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What WiFi speeds to expect with your Xfinity Internet service (Answered)
***Updated 5/28/2026*** Your Xfinity Internet service plan is "sized" to support all of your connected devices at the same time. It's often faster than a single device can handle, especially over a WiFi connection. While newer devices should be able to handle greater speeds over WiFi, older devices
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Internet
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Xfinity Internet minimum system recommendations (Answered)
***5/28/2026*** To enjoy the best Xfinity internet experience, your devices need to meet certain system requirements. If your device meets these but your internet still feels slow, see the tips below. Note: There are a number of external factors that may limit your speed; as a result, actual speeds
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Internet
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Use the Call Trace feature with Xfinity Voice (Answered)
Our Xfinity Voice security feature, Call Trace, protects you against harassment from another caller, by tracing their number. This information will be available only to law enforcement officials with either a valid subpoena or another valid legal authorization. Learn how to set up Call Trace and pro
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Phone
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Change your voicemail PIN for Xfinity Voice (Answered)
Protect your security by updating your Xfinity Voice voicemail PIN, which serves as a password. You can change it by phone — anytime, day or night. Additionally, if you're ever locked out of your voicemail, you can also use these options to change your PIN and regain access. The PIN: Must be between
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Phone
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FAQs about Xfinity Mobile device credits (Answered)
***Updated 6/1/2026*** Xfinity Mobile device credits lower your monthly device payments. Here's everything you need to know to save on your next device. Which devices qualify for device credits? Devices become eligible for promotions at different times. When you're ready to buy a new device, you can
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Xfinity Mobile
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What accessibility features does Xfinity Mobile offer? (Answered)
***Updated 6/2/2026*** Xfinity is committed to an accessible experience. Here are some features available with Xfinity Mobile. Xfinity Mobile doesn't offer Directory Assistance (411) or operator services. Screen readers To get audio descriptions on your Xfinity Mobile phone, go to Settings. Then, ta
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Xfinity Mobile
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Xfinity Sports & News TV Now Available
Introducing Sports & News TV: Your Ultimate Source for Sports, News, and More Starting January 22, 2025, Xfinity is launching a brand-new video tier—Sports & News TV—designed to bring you live local channels, popular broadcast networks, top sports programming, and exclusive news coverage. Available
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Channels and Programming
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How to test Xfinity Home sensors (Answered)
***Updated 8/25/2026*** It's important to regularly test on your Xfinity Home sensors to get the best performance from your system. What you'll need: Xfinity Home Pro Protection or Self Protection Access to your Xfinity Home touchscreen or the Xfinity Home app if you subscribe to Pro ProtectionAcces
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Home Security & Control
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Why Xfinity Mobile? (Answered)
***Updated 5/31/2026*** Xfinity Mobile is exclusively for Xfinity Internet customers. Here’s what you'll enjoy Intelligent WiFi Intelligent WiFi where it counts and 5G everywhere else. Get ultra-fast WiFi speeds at home and on the go with WiFi PowerBoost.Only available with Xfinity Mobile. Coverage
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Xfinity Mobile
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Xfinity Home contract signature policy (Answered)
***Updated 8/25/2026*** Xfinity Home wants you to be prepared for your installation appointment. The account holder or another responsible adult who is 18 years of age or older must be home during the appointment. They will make choices about your security system and sign the Residential Alarm Insta
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Home Security & Control
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Expert Week – Who are our Xfinity Forum Experts?
Today we are excited to start “Expert Week” - our weeklong celebration of those unsung heroes of the Xfinity Forum, our Experts. We'll spend this week sharing who they are, highlighting their accomplishments, and giving you information on how you can join the team. Who are our Xfinity Experts? Our X
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Announcements
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New Xfinity Forum Official Employee Indicators
We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an updated Official Employ
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Announcements
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Watchathon 2022
The biggest week in entertainment is here for free during the 10th anniversary of Watchathon Week presented by Xfinity Rewards! It’s the perfect time to start watching all the hit shows and movies you’ve been wanting to see. Watch for free now, May 3rd through May 9th. Hit shows and movies from Netf
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Channels and Programming
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Xfinity Free TV Week 2021
Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week. During Free TV Week, content from premium networks such as HBO Max, STARZ, and EPIX as well
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Channels and Programming
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Gotham Sports app now accessible to YES Network customers
The Gotham Sports app is now available to Xfinity customers who receive YES Network as part of their Xfinity TV service. Customers can authenticate on the app using their Xfinity credentials to access all YES Network programming, including live New York Yankees and Brooklyn Nets games. For more deta
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Channels and Programming
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Use the Repeat Dialing feature with Xfinity Voice (Answered)
One of the many features of your Xfinity Voice service is Repeat Dialing, which repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls. Note: Repeat Dialing is not available in all areas, and is not include
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Phone
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ANSWERED: How to Report a Website Blocked by Xfinity xFi Advanced Security
***Updated 5/5/2026*** Xfinity Advanced Security blocks websites deemed as unsafe. These sites may have malware, spyware, ransomware, or viruses that can harm devices or put personal information at risk. Report a website blocked by Advanced Security If a website seems blocked by mistake, submit a re
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Internet
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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?
***Updated 7/13/2026*** Don't miss the game: Catch your favorite sports teams with Xfinity! The ESPN app on Xfinity X1 TV Boxes and Xumo Stream Box from Xfinity offers ESPN original content and shows, along with live and On Demand content from: ESPNESPN2ESPNUESPNEWSESPN DeportesSEC NetworkACC Networ
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TV
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FIFA World Cup 2026™ on Xfinity overview
The world of soccer, all in one place. The FIFA World Cup 2026™ will be jointly hosted by the United States, Canada, and Mexico on the following dates: June 11, 2026–June 27, 2026: Group StagesJune 28, 2026–July 9, 2026: Knockout RoundsJuly 9, 2026–July 11, 2026: QuarterfinalsJuly 14, 2026–July 15,
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Channels and Programming
