Furious!!!!! I was lied to by agent! I was PROMISED I would not loose anymore Chanel's if I updated

If you had read my warning found posted at top section of this forum; you could have avoided this problem. The error in their coding of the billing system was never been solved. It's currently impossible for any employee to revert back to these "grandfathered" channels. Did you have these channels before the change? If not, the channels may not be availible in your service area.

Here is the link to my post with the warning:

https://forums.xfinity.com/t5/Channels-and-Programming/Looking-for-Channel-moves-Caution-for-Grandfathered/m-p/3290170#M109516

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@MNtundraRET wrote: If you had read my warning found posted at top section of this forum ...

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Halfway down page 5 of the "Channels and Programming" topic list (as of today) with the other topics from 12-14-2019 is hardly "at top section of this forum" (see https://forums.xfinity.com/t5/Channels-and-Programming/bd-p/CTV_Channel_Prog/page/5).

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@BruceW wrote:

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@MNtundraRET wrote: If you had read my warning found posted at top section of this forum ...

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Halfway down page 5 of the "Channels and Programming" topic list (as of today) with the other topics from 12-14-2019 is hardly "at top section of this forum" (see https://forums.xfinity.com/t5/Channels-and-Programming/bd-p/CTV_Channel_Prog/page/5).

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It is pinned at the top of the Forum for all users and has been.