Can we "block" identified SPAM email from coming to our email folders? If so, how do we do that?

In the process of installing the new Outlook (which I didn't really want to do, but it happened automatically while restarting my desktop) all my sent items disappeared. They are also gone from the webmail. I didn't ask for this, and I am hoping they can be restored.  I'm at less than 50% capa

Having issues with xfinity home page and email.  The address bar for my.xfinity.com home page is unsecure when initially loading. Refreshing the page changes the status to secure, but inevitably over time reverts back to an unsecured status.  Xfinity email does the opposite.  Email is secure upon in

I've had email alerts set up on my Bank of America credit card for years. Since February 9 these alerts are not always getting through to my comcast email and are being marked as undeliverable by BoA. I did not change anything on either the comcast or BoA end of things. It simply stopped working on

I've been getting the Xfinity password reset request page appox every 2 days after the password change. Everytime I call customer service and ask to please escalate this issue. As of today, this will be the sixth time that I reset my password. No one can tell me what is causing this. I have one othe

Why is there no option to "flag" a message for later followup?

When using Comcast webmail to send email, occasionally, a read receipt is requested even though the "Request read receipt" option is not selected in the compose window.   This started happening in the fall, and it appears to happen randomly.   Since the fall, there have been at least 3 posts in this

I'm having a problem sending emails containing links to Google Sites. I've tried to narrow down the problem in a number of ways. The problem occurs when I'm sending the email from a client app (not the xfinity web site) using a comcast.net account. I've seen it happen with both Apple Mail (on Mac an

How do you add an additional comcast email account?

Hacked this week through false Comcast flyer I stupidly responded to. Hackers removed all contacts in address book, and they are receiving requests for Amazon gift cards. Reported to police and FTC and tried to report to Comcast. Reset password and added second level of verification. Now Not receivi

I'm the IT guy for my office. My coworker is working from home and can't send any work emails or reply to received work emails.   This is the message he receives after attempting to send email: "The server response is: Access denied for 67.160.211.38" Link to Cisco Talos to confirm blackli

At 4:00 a.m. today, I read my emails. Then again at 7:30 I checked again and all emails are gone--folders, trash, inbox--everything. I did receive a message that the Comcast server failed. All I have now, are 10 emails I received since 7:30 a.m. What's happened with Comcast? I have a gmail account a

Issue is with Edge Version 129.0.2792.89. It works with Chrome. When logging into my account with Edge, clicking on the login box or typing a letter used to produce a dropdown menu with usernames. I somehow disabled this while trying to delete some of those entries and now have to type out the user

I'm no longer receiving emails from an account that I had been receiving from for quite some time. It is a non-profit I am on the executive board for and I need to receive these emails.  The last email I received was on September 19th, 2024.  Several have been sent to me since then and I

Is it possible to create a preview pane in Xfinity email as you can in Outlook?

My email has been working fine for quite a while (at least a year since the last problem).   Suddenly (sometime within the last week) my postfix demon can't connect.  I'm getting authentication failures.  It's as though my username changed for no reason.  I don't know which username or password comb

I would like to "blind" the individual addresses in a group email for privacy reasons. Can I do this with Comcast email, and if so, how do I do it?

I keep getting emails from mailer-daemon.comcast.net that is rejecting an address in a distribution list. Email comes 1-3 times daily.How do I stop it? Below is the body of the email (I changed the address to user):This is an automatically generated Delivery Status Notification.      Delivery to the

I am having the same issue that a lot of your customers have been having.   When I log onto my primary email account, the following error message appears in a pop-up: "Your mail account username@comcast.net was disabled due to invalid credentials. Please edit the account and enter correct credential

I'm having an issue with my comcast e-mail. When I first load the e-mail page the browser/address bar shows the lock to the left of the address indicating the site is secure.  Once I click on an e-mail however, it shows as being "not secure". This even happens with e-mails I get directly from X-fini