You may notice that as of today, Thursday, March 21, 2024, we refreshed the overall look and feel of the Xfinity Forum. This refresh will not impact the content on the site or how the forum functions. This update just provides a new visual update to better reflect our Xfinity brand. BEFORE: AFTER: P

Beginning August 10, 2021 and continuing through August 16, 2021, we are offering customers free access to the full On Demand libraries of Nickelodeon, Nick, Jr, Nick en Espanol, Disney Channel, Disney Jr., Disney XD, PBS Kids, Universal Kids, WildBrain, Hopster, Curious World, The Reading Corner, P

***Updated 5/31/2026*** Xfinity Mobile eligibility To upgrade your service from NOW Mobile to Xfinity Mobile, you must meet the following eligibility requirements: You must live within the Comcast footprint (please note that once you purchase Xfinity Mobile, your Xfinity Mobile service will work out

Protect your security by updating your Xfinity Voice voicemail PIN, which serves as a password. You can change it by phone — anytime, day or night. Additionally, if you're ever locked out of your voicemail, you can also use these options to change your PIN and regain access. The PIN: Must be between

***Updated 6/23/2026*** If you have a past due balance, a repayment plan can help. It lets you pay what you owe in smaller payments over time instead of all at once. A repayment plan can make your bill easier to manage and help you keep your Xfinity Mobile service active. Things to know You can spli

***Updated 6/2/2026*** Xfinity is committed to an accessible experience. Here are some features available with Xfinity Mobile. Xfinity Mobile doesn't offer Directory Assistance (411) or operator services. Screen readers To get audio descriptions on your Xfinity Mobile phone, go to Settings. Then, ta

Xfinity Home wants you to be prepared for your installation appointment. The Xfinity account holder or another responsible adult who is 18 years of age or older is required to be home during the appointment to make decisions about your security system and to sign the Residential Alarm Installation a

Get ready for your Xfinity Home service visit with this checklist. You can also print out your checklist to give to the technician on the day of your installation. For an installation checklist for our other services, please see Prepare for a Service Visit.To learn more about your Xfinity Home secur

***Updated 6/1/2026*** Xfinity Mobile is available at Xfinity Retail Stores nationwide. Come into any Xfinity Retail Store that offers Xfinity Mobile and you'll be able to sign up. Some Xfinity Retail Stores accept appointments for new Xfinity Mobile customers. Contact your local store to see if you

Learn what to do when you have a problem with your rules in the Xfinity Home app. What you'll need Xfinity HomeAccess to the Xfinity Home app What do you need help with? I can't create rulesSome of my sensors are missingSome of my cameras are missingMy rule isn't workingI'm not receiving push notifi

***Updated 5/28/2026*** Websites may use location data (or “geolocation”) to display news, weather, videos, or other content that is only relevant to your region. However, sometimes this location data is configured incorrectly, and will show information for somewhere else. Geolocation service is not

***Updated 6/1/2026*** If you have Xfinity Internet, you can bring your own compatible phone, smartwatch, or tablet to Xfinity Mobile. Based on a credit screening or your payment history as a customer, you may be able bring your own compatible devices to up to 10 total lines and purchase phones, tab

Your Xfinity Home system lets you know if there's a problem with a device connected to your alarm system. You’ll receive Xfinity Home alerts notifying you when a device or connection needs attention. Learn more about managing alert messages and potential resolutions below. Is your Xfinity Home syste

Recent overnight maintenance on some Xfinity X1 TV Boxes, may be causing some customers to have a hard time using their Xfinity Voice Remote. To fix this issue, you may simply need to unpair your remote and then re-pair it with your TV Box. For steps to: Unpair your remote, see Turn off pairing on y

***5/28/2026*** To enjoy the best Xfinity internet experience, your devices need to meet certain system requirements. If your device meets these but your internet still feels slow, see the tips below. Note: There are a number of external factors that may limit your speed; as a result, actual speeds

The biggest week in entertainment is here for free during the 10th anniversary of Watchathon Week presented by Xfinity Rewards! It’s the perfect time to start watching all the hit shows and movies you’ve been wanting to see. Watch for free now, May 3rd through May 9th. Hit shows and movies from Netf

***Updated 6/23/2026*** Find answers to FAQs on resuming Xfinity Mobile service to a suspended line. FAQs How do I resume service on a line that was suspended due to a billing issue? If your Xfinity Mobile account was suspended due to an expired payment method or other billing issue, add a new card

We signed a new agreement to carry NFL Network programming, including NFL RedZone. At this time, content has been restored, including any related Xfinity Stream and On Demand content. You should be able to access this programming as usual. Thank you for your understanding while negotiations continue

***Updated 6/1/2026*** Learn about the Xfinity Mobile manual voicemail menu options for your device. Access voicemail There are three ways to access voicemail using your phone's dial pad: Press and hold 1.Dial *86.Dial your phone number. Voicemail main menu KeypressDescription1Listen to messages.2Se

Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub making it eas