Contributor
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80 Messages
Reminders not working
Program reminders not appearing on screen. The list does show up on guide but at time of program reminder does no appear
Every once & a while the reminder pops up on screen at time of show but its intermittent but most often not working anyone else reporting this issue?
bbbp
New Poster
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2 Messages
5 years ago
same
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bbbp
New Poster
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2 Messages
5 years ago
My program reminders haven't been working for 2 weeks, now. Doesn't matter what channel, program or time of day/night. Would really like this fixed.
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hifi459
Contributor
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80 Messages
5 years ago
It's in good hands now @ComcastTeds is on it & assures us the tech department is working on it. It might take a while so be patient
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AtlanticWC
Frequent Visitor
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12 Messages
5 years ago
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klk2
New Poster
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1 Message
5 years ago
I have reminders set (that are not working) for NCIS, McGyver, The Rookie, Vagrant Queen, Almost Paradise, and others. None of the reminders are popping up on any of our 4 tv's.
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Joedeca20
New Poster
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1 Message
5 years ago
I am on my third box in a little over a year, and the reminders work sporadically at best, although in the last couple weeks they hardly show up at all, and series reminders never show up. All three boxes have the same problems., all exchanging them did for me was cause me lose my recordings. These boxes are garbage, and it's more than just reminders not working.
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gdav
New Poster
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1 Message
5 years ago
My reminders aren't working on both TV, too. They stopped about a week or two ago. My release timestamp on both boxes is 03/06/20.
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Trigger7
Frequent Visitor
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11 Messages
5 years ago
Been having the same problem for a few weeks now.
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@klk2 Apologies and thanks for your patience. We have the right teams involved who are aware of this and who are working on this issue.
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@Joedeca20 Apologies and thanks for your patience. We have the right teams involved who are aware of this and who are working on this issue.
What other issues are you having with the boxes?
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@SeasonalUser Apologies and thanks for your patience. We have the right teams involved who are aware of and who are working on this issue.
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@gdav Apologies and thanks for your patience. We have the right teams involved who are aware of this and who are working on this issue.
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@bbbp Apologies and thanks for your patience. We have the right teams involved who are aware of and are working on this issue.
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Jedo1369
Regular Visitor
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4 Messages
5 years ago
Thank you! I wanted to pass along a couple other items on this that I noticed:
Again thank you for your help!
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@Trigger7 Apologies and thanks for your patience. We have the right teams involved who are aware of this and who are working on this issue.
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