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eMTA Requirements for Your Xfinity Voice Service (Answered)
To use Xfinity Voice, you'll need a compatible embedded Multimedia Terminal Adapter (eMTA). How It Works You can rent an eMTA from us, depending on your area, you may have the option to install the eMTA yourself or to have us install it for you. An eMTA used with Xfinity Voice service can't be moved
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Phone
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Olympic & Paralympic Games Paris 2024
The fastest connection to Paris Remaining Trials Information: U.S. Olympic Trials – Swimming (June 15- 23) U.S. Olympic Trials – Diving (June 16-23) U.S. Olympic Trials – Track & Field (June 21-30) U.S. Paralympic Trials – Swimming (June 27-29) U.S. Olympic Trials – Gymnastics (June 27-30) U.S. Para
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Channels and Programming
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Change your voicemail PIN for Xfinity Voice (Answered)
Protect your security by updating your Xfinity Voice voicemail PIN, which serves as a password. You can change it by phone — anytime, day or night. Additionally, if you're ever locked out of your voicemail, you can also use these options to change your PIN and regain access. The PIN: Must be between
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Phone
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Am I eligible for Xfinity Mobile? (Answered)
If you have Xfinity Internet, you can bring your own compatible phone, smartwatch, or tablet to Xfinity Mobile. Based on a credit screening or your payment history as a customer, you may be able bring your own compatible devices to up to 10 total lines and purchase phones, tablets, and smartwatches
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Xfinity Mobile
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ANSWERED: Navigating Xfinity Stream app on your Roku
Learn how to use the Xfinity Stream app on Roku devices! Navigate the Xfinity Stream app on Roku Main Menu If you have completed activation, you'll see the Main Menu. (See our activation instructions for more information.) Search Search for a movie, TV show or channel collection (i.e., network). Bro
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TV
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Use the Repeat Dialing feature with Xfinity Voice (Answered)
One of the many features of your Xfinity Voice service is Repeat Dialing, which repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls. Note: Repeat Dialing is not available in all areas, and is not include
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Phone
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XRE-03134 - X1 error message (Answered)
This article provides instructions on resolving the "XRE-03134" error. Message When this error occurs, you will see the following message: “Sorry, we’re having some trouble. We’re working to fix this as quickly as possible. We may have to restart your TV Box to fully resolve the issue. XRE-03134” So
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TV
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Resume service to a suspended Xfinity Mobile line — FAQs (Answered)
Find answers to FAQs on resuming Xfinity Mobile service to a suspended line. FAQs How do I resume service on a line that was suspended due to a billing issue? If your Xfinity Mobile account was suspended due to an expired payment method or other billing issue, add a new card and pay off your outstan
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Xfinity Mobile
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Say Thanks
Our employees are dedicated to providing you with the best experience possible. If you’d like to share a compliment about an employee, product, or customer experience, we welcome you to do so here in this forum board. By posting your compliment here, we can ensure it gets passed along to the right t
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Xfinity Compliments
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Can I keep my current phone number with Xfinity Mobile or NOW Mobile? (Answered)
Transferring (porting) your number is easy and convenient. You can bring your current phone number with you or transfer it later. You can bring numbers from all carriers, so you can stay connected without any hassle. Note: Do not cancel your account before the transfer is finished or we may not be a
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Xfinity Mobile
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Where can I find my Xfinity Mobile account payments and bills? (Answered)
Xfinity Mobile devices and services are billed separately from any other Xfinity or Comcast services you may have. Information on your Xfinity Mobile lines of service may be provided on your Xfinity bill, but all charges, including any taxes and fees for your Xfinity Mobile service, will be reflecte
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Xfinity Mobile
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Xfinity Home app for Xfinity Home — Automation (Answered)
You can use the Xfinity Home app to stay connected and control your Xfinity Home - Automation system. While the look and feel of the app varies depending on whether you have an Apple or Android device, the functions and features are the same. Don't Have Xfinity Home — Automation? Learn about the Xfi
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Home Security & Control
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How do I file a claim through Xfinity Mobile Care (XMC)? (Answered)
If you’re enrolled in XMC, you have several ways to file a claim for damage, failure, loss, or theft. You can file online, by phone, through the Xfinity app, or the Xfinity Mobile Care by Assurant app. Each will connect you to Assurant, Xfinity Mobile's official mobile protection provider. For full
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Xfinity Mobile
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How am I charged for using a smartwatch with Xfinity Mobile? (Answered)
Learn how we bill for smartwatches on an Xfinity Mobile account. Is there a monthly charge for cellular smartwatch service on Xfinity Mobile? Yes. We charge a monthly $10 smartwatch fee, which allows you to connect your device to our network. How do I pay for data used by my smartwatch? Data used by
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Xfinity Mobile
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Does your Xfinity Voice Remote seem unresponsive?
Recent overnight maintenance on some Xfinity X1 TV Boxes, may be causing some customers to have a hard time using their Xfinity Voice Remote. To fix this issue, you may simply need to unpair your remote and then re-pair it with your TV Box. For steps to: Unpair your remote, see Turn off pairing on y
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X1
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How do I return or exchange my mobile device and accessories? (Answered)
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. For accessories, you have 30 days from your purchase date to start a return or exchange. Once we’re in the process of shipping your device or accessory order, it can't be canceled or mo
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Xfinity Mobile
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Free Streaming Channels with Xfinity
These new channels include NBC News NOW, Sky News, and 20+ Xumo-branded channels, offering customers a wide variety of news, movies and TV shows spanning genres such as comedy, crime TV, black cinema, lifestyle, reality TV, game shows, kids and more. Comcast plans to bring more free streaming channe
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Channels and Programming
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What features are included with my Xfinity Mobile service? (Answered)
When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers. Phone service features 5G data With Xfinity Mobile, connect to the fastest mobile service with 5G cellular and millions of WiFi
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Xfinity Mobile
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Prepare for your Xfinity Home installation (Answered)
Get ready for your Xfinity Home service visit with this checklist. You can also print out your checklist to give to the technician on the day of your installation. For an installation checklist for our other services, please see Prepare for a Service Visit.To learn more about your Xfinity Home secur
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Home Security & Control
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Getting started with the Xfinity Home touchscreen (icons) (Answered)
Learn how to manage your Xfinity Home system using the Xfinity Home touchscreen — the control center that offers simple touch navigation with an easy-to-use interface. Arm and disarm your system, view live video from your Cameras, change settings for devices, such as Lights and Thermostats, and much
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Home Security & Control
