Could you elaborate a bit further as to the meaning of does not work? Is it missing? Is it lagging? Does it cut? Only on some programs vs all? etc
Got it, in order to better triage this issue for you, could you provide some of the following details?
I access Peacock via the voice remote. Select Browse, then movies. No matter what movie I start, closed caption is not there. I also tried the series Yellowstone, and closed caption doesn't work there either. Closed caption does work on all my stations/networks, Tubi, etc.
There is a solution in another thread which seems to work for posters (I have not personally tried it).
Ok. I just tried it. I started Shrek and waited until the actual movie started. Then I pressed the down arrow to get the info stuff. Then I pressed the left-arrow twice to highlight the bubble. Then I pressed select and then the up arrow to English and then select. The subtitles came on.