASN

@mcg4614​  I cut my cable with Comcast and was lied to about being able to stream the Orioles with Xfinity not buy another company's $ 79 service on top of there cost I'm about to leave Xfinity and get direct streaming service since they have it  bait and switch 

Yea same what a rip that’s whole reason why I got cable in the first place 

Thank you for reaching out to us user_1518ly! Rising programming costs, especially for live sports, continue to be the biggest factors driving price increases for all content distributors and their customers, not just Comcast. We pay regional sports networks, local TV station owners, and other networks for the ability to deliver their programming to our customers. The fees vary based on factors such as the type of content the popularity of the network, and the demand for its content, among others.

This channel move is part of our new programming agreement with MASN and is one of the ways we’re working to ensure we're offering a wide variety of content at the best value. For more information, please check out this site.

You are passing your “rising cost” onto your consumer, so your bottom line is not affected. Cable is losing - Moves like this show those in power of Cable companies care more about their stock price and quarterly performance than their customers.

This is again why your company is losing. Cable will be nonexistent within a decade - Keep monitoring forums like this to observe how you [Edit: Language] your customers, and keep monitoring your quarterly performance to see how that customer base will continue to dwindle. 
As a red blooded American, you messed with my baseball, and now I give you the [Edit: Language] salute.

Good day sir 

@XfinityAldrik​ 

Yeah….it’s not appreciated. Really don’t care the reasons behind the change the fact that they made the switch without so much as notification AND they are raising rates. Really tired of the monopoly Comcast has. 

@Bleedsmoke We would hate to see you go, and we know the importance of having access to the channels you love! Rising programming costs, especially for live sports, continue to be the biggest factors driving price increases for all content distributors and their customers, not just Comcast. We are always working hard to keep our pricing as low as possible, and are committed to providing the best programming at the best possible value. Sometimes, this can lead to channel lineups changing and certain stations being moved over to a different tier to ensure that we can keep the cost of providing this channel as low as possible. 

My boyfriend tried this, so did I. They offered nothing reasonable or worth my time. 

Hey there, user_1d6udl, thanks for reaching out through Xfinity Forums. We truly appreciate your feedback regarding the channel programming. I know how important it is to have access to the big games. This channel move is part of our new programming agreement with MASN and is one of the ways we’re working to ensure we're offering a wide variety of content at the best value. For more information, please check out this site.

You mentioned the price of your bill, and we always want to ensure you are getting the best billing rate. I would be happy to review your account to make sure you getting the best value. 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

Hi there, user_4ir3sp. Thanks for reaching out about MASN. I know it can be frustrating when channels move in our lineups. I would be happy to see what that would look like to add the channels.

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I understand where you're coming from, user_p02drf. This channel move is part of our new programming agreement with the owners of MASN and is one of the ways we’re working to ensure we're offering a wide variety of content at the best value. For more information on how we work to bring you great content, see xfinity.com/howitworks. I'd be happy to help take a look at your account and review packages with includes the MASN/MASN2. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

@user_p02drf​ 

Since when is the word deplorable considered inflammatory? 

I went to Xfinity to cut my cable and the only thing I said was a must was the ability to watch the Orioles. I was told it was with my package and I could stream it. That was a lie not only don't I have the Orioles. Every TV in my house gets different apps I can't download the one I bought called Now it's a bait and switch from a salesperson lying to make commission 

Hello, user_vwiq7l! Thanks for being a part of our community and for taking the time to reach out about watching the Orioles. You would need our X1 cable service with the MASN channel included in your lineup to watch. NOW TV does not come with MASN. You can view the channels included with that service and what devices are compatible to watch the service at the bottom of this page in FAQ section. Do you want to see what it would look like to add the cable service and MASN channel?

HI @user_q5mfjh Thank you for your comment on the thread in the Xfinity Community Forums. We appreciate your feedback regarding the channel lineup. We will be sure to pass it along. If you need any assistance with your account please do not hesitate to ask. 

So, I learned of this today:   Per The Baltimore Sun, MASN will now be part of the more expensive “Ultimate TV” package rather than the basic “Popular TV” tier. This new tier will cost about $20 more per month, a jump from $95 to $115. However, Xfinity does offer a promotional three-month period that costs nothing extra to upgrade from Popular to Ultimate.   I talked to support today about the promo and they can do nothing.  Dealing with these folks is extremely frustrating.   And just for the record, MASN did not want this move.  Moving MASN off the TV package and onto Ultimate was a total Xfinity move to force folks to the higher teer.  [Edited: "Inflammatory"]. 

It was a pleasure speaking with you, @user_p02drf. Happy I could help add this promotion for you, and I hope this process was easy. Take care, and thanks again for choosing Xfinity.