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ESPN and ESPN2 no longer work

Contributor

ESPN and ESPN2 no longer work

All my channels work fine but today only ESPN and ESPN2 will no longer play or record.  I get a black screen and no audio .. don't see any errors or warnings.

I'm using a Silicon Dust HD HomeRun Prime with the rented 3 tuner cable card in an HTPC.   Device firmware is up to date etc.  and unit has been working fine for a few years.  We also have an Xfinity DVR and that does work okay.   The problem is with the HD channels of ESPN, and ESPN2 ... the SD channels play and record okay.

 

 

Expert

Re: ESPN and ESPN2 no longer work


@Rich_A wrote:

All my channels work fine but today only ESPN and ESPN2 will no longer play or record.  I get a black screen and no audio .. don't see any errors or warnings.

I'm using a Silicon Dust HD HomeRun Prime with the rented 3 tuner cable card in an HTPC.   Device firmware is up to date etc.  and unit has been working fine for a few years.  We also have an Xfinity DVR and that does work okay.   The problem is with the HD channels of ESPN, and ESPN2 ... the SD channels play and record okay.

 

 


I was seeing the same problem on these two stations here in Mpls./St. Paul metro for over a week. Only the lower SD channel worked.     I just checked a few minutes ago and the channels are finally back. Maybe they are doing some upgrading in your area.


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Contributor

Re: ESPN and ESPN2 no longer work

Thanks Body ... I've since escalated this to a Comcast support ticket.  Currently working with their highest tier of support and so far they are also stumped.  I'll continue with them via the support ticket.  Thanks for the info ... I've seen "that" problem in the past.  In my case it was affecting a bunch of the higher channels but not the lower ones.  I fixed it myself.  Turned out to be a weak and/or intermittant signal caused by a poor coaxial connection (outside my house in the connection from the street to my house).