Sign-In and Account Management

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"We Can't Connect to Your Device" Yet I'm Online?

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1 Reply 271 Views

1 Reply

271 Views

Am unable to access through xfinity apps

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1 Reply 203 Views

1 Reply

203 Views

Constant password reset

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2 Replies 229 Views

2 Replies

229 Views

Restricted Access, Not Primary User?

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1 Reply 163 Views

1 Reply

163 Views

Looks like you can't make changes to this plan. Please contact the account owner to continue

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8 Replies 883 Views

8 Replies

883 Views

Seasonal convenience change

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11 Replies 2958 Views

11 Replies

2958 Views

No Primary user on account, only Manager

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2 Replies 236 Views

2 Replies

236 Views

"check all offers"

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0 Replies 209 Views

0 Replies

209 Views

Can't change Verified mobile

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1 Reply 252 Views

1 Reply

252 Views

change in ownership of account

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5 Replies 442 Views

5 Replies

442 Views

Recover my username that I accidentally changed

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1 Reply 201 Views

1 Reply

201 Views

Can't switch primary user

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5 Replies 396 Views

5 Replies

396 Views

cannot finish final log in the message is not ready at this time

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1 Reply 202 Views

1 Reply

202 Views

Unable to Remove Old Address

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1 Reply 247 Views

1 Reply

247 Views

Trying to pay my bill using "Quicken Bill pay service"

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8 Replies 910 Views

8 Replies

910 Views

My account CONTACT information=WRONG - STILL WRONG.

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2 Replies 317 Views

2 Replies

317 Views

PDF of Paperless Bill?

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4 Replies 319 Views

4 Replies

319 Views

Account does not show new service address/cannot access anything

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5 Replies 1152 Views

5 Replies

1152 Views

Error when linking new account: A communication error has occurred. We have been notified and are...

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1 Reply 255 Views

1 Reply

255 Views

I Cannot sign in to HBO Max anymore because it says I am a secondary user

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1 Reply 534 Views

1 Reply

534 Views

Can't manage my plan because I have flex! PLease help!

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3 Replies 240 Views

3 Replies

240 Views

Correct Account - Account Linkage

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4 Replies 311 Views

4 Replies

311 Views

Account Activation/No Confirmation on Service Order

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6 Replies 641 Views

6 Replies

641 Views

Account Showing Restrictions

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1 Reply 229 Views

1 Reply

229 Views

How can Xfinity have 2 accounts with the same cell number

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3 Replies 296 Views

3 Replies

296 Views

Can't access any information on account

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1 Reply 272 Views

1 Reply

272 Views

Chat with an agent doesn't work

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3 Replies 853 Views

3 Replies

853 Views

Cannot transfer primary user

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1 Reply 242 Views

1 Reply

242 Views

cannot login to pay or view my bill or get any account info

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1 Reply 260 Views

1 Reply

260 Views

My Account website says it's not set up after over two months

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3 Replies 335 Views

3 Replies

335 Views

Receiving message that "This phone number is already associated with an Xfinity account" when it is

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19 Replies 2317 Views

19 Replies

2317 Views

Xfinity login loop - Chrome

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18 Replies 3985 Views

18 Replies

3985 Views

Add my husband’s name to the bill

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2 Replies 269 Views

2 Replies

269 Views

Username issues. Level 1,2,3 support also has been making numerous promises that they cannot keep.

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1 Reply 213 Views

1 Reply

213 Views

Can’t manage plan due to Flex

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3 Replies 384 Views

3 Replies

384 Views

Linking accounts - says they're linked but they aren't

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5 Replies 432 Views

5 Replies

432 Views

Move/transfer service website doesn’t work

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2 Replies 279 Views

2 Replies

279 Views

Looks like you cant make changes to this plan

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5 Replies 354 Views

5 Replies

354 Views

Unauthorized users keep adding themselves to my account

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1 Reply 286 Views

1 Reply

286 Views

cant access account, cant view bill, cant pay bill, still says account being set up

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13 Replies 1086 Views

13 Replies

1086 Views

Secondary user but only user

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5 Replies 559 Views

5 Replies

559 Views

Xfinity Requiring Two Logins on IOS Device

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7 Replies 586 Views

7 Replies

586 Views

Troubleshooting Scenario - I'm repeatedly prompted to reset my password

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0 Replies 774 Views

0 Replies

774 Views

Account created with wrong address

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3 Replies 343 Views

3 Replies

343 Views

Manage plan online

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1 Reply 306 Views

1 Reply

306 Views