6 Messages
XR-15 to control both TV and Vizio Sound bar
Recently upgraded my cable box and remote to a XR-15-UQ remote. Prior to the upgrade I could control both my TCL-Roku TV power and the sound volume on the Vizio sound bar (connected via optical audio). I'm not concerned about being able to turn the soundbar power on and off. I don't mind it staying on all the time.
I have searched in the forums and tried all the same fixes I could find. Seems the remote is ONLY able to control 1 of the 2 units.
If I follow the Xfinity set-up remote instructions process programming the remote for both the TV and the soundbar thru the Set-up menus thru the cable box, it'll program to the TV (and TV power is controlled) but then when I move to the next set of set up menus (program your remote to control and audio/video receiver?) it'll seem to reset the remote to ONLY control the soundbar and the TV power button no longer controls the TV.
Looking thru the forums, I saw a suggestion to run thru the Xfinity box set-up SOLELY for the TV and then exit the box set-up with the TV working, then separately reprogram the remote only (via the holding Xfinity & mute buttons together). I went thru that process but am getting the identical result. Seems the entire remote is fully reprogrammed to ONLY allow turning the sound bar on/off and volume. Power button no long controls the TV power.
Any other suggestions? The above are the only 2 solutions I've found in the forums but neither is seeming to work. Vizio sound bar code I found on-line was 32454.
when I attempt to contact Xfinity tech support on the phone they're clueless and just have me go thru the Xfinity cable box remote programming set-up. Same result every single time.
CCAntoine
Retired Employee
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1.4K Messages
1 year ago
Thank you so much for reaching out, user_mtnfz3. Have you already checked out this link https://www.xfinity.com/support/articles/programming-your-xfinity-remote for a step by step guide on how to re-pair your remote?
You can also try to power cycle your cable box. Then you’ll want to reset/clear your remote. If you have xr15 (no setup button in bottom left corner), hold down A and D till the light turns green then hit 981. The light will flash blue three times. Next, point at the cable box and then hold down “i” and “Xfinity” until three numbers appear. Enter the three numbers and follow the prompts and first program to your tv, then yes for audio device. If you don’t see Vizio in the list start to manually type Vizio and it may show up in the list. Finish with the code or codes there.
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wkay
New Poster
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2 Messages
1 year ago
I'm having the same problem as the original poster, however I have a Roku branded TV and Bose speakers. Using the Xfinity on screen menus, I program my XR-15 remote to work with my Roku TV and it is able to power on/off the tv and change inputs. When I program the remote to also use my Bose speakers, the remote can fully control the Bose speakers, however the power button on the remote only powers on/off the Bose speakers, not the TV as well. The "TV Input" button on the XR-15 is still able to change inputs on the TV, so it does still appear to be paired to the TV.
After programming the remote for the Roku TV, I've tried using the onscreen menus as well as the 5 digit programming codes to program the remote for the Bose speakers. In both cases, the Bose can be fully controlled, but the XR-15 is not able to turn off the Roku TV.
Is the XR-15 capable of controlling power for both a TV and speakers?
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TransAMrit
Visitor
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1 Message
1 year ago
Dealing with the same issue here. XR15-UQ remote, TCL tv, Vizio sound bar (32545 code). No matter the steps used (reset remote & use the on-screen remote setup, or enter the programming codes manually), the remote loses the ability to turn the TV on or off and only controls power for the sound bar.
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