For the upcoming NFL season, Amazon Prime Video is the exclusive home of Thursday Night Football. Thursday night NFL games are available at no additional cost to Prime members and include pre- and post-game shows. In-market games will be available on local channels. Out-of-market games are exclusive

SCAM call from [Edited: "Personal Information"] (Anna, Texas): Pretends to be Xfinity offering a 50% discount of my 'qualified' account. NoMoRobo identifies the number as a severe threat. (The call back # which I did NOT use was [Edited: "Personal Information"] in the robotic message... How did

I am a Comcast gigabit subscriber. I logged in with my Comcast credentials. I have been trying to get to private messaging since @XfinityJennifer and others recommend that to submit gigabit pro account check requests, but my account doesn't have the private message icon in the top right corner. Any

As I've seen in a lot of other threadsI placed a new order two days ago, and verified my email and phone number. No confirmation email of the order though, and now I'm stuck with the error message saying the page didn't load correctly. I've tried clearing my caches and trying other browsers, but to

I cancelled my internet service, effective august 6th, and still received a bill for the statement period of august 12 - september 11. I tried resolving this through the built-in chat and was provided a work order confirmation number. I have not heard any updates regarding this and the bill is still

Ok, this appears to be happening AGAIN! Not 100% sure its now my work VPN but the symptoms are very similar to my last reported issue (see below). Download: Fine File Upload: Fine UDP/Streaming/Voice/Gaming Upload: Total traffic stoppage once every 10 min for about 6 seconds. Work Fr

Major disaster here & being charged for iFx. Everything is gone……tv, pc, printer & entire contents of my home.

A technician came to our apartment yesterday and said that it did not have Xfinity, so we would like to cancel our service and possibly get back our one time payment of $25 since no setup was done. Please help us with this as soon as you can, thank you.

If the reason that I stopped receiving email is because my inbox was too full, how will it take after cleaning the inbox out for me to start getting emails again? Do I have to reset something?

I have no scheduled recordings and we have a lot of shows scheduled to record and only have 60% full.

Here is a sample image that I'm trying to include in my questions. There is nothing sensitive in it but my questions have a triangle image instead of my original photo show up. Why is this?I added this by clicking on the camera icon in the menu, browsing to the image, selecting it, waiting for the u

Just got a 4K UHD TV how do I get a box that will support the 4K I currently have the Xg1v3. My local Xfinity store does not have them I am looking to get the xg1 V4

The past month I have been having issues that have required me to power cycle my modem at least once a day, but it's gotten to the point where that's not helping and I lose connection several times a day Downstream Bonded Channels Channel ID Lock Status

I just discovered the Steam App and realized it could take the place of 2 of the wireless STBs I’ve been using. I have struggled with the STBs getting the XRE-10007 every day on the first launch. I even got an Xfinity X1 gateway but since I am using it in bridge mode the issue still persists.

Does the chosen internet uploads and downloads speeds affects the data block usages’ Total Monthly Usage until Total Monthly Overage? Or it depends if it’s mentioned or described from this company’s current service’s contracts and deals descriptions? [Image Removed: "Personal Information"]

I switched my internet, cable, and cellular service to Xfinity/Comcast at the end of last year and I was told I would be receiving a $300 rebate after 3 months of service. However after not receiving it, I called and they didn't even have a record of it on my account so they started a ticket and tol