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On Demand no longer supported on TiVo (after 6/25/19)

New Poster

On Demand no longer supported on TiVo (after 6/25/19)

Just recieved a letter from Comcast that at the end of June the OnDemand app will no longer be available to TiVo users.

Official Employee

Re: On Demand no longer supported on TiVo (after 6/25/19)


@Mystickoracle wrote:
Just recieved a letter from Comcast that at the end of June the OnDemand app will no longer be available to TiVo users.

Apologies for the experience. We have started to notify impacted customers.

On June 25, Comcast and TiVo will remove the ability for customers to access Xfinity On Demand on TiVo devices.

The platform that connects TiVo and Xfinity devices uses out-of-date technology that can’t be upgraded or updated, making it susceptible to security breaches and therefore both companies decided to sunset the feature.

Why can I no longer access Xfinity On Demand on my TiVo device after June 25th?
We made the decision to remove the Xfinity On Demand app from TiVo devices because the platform utilizes outdated technology that can no longer be updated and is therefore susceptible to security breaches. The decision to remove the feature was made in close consultation with TiVo.

Does this include access to SVOD (Subscription Video On Demand) packages I access through Xfinity On Demand such as: DOGTV and History Vault On Demand?
Yes. In order to continue watching this content, you will need an Xfinity TV box  or a device that can access the Xfinity Stream App (Roku, certain smart TVs, smartphone, tablet or computer). 

Will any other parts of my TiVo experience be affected by this change?
No, no other part of your TiVo experience with Xfinity will be affected. You can still watch and record live TV, and your recordings won’t be deleted.

Are there other ways I can watch On Demand content?
Yes. If you have an Xfinity TV Box, you can still access your On Demand content, including any SVOD subscriptions. You can also access all of your On Demand content via the Xfinity Stream app and portal, which is available on Apple and Android devices, computers/laptops, Roku devices, Samsung Smart TVs and later this year on LG Smart TVs. 

 

 


I am an Official Comcast Employee.
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Regular Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

I have been a  customer for 40 years and pay 170.00 a month and now comcast tells me that after june 25 i will no longer have on demaand on my tivo i have no more hdmi outlets to use on my 3 tivo cconnected tv's so what  now ?

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

Will allow us to use HBO go now?
Official Employee

Re: On Demand no longer supported on TiVo (after 6/25/19)


@pwallace wrote:

I have been a  customer for 40 years and pay 170.00 a month and now comcast tells me that after june 25 i will no longer have on demaand on my tivo i have no more hdmi outlets to use on my 3 tivo cconnected tv's so what  now ?


Apologies. To be clear, it's "TiVo and Comcast" both telling you that. There are some options presented in the direct communication that you received (or will receive) and above.     


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: On Demand no longer supported on TiVo (after 6/25/19)


@Computowne wrote:
Will allow us to use HBO go now?

Will any other parts of my TiVo experience be affected by this change?
No, no other part of your TiVo experience with Xfinity will be affected. You can still watch and record live TV, and your recordings won’t be deleted.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

I received the letter from Comcast saying that OnDemand will no longer be available due to outdated technology being used to provide this service.

 

The letter states that the Xfinity Stream app will still work.  Why can't TIVO and Comcast simply create a OnDemand application simular to the Netflix and Amazon Prime apps that run on the Tivo box? 

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

Is there any plan by Comcast and TiVo to support TiVo customers by developing a new VOD app which can be used on TiVo systems to view Xfinity on demand content?  

I just bought a TiVo system 2 weeks ago and just subscribed to Comcast TV.  VOD was a major reason.  Can I cancel now that I cannot receive this service?

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

So basically Xfinity has found an other way to squeeze more money from us by forcing us to have an Xfinity box when we have a Tivo already.

 

Lame

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

Using Xfinity Stream would be fine, except that it counts against your data cap, where VOD does not.

 

Solution: Make Stream not count against data cap.

Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)




Are there other ways I can watch On Demand content?
Yes. If you have an Xfinity TV Box, you can still access your On Demand content, including any SVOD subscriptions. You can also access all of your On Demand content via the Xfinity Stream app and portal, which is available on Apple and Android devices, computers/laptops, Roku devices, Samsung Smart TVs and later this year on LG Smart TVs. 

 

 


I am a paying customer with Xfinity TV and Internet services (Double Play). I use use a Comcast cable card + TiVO combination.

 

Can someone please provide a clear answer to the following questions, thanks:

 

Question 1 (relates to my LAPTOP / ANDROID):

Please confirm whether it is free to access / use 'Xfinity Stream' web site (xfinity/com/stream) / Android 'Xfinity Stream' app to get Xfinity OnDemand on my laptop or Android device?

When I install / access Xfinity Stream on my laptop, I am getting a 'terms of service' consent form on my laptop and on my Roku. It mentions you are authorizing access to Cloud technology to access your "xfinity stream subscription" ("Terms of Activation - you agree that you want to enable cloud technology to access your Xfinity Stream subscription on additional supported devices like computers and tablets, as well as the TV connected to your set-top DVR via Comcast's network.")

 

Question 2. (regarding my ROKU):

I read that after the "Xfinity Stream beta trial" expires, there will (may?) be a fee for using Xfinity Stream app / service on Roku devices?

Is this true? (I only use OnDemand through it since OnDemand will no longer work through TiVO)

I hence, for now, declined the terms of service on the Roku Xfinity Stream app for now till I get confirmation on the following.

Is this true if all I want is OnDemand?

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

This is exactly the problem. The proposed solution (using Xfinity Stream) instead of VOD would be fine if Comcast didn't count the resulting traffic against the data cap. The fact that Comcast ever did that was rediculous (why is consumption of content I already pay Comcast for treated differently depending on mode of access?), but now that we are forced to use just one option, it absolutley shoud NOT count against the data cap. Give us that and I will be ok with the change.

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

According to Comcast, "on-demand" via Tivo cannot be updated or upgraded.  How can a company tell an outright lie as an absolute truth?  Oh, yes, that's right this is Comcast.  How stupid of me.  Any computer programmer, user or owner of any gadget on the planet knows anything with an OS, firmware or user applications can be upgraded at any time.  The truth is that Comcast, like others have said, wants us to use their boxes, pay their fees and keep track of every program we watch to sell the demographic or even specific user data to third parties.  Big Brother is watching and THIS IS 1984.  Is any part of this new policy a surprise to Comcast customers?  Well, there is for me; their statement didn't mention that this new policy provides a better user experience which they throw out every time they downgrade service.  Among other actions by this anti-customer oriented company was to reduce "cable channel" programming to 720p when the rest of the universe has 1080p, many have 4k and our friends in Asia are boasting 8k.  Comcast has us living in the dark ages of technology and I wish there was a competing cable company in our area because I would dump them in a millisecond.  Our local congressman is in their pocket and the FCC chairman is their puppet.  We remain at their mercy.

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)


@ComcastTeds wrote:

@pwallace wrote:

I have been a  customer for 40 years and pay 170.00 a month and now comcast tells me that after june 25 i will no longer have on demaand on my tivo i have no more hdmi outlets to use on my 3 tivo cconnected tv's so what  now ?


Apologies. To be clear, it's "TiVo and Comcast" both telling you that. There are some options presented in the direct communication that you received (or will receive) and above.     


Actually, to be clear, some of us had to find this out from TiVo. We never received any notice from comcast, which is actually pretty typical considering that when the service sheds channels they just disappear.

 

As others have mentioned, the only solution to this is to use the Xfinity Stream app. That would be great if it was available for all android devices; it's not. My Sony TV doesn't have access to this app which means to use your solution I have to go out and pay for another device (Roku ~ $80) and then potentially pay Roku a fee for something I'm already paying Comcast a fee for? No.

 

What compensation is comcast prepared to offer me now that they have reduced my service with no viable solution?

Silver Problem Solver

Re: On Demand no longer supported on TiVo (after 6/25/19)

Roku itself does not charge a fee. Also, $80 is the Roku Ultra. The Express starts at $30.

https://www.roku.com/products/players

 

Also, Xfinity stream should NOT count against your data if you are on the Comcast network at home.

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

So does this mean that our multi-year commitments to Comcast end at the same time that our access to the Xfinity streaming app, ends?  So I am free to switch on 6/25/19 when you stop providing the streaming service to my device, right?  If that isn't the plan then Comcast should provide free DVRS to the effected TIVO customers if they choose to continue to want live streaming access through the App, is that the current plan?  I would consider a substitute, but I am not interested in taking on an additional monthly fee because Comcast has changed its mind about supporting the app on the device I own.  I also understand if Comcast wants to waive the commitments of TIVO owners who want to switch service if that is your plan.  However, I am not interested in Comcast changing the terms of my service and expecting me to keep my terms.

Frequent Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

Just read a great article describing the benefits of 5G cellular service.  Once this is generally available, we'll be able to access high-speed internet service, including streaming video, through our cellular carrier and not be tied to the hardware cable that Comcast owns.  We'll all be able to dump Comcast then.

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

Will there be a discount applied for not being able to use advertised services of my current plan??

New Poster

If I'm forced to choose between TiVo and Comcast, I'm choosing Tivo!

I'm fine not accessing the Xfinity On demand service on TiVo or anywhere.  The content library pales in comparison to Amazon Prime, Netflix and Hulu anyways and if I want to pay for new releases I can go to Vudu, Tubi or another provider.  The only time I watch Xfinity is watchathon week when I can binge watch HBO or Showtime series.

 

This whole charade is because Tivo and Comcast are locked in a bitter patent dispute.  Both parties could make it work if they were willing to do so.

 

Hear this Comcast...  If it ever gets to the point where I have to choose between keeping Tivo or keeping Comcast, I am keeping Tivo and dumping Comcast in a heartbeat!

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

This is ridiculous.  I hope that you will now start to support (or allow access) to HBO Go, Starz on Demand etc.  Comcast's/XFinity's drive get everyone to commit to an annuity for your company by renting equipment from it is very frustrating.

You need to get this fixed.

Frequent Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

The Notice states that the "platform" uses out-of-date technology, but it fails to specify whose platform it is.  I guess the assumption is that it is Comcast's platform and, by extension, that Comcast is unwilling to update its platform.  If so, then as others have pointed out, it's either (1) a thinly-veiled attempt to get customers to pay for Comcast's  substandard cable boxes, (2) Comcast's simple refusal to invest money upgrading, or both.

 

Despite the often mediocre picture quality which I assume is due to compression necessitated by poor bandwidth, I have hung on to my Comcast service out of sheer refusal to change.  But eventually I will hit my breaking point, and this has gotten me closer.

Regular Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

I have 2 Samsung smart TVs and cant get the stream app
Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)


@ChadHanefeld wrote:

The Notice states that the "platform" uses out-of-date technology, but it fails to specify whose platform it is.  I guess the assumption is that it is Comcast's platform and, by extension, that Comcast is unwilling to update its platform.  If so, then as others have pointed out, it's either (1) a thinly-veiled attempt to get customers to pay for Comcast's  substandard cable boxes, (2) Comcast's simple refusal to invest money upgrading, or both.

 

Despite the often mediocre picture quality which I assume is due to compression necessitated by poor bandwidth, I have hung on to my Comcast service out of sheer refusal to change.  But eventually I will hit my breaking point, and this has gotten me closer.


(3) Because of Tivo lawsuit against Comcast.

 

https://www.lightreading.com/video/video-software/tivo-fires-another-lawsuit-at-comcast-/d/d-id/7509...

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

I would like to point out that some hardware and applications that are 10 years old are NOT able to support OS upgrades and patches. Especially when said application is a third party vendor.

 

Sometimes things are just as you are told they are, no other motive involved. Cynical much?

Regular Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

Comcast should at a minimum enable support for HBO Go etc on the TiVo.  But of course they won't, because this change is clearly aimed at getting everyone to switch to X1 DVRs.  Maximizing the user experience for TiVo users is not their goal.

 

And it's obvious that "runs on out-of-date technology that cannot be upgraded or updated" really means "we decided years ago to stop investing in support for third-party DVRs, and we've finally reached the point where we can justify shutting down the on-demand service - hooray for us!"

 

If Comcast and TiVo were cooperating, there would be an Xfinity Stream app for the TiVo.

 

Another "at a minimum" request/replacement is Comcast should support Chromecast casting from the Xfinity Stream tablet apps.

 

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

So, will HBO Go work now or not?

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

Amen.

Gold Problem Solver

Re: On Demand no longer supported on TiVo (after 6/25/19)


@ComcastTeds wrote: ... On June 25, Comcast and TiVo will remove the ability for customers to access Xfinity On Demand on TiVo devices. ...

Not cool Ted. Dragging your customers into your dispute with Tivo ill-serves all three parties. Expect this short-term strategy to hurt you in the long term.

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

<p>Just my opinion as someone who had been programming for 50 years. If all those other platform can make it work the problem is that TiVo doesn't want to go through the effort to make it work.</p>
Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)


@Jerryair wrote:
<p>Just my opinion as someone who had been programming for 50 years. If all those other platform can make it work the problem is that TiVo doesn't want to go through the effort to make it work.</p>

Look at this post as I do not think the issue is on the Tivo side.

 

Read the answer to the question: Why didn't you have a replacement app for Comcastt VOD available before Comcast discontinued the existing app?

 

https://www.tivocommunity.com/community/index.php?threads/xfinity-vod-app.571397/page-9#post-1178912...

Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)


@njweb wrote:



Are there other ways I can watch On Demand content?
Yes. If you have an Xfinity TV Box, you can still access your On Demand content, including any SVOD subscriptions. You can also access all of your On Demand content via the Xfinity Stream app and portal, which is available on Apple and Android devices, computers/laptops, Roku devices, Samsung Smart TVs and later this year on LG Smart TVs. 

 

 


I am a paying customer with Xfinity TV and Internet services (Double Play). I use use a Comcast cable card + TiVO combination.

 

Can someone please provide a clear answer to the following questions, thanks:

 

Question 1 (relates to my LAPTOP / ANDROID):

Please confirm whether it is free to access / use 'Xfinity Stream' web site (xfinity/com/stream) / Android 'Xfinity Stream' app to get Xfinity OnDemand on my laptop or Android device?

When I install / access Xfinity Stream on my laptop, I am getting a 'terms of service' consent form on my laptop and on my Roku. It mentions you are authorizing access to Cloud technology to access your "xfinity stream subscription" ("Terms of Activation - you agree that you want to enable cloud technology to access your Xfinity Stream subscription on additional supported devices like computers and tablets, as well as the TV connected to your set-top DVR via Comcast's network.")

 

Question 2. (regarding my ROKU):

I read that after the "Xfinity Stream beta trial" expires, there will (may?) be a fee for using Xfinity Stream app / service on Roku devices?

Is this true? (I only use OnDemand through it since OnDemand will no longer work through TiVO)

I hence, for now, declined the terms of service on the Roku Xfinity Stream app for now till I get confirmation on the following.

Is this true if all I want is OnDemand?


Can anyone please answer the above 2 questions, essentially?

1  - My understanding is that laptop access to Xfinity OnDemand via above URL and Android access via Xfinity Stream app to OnDemand are both free?

Just want to reconfirm.

 

2. Is Roku access to Xfinity Stream eventually going to be charged (e.g. charged an 'extra outlet fee') after the 'Xfinity Stream beta' goes away?

For now Roku Xfinity Stream beta to access Xfinity OnDemand is free thought, right?

 

Thanks in advance!

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

I agree. I've asked the same question to TiVo and haven't received an adequate response.

It should be easy for them to provide an app that allows a user to log on to Xfinity On Demand over the internet just like Netflix, Amazon Prime, etc.

 

I've spent a lot of money and TIME working with TiVo and Comcast to get my TiVo box to work properly, and this is a HUGE blow. We shouldn't have to choose between a poorer quality DVR with full services and a better user experience on TiVo with diminished services. Very sad!

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

I agree. Comcast makes it EXTREMELY difficult to use equipment from 3rd parties.

I have two TiVo devices and getting the Cable Cards to work was a HUGE nightmare. It was clear to me that this was just punishment for opting out of the Xfinity DVR.

I also use Comcast as my internet service provider, but I provide my own Cable Modem instead of using theirs. I've had a few occasions where Comcast changes something on their end that causes my internet service to go off-line. Every time this happens, I call tech support and they say it's because my modem is "out of date". However, when I don't accept this nonsense and push harder, they always discover that it's really their problem and are able to fix it. Of course, this wastes a TON of my time!

Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)

What kind of technology company removes a service without something to replace it?  One that hates its customers.  Greedy Comcast wants you to use their X1 boxes for this service.  If they really thought the stream app was a good solution, they would make it available to something besides the Roku.  I'm sure they will start charging for that soon anyway.  It has said "Beta" for like three years now.  What a joke Comcast, you really do hate your existing customers.

 

 

 

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

why don't they just buy Tivo?

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

doubtful

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

This is unfortunate. We watch a lot of on demand content.
New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

The rumor is because they are fighting court battles against each other over patents, therefore will not work together to either fix the existing tech or provide a new one. So the consumer wins !
Regular Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

I got emails and a letter from Comcast informing me of this. This is typical Comcast. From what I have read elsewhere this is related to Tivo's lawsuits against Comcast, and probably has nothing to do with hardware or software not being able to be upgraded. I am not going to give up my Tivo, and I am not going to hook up a Comcast box along with my Tivo. I will just stop buying on-demand movies from Comcast. All the movies are available on Amazon Prime, which will continue to work with my Tivo, and so Amazon will get my money. Your loss, Comcast.
Regular Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

Since Comcast will start failing to provide services it agreed to when I started my yealy contract am I now free to switch to another provider with no penalty? I mean if you fail to live up to your end shouldn't I be given the option to opt out of my end?

Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)

I'm guessing your question was more rhetorical in nature since we know Comcast so well, but for the record I did ask this exact thing and their position was they were offering it for "free" anyway, so no.  As if anything with them is "free".  They are living down to our expectations.

Contributor

Re: On Demand no longer supported on TiVo (after 6/25/19)

Well there is no time like the present to cut the cord, or at least skinny the cord.

 

So much for this last cash grab by Comcast, I will be reducing my bill even further thanks to this move.

 

Comcast seems to be trying very hard to make themselves irrelevent in todays streaming world.

Frequent Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

Hello! Could someone please clarify the following from the FAQs posted by @ComcastTeds

 

"Are there other ways I can watch On Demand content?
Yes. If you have an Xfinity TV Box, you can still access your On Demand content, including any SVOD subscriptions. You can also access all of your On Demand content via the Xfinity Stream app and portal, which is available on Apple and Android devices, computers/laptops, Roku devices, Samsung Smart TVs and later this year on LG Smart TVs."

 

The above gives the impression that On Demand can be accessed through a Samsung Smart TV. However, the information under Xfinity support (link) says "Customers must subscribe to Xfinity TV and Xfinity Internet." Which is it? Would I need to switch my ISP to Xfinity in order to continue receiving On Demand on my TV? That isn't an option.

 

Yes, I know I can watch via the Stream app on my phone or laptop, but that's not how I primarily watch TV shows.

 

Also, as an earlier poster mentioned, will Comcast now allow us to access HBO Go and Starz through TiVo? When questioned about the inability to do so now, the response from Comcast representatives was that those channels could be accessed via On Demand.

 

Subscribers are losing a key component of their subscription without any reduction to the monthly service cost, while at the same time they may need to purchase additional services. 

New Poster

Re: On Demand no longer supported on TiVo (after 6/25/19)

This is very bad news! I have been a Comcast and TIVO Customer for over 12 years and never have a problem now looks like Comcast is trying to be the heavy and not supporting the on-demand app for TiVo I wish they could come to terms because Comcast is getting too big and not giving us any alternatives other than buying their own equipment
Frequent Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)


@ComcastTeds wrote:

@Computowne wrote:
Will allow us to use HBO go now?

Will any other parts of my TiVo experience be affected by this change?
No, no other part of your TiVo experience with Xfinity will be affected. You can still watch and record live TV, and your recordings won’t be deleted.


Unfortunately, this does not answer the question. 

 

The question is whether Comcast will now allow access to the HBOGo App on TiVo. Currently, the TiVo app is not supported by Comcast and HBOGo cannot be activated using an Xfinity account.

Frequent Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)


@ComcastTeds wrote:

Are there other ways I can watch On Demand content?
Yes. If you have an Xfinity TV Box, you can still access your On Demand content, including any SVOD subscriptions. You can also access all of your On Demand content via the Xfinity Stream app and portal, which is available on Apple and Android devices, computers/laptops, Roku devices, Samsung Smart TVs and later this year on LG Smart TVs. 

How about allowing access to Airplay on iPads so that I can watch content from the Xfinity Stream app using my AppleTV? If I already own an AppleTV why would I want to get yet another device to watch the service that I pay for.

Official Employee

Re: On Demand no longer supported on TiVo (after 6/25/19)

@ComcastTeds wrote:
Are there other ways I can watch On Demand content?
Yes. If you have an Xfinity TV Box, you can still access your On Demand content, including any SVOD subscriptions. You can also access all of your On Demand content via the Xfinity Stream app and portal, which is available on Apple and Android devices, computers/laptops, Roku devices, Samsung Smart TVs and later this year on LG Smart TVs. 

How about allowing access to Airplay on iPads so that I can watch content from the Xfinity Stream app using my AppleTV? If I already own an AppleTV why would I want to get yet another device to watch the service that I pay for.

MrRuffles, great suggestion. However, we are unable to cast or stream content from the app to a larger device due to licensing agreements we have with the networks. 

 

As far as the HBO GO app on TiVO, there have been no announcements on this partnership at this time. 

 

Ken

 

 


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Frequent Visitor

Re: On Demand no longer supported on TiVo (after 6/25/19)

I have a 1 year old LG as well with no solution.  Xfinity Stream will not cast to an Apple TV from my IOS devices either.

Official Employee

Re: On Demand no longer supported on TiVo (after 6/25/19)


@MrRuffles wrote:

@ComcastTeds wrote:

@Computowne wrote:
Will allow us to use HBO go now?

Will any other parts of my TiVo experience be affected by this change?
No, no other part of your TiVo experience with Xfinity will be affected. You can still watch and record live TV, and your recordingswon’tt be deleted.


Unfortunately, this does not answer the question. 

 

The question is whether Comcast will now allow access to theHBOGoo App on TiVo. Currently, the TiVo app is not supported by Comcast andHBOGoo cannot be activated using an Xfinity account.


Nothing else is changing in regards to Comcast and TiVO except what has been noted in the original post.  Thanks for your patience. 


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Official Employee

Re: On Demand no longer supported on TiVo (after 6/25/19)

I have a 1 year old LG as well with no solution.  Xfinity Stream will not cast to an Apple TV from my IOS devices either.

​​​​​​

JohnGrins, the issue with casting is working as intended. We are not able to provide that feature due to agreements with the networks. 

 

What issue are you seeing with your LG device? 


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