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XRE-03134 - X1 error message (Answered)
This article provides instructions on resolving the "XRE-03134" error. Message When this error occurs, you will see the following message: “Sorry, we’re having some trouble. We’re working to fix this as quickly as possible. We may have to restart your TV Box to fully resolve the issue. XRE-03134” So
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TV
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Use the Repeat Dialing feature with Xfinity Voice (Answered)
One of the many features of your Xfinity Voice service is Repeat Dialing, which repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls. Note: Repeat Dialing is not available in all areas, and is not include
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Phone
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ANSWERED: Navigating Xfinity Stream app on your Roku
Learn how to use the Xfinity Stream app on Roku devices! Navigate the Xfinity Stream app on Roku Main Menu If you have completed activation, you'll see the Main Menu. (See our activation instructions for more information.) Search Search for a movie, TV show or channel collection (i.e., network). Bro
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TV
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Change your voicemail PIN for Xfinity Voice (Answered)
Protect your security by updating your Xfinity Voice voicemail PIN, which serves as a password. You can change it by phone — anytime, day or night. Additionally, if you're ever locked out of your voicemail, you can also use these options to change your PIN and regain access. The PIN: Must be between
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Phone
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How do Xfinity Mobile device payment plans (DPPs) work? (Answered)
With our DPPs, you may be eligible to pay for the cost of an Xfinity Mobile phone, tablet, or smartwatch over 36 months. You may be able to finance the total cost of the device(s) you’re purchasing, or a part of the total cost, based on a credit check (see the next section for more information). The
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Xfinity Mobile
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2022 Olympic Winter Games
Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub making it eas
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Channels and Programming
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Xfinity Free TV Week 2021
Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week. During Free TV Week, content from premium networks such as HBO Max, STARZ, and EPIX as well
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Channels and Programming
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Xfinity Home alerts (Answered)
Your Xfinity Home system lets you know if there's a problem with a device connected to your alarm system. You’ll receive Xfinity Home alerts notifying you when a device or connection needs attention. Learn more about managing alert messages and potential resolutions below. Is your Xfinity Home syste
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Home Security & Control
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How do I return or exchange my mobile device and accessories? (Answered)
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. For accessories, you have 30 days from your purchase date to start a return or exchange. Once we’re in the process of shipping your device or accessory order, it can't be canceled or mo
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Xfinity Mobile
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Use an Xfinity Home Kit to replace a device (Answered)
If an agent troubleshooting your door/window sensor, motion sensor, or wireless keypad determines that it needs to be replaced, you'll be sent a kit that will allow you to replace the device yourself. Use these instructions to delete an existing device from your Xfinity Home Pro Protection or Xfinit
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Home Security & Control
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How do I add a line to my Xfinity Mobile account? (Answered)
There's never been a better time to add a line to your Xfinity Mobile account. Learn how to use the Xfinity app or website to add a line to your account below. Adding a line with the Xfinity app To add a line to your account: Sign in using the Primary user's Xfinity ID and password.Tap the Services
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Xfinity Mobile
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Watchathon 2022
The biggest week in entertainment is here for free during the 10th anniversary of Watchathon Week presented by Xfinity Rewards! It’s the perfect time to start watching all the hit shows and movies you’ve been wanting to see. Watch for free now, May 3rd through May 9th. Hit shows and movies from Netf
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Channels and Programming
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Pair and get to know the XRA Large Button Voice Remote
The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have difficult
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Non-X1 Service
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How do I use call forwarding with Xfinity Mobile? (Answered)
With call forwarding, you can direct your mobile calls to another phone number, like your home or office number. It's included with the Xfinity Mobile plan, whether you have Unlimited or By the Gig data, at no additional cost. Turn on call forwarding There are two styles of call forwarding. You can
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Xfinity Mobile
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Correcting location data on Xfinity Internet (Answered)
Websites may use location data (or “geolocation”) to display news, weather, videos, or other content that is only relevant to your region. However, sometimes this location data is configured incorrectly, and will show information for somewhere else. Geolocation service is not provided, overseen, or
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Internet
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How do I activate my mobile phone or tablet with Xfinity Mobile and NOW Mobile? (Answered)
Whether you're bringing your own device or adding a brand new one, we made the activation process simple — and you can do it all on your device in the Xfinity app. Activation times vary but the process usually takes about 10 minutes. You can either use an existing phone or tablet that has the Xfinit
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Xfinity Mobile
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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?
Don't miss the game: Catch your favorite sports teams with Xfinity! The ESPN app on Xfinity X1 TV Boxes and Xumo Stream Box from Xfinity offers live and On Demand content from ESPN, ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels. You can also subscribe separately to ESPN+
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TV
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Using Xfinity Call Guard (Answered)
Xfinity Call Guard is available for no cost to Xfinity Mobile customers enrolled in the Premium Unlimited data plan. It identifies incoming callers as valid or as potential spammers, scammers, telemarketers, or robocalls. Note: Ensure you're using the latest version of the app for the best experienc
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Xfinity Mobile
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How do I view my Xfinity Mobile call and text message history? (Answered)
You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on your account. Call and t
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Xfinity Mobile
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Pay off your Xfinity Mobile past-due balance with a repayment plan (Answered)
Paying off a past-due balance doesn’t have to be overwhelming. We offer repayment plans, so you can pay off the balance in monthly installments while keeping your Xfinity Mobile service active. Contact us to set up a plan Chat with Xfinity Assistant or call 1-888-936-4968. If you are eligible, a spe
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Xfinity Mobile
