Why has the amber LED on my X1 DVR been on recently while watching TV?

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@Mook2288 wrote:
On remote press xfinity button. Then go to the setting wheel. Device settings. Device lights (scroll down). Power light brightness. Move this from 3 back to 3 again. Press exit. Light is now gone.

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Yes. I do this at least once a day. Because it always comes back.

ordering a new DVR version 4 is handled on this forum post. go to best answer or last pages to read up on the procedure. https://forums.xfinity.com/t5/X1/Xfinity-4k-XG1v4-Cable-Box-Availability/td-p/2987898 

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@JodieNJ wrote:

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@Mook2288 wrote:
On remote press xfinity button. Then go to the setting wheel. Device settings. Device lights (scroll down). Power light brightness. Move this from 3 back to 3 again. Press exit. Light is now gone.

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Yes. I do this at least once a day. Because it always comes back.

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Yep, just came back for me.

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@Nostuff4me wrote:

The only consistent replication of a feature is if it continues to do the same thing, the same way, every time.

As noted by others, the way to get the data light to turn off is to go to the device lights and vary the brightness.

The way to get the data light back on is to power off the device then power it back on.

The way to turn off the data light is to go to the device lights and vary the brightness.

And so on, and so on, and so on ….

Next step:  Xfinity tells us why the data light being on when power is turned on after power has been turned off has become a feature that we should enjoy.

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Apologies . There is no cost to replace your box for another at any of our retail locations, or we can ship you a replacement box and waive the shipping charges, just let us know what you would like to do so we can make this right for you. Thanks for your patience.

@CCElla  rocks!!   Don't deal with anyone else at Comcast about this issue.  You'll get a headache.

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@JodieNJ wrote:
How exactly does one get one of these new boxes shipped to them? I want one. I have not heard from Comcast saying they will send one.

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Apologies for the delay. I have asked @CCElla to review and make the arrangements. Thanks for your patience.   

#winning.  

I now have a 4K cable box and 1 GB modem.  Apparently all my equipment is a generation behind.  No more amber light.  4K signal to match 4K TV.  Faster internet.   Life is good thanks to @CCElla!

@ComcastTeds  I sent Ella a pm over the weekend with my information.  I'm hoping it didn't get buried in her inbox. I probably should have waited, but I'd really like to get a 4k box.