We're committed to making the Xfinity Mobile experience accessible to everyone. Here are some of the accessibility features we offer. Xfinity Mobile doesn't offer Directory Assistance (411) or operator services. Screen-reader-friendly experience If you have an iPhone, Apple's VoiceOver tool provides

Learn about the Xfinity Mobile manual voicemail menu options you have on your device. Access voicemail There are three ways to access voicemail using your phone's dial pad: Press and hold 1.Dial *86.Dial your Xfinity Mobile phone number. Voicemail main menu KeypressDescription1Listen to messages2Sen

The Digital Millennium Copyright Act (DMCA) provides copyright owners with a process for notifying service providers that store or host customer content (like websites and hosting services) of alleged copyright infringements made by their users. In most cases, these service providers are required to

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. For accessories, you have 30 days from your purchase date to start a return or exchange. Once we’re in the process of shipping your device or accessory order, it can't be canceled or mo

Advanced Security on the go: Is available to xFi Complete customers through the Xfinity app.Provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-by-step instructions on how to enable this feature an

***UPDATE 07/18/2023*** We want to thank all community members who decided to participate in our “What if” sweepstakes. The entries were fantastic! All submissions were randomized to select winners. Below you will find those winners and our favorite submissions. First PlaceName: Devin - Entry: Email

This month marks a huge milestone in the history of the Xfinity Forum - our 20th anniversary as an active support community! It all began way back on June 26th 2003, and over the last 2 decades, we have seen tremendous growth, a wealth of information shared throughout the community, and lots of chan

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an updated Official Employ

Today we are excited to start “Expert Week” - our weeklong celebration of those unsung heroes of the Xfinity Forum, our Experts. We'll spend this week sharing who they are, highlighting their accomplishments, and giving you information on how you can join the team. Who are our Xfinity Experts? Our X

Our Xfinity Forum Knowledge Base is a collection of vetted information sourced from conversations that started right here in the Xfinity Forum. Knowledge Base articles include information shared by our customers and Experts, as well as, Comcast-approved information. We would like to spend day 4 of o

Our Experts provide a wealth of value and expertise to the Xfinity Forum. They come from a variety of diverse backgrounds and encompass all types of individuals. This means anyone can become an Expert and we are always looking to grow the team. To start the journey of becoming an Xfinity Expert, sim

Learn how to unlock your Xfinity Mobile phone so it can be used with another wireless carrier. Most of the time, your phone unlocks automatically within 48 hours of being paid off. Here are other unlock rules: Your phone must be activated for at least 60 days.The phone must be paid in full.Your Xfin

If an agent troubleshooting your door/window sensor, motion sensor, or wireless keypad determines that it needs to be replaced, you'll be sent a kit that will allow you to replace the device yourself. Use these instructions to delete an existing device from your Xfinity Home Pro Protection or Xfinit

Identify and stop unwanted calls with Spam Blocker so you only talk to the people that matter. Control is in your hands as you choose which types of call you want to block and which to send to voicemail, helping put an end to the nuisance calls in your life. Details Stop unwanted calls — Spam Blocke

Xfinity Mobile device orders, like phones, tablets, and smartwatches, include free, two-business day shipping to your Xfinity Internet service address. If you are bringing your own device to Xfinity Mobile and need a physical SIM card, you should expect delivery within five business days. If your de

Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub making it eas

Xfinity Mobile eligibility To upgrade your service from NOW Mobile to Xfinity Mobile, you must meet the following eligibility requirements: You must live within the Comcast footprint (please note that once you purchase Xfinity Mobile, your Xfinity Mobile service will works outside of the Comcast foo

Xfinity Mobile device credits lower your monthly device payments. Here's everything you need to know to save on your next device. Which devices qualify for device credits? Devices become eligible for promotions at different times. When you're ready to buy a new device, you can see which devices qual

If you have Xfinity Internet, you can bring your own compatible phone, smartwatch, or tablet to Xfinity Mobile. Based on a credit screening or your payment history as a customer, you may be able bring your own compatible devices to up to 10 total lines and purchase phones, tablets, and smartwatches

Get ultra-fast WiFi speeds at home and on the go. Xfinity Mobile is exclusively for Xfinity Internet customers. Here’s more of what you'll enjoy: Up to 10 lines available on your Xfinity Mobile account, plus unlimited talk and text, with no phone line access fees.Get ultra-fast WiFi speeds at home a