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Use real-time text (RTT) on Xfinity Mobile (Answered)

With standard text messaging, you have to type out your whole message, hit send, then wait for a reply. But with RTT, your text is transmitted as soon as you type it. No more waiting for a response! About RTT RTT makes it easier to text like you talk. It's an important alternative to voice communica

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Free Preview of MLS Season Pass from February 22 – March 2 on X1 and the Xfinity Stream App

You’ve Never Seen MLS Like This On January 29th, Comcast and Apple unveiled a new integrated viewing experience for MLS Season Pass just in time for the start of the 2025 season. Full Press Release New for the 2025 season, MLS Season Pass will be available directly to Xfinity customers on X1 and the

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Home alarm systems and Xfinity Voice (Answered)

This article outlines how to set up your home alarm system and phone. Check compatibility Most home alarm systems are supported by Xfinity Voice service, but we recommend that you consult your home alarm company before having Xfinity Voice installed. Because we use our own managed network, and not t

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ANSWERED: How to restart your Xfinity Gateway

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

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What are SIMs, and how do they work? (Answered)

SIMs are one of the most important parts of your phone. They let it “talk” to the Xfinity Mobile network making it possible for your phone to make calls, send texts, and connect to data. There are two main types of SIMs: nanoSIM (physical SIM) and eSIM (electronic SIM). Some phones only work with on

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Delete rules in the Xfinity Home app (Answered)

Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home app Delete a rule Careful

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Xfinity Voice Technology Upgrade (Answered)

In April 2020, we began upgrading the Internet Protocol Multimedia Subsystem (IMS) infrastructure for our Xfinity Voice technology to improve network redundancy for our residential Voice customers. As a result, you may experience minor changes to your Voice service starting in May 2020.The following

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How to Watch March Madness® From the First Four® to the Final Four®

Entertainment The 2026 NCAA® March Madness® tournament is here and Xfinity has your ticket to watch all the action of the NCAA men’s and women’s championships. With Xfinity TV, you can watch every game and access exclusive features and content that enhance your viewing experience and ensure you won’

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Pair a thermostat with Xfinity Home (Answered)

Learn how to use your Xfinity Home touchscreen to pair a thermostat with your Xfinity Home system. What you'll need Xfinity HomeThe thermostat you want to add to your systemAccess to your touchscreenYour Master Keypad Code Difficulty Easy Pair a thermostat You can pair your thermostat before or afte

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Introducing NOW TV

Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Discovery, plus 20+ integrated FAST channels from NBC, Sky and Xumo Play, and a subscription to Peacock Premium at no additional cost. Watch NOW TV at

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Xfinity WiFi Home Hotspot FAQs (Answered)

Have questions about Xfinity WiFi Home Hotspots? No problem. You can read some of the most common customer questions below. This article focuses on the Xfinity Home hotspot service available free of charge on your Xfinity Gateway. Note: For information on accessing our public Xfinity WiFi hotspot ne

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Xfinity Speed Test — FAQs (Answered)

The Xfinity Speed Test, also known as the Speed to Device Test, is a web-based speed test used to measure your real-time network connection. The test measures the download speed, upload speed, latency and activities that can be supported by the connection to your device. FAQs Where can I find the Xf

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Gigabit x10 system requirements for Xfinity Internet (Answered)

To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, please see our system rec

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Remove a lock from Xfinity Home (Answered)

Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system. What you'll need Xfinity HomeAccess to your touchscreenYour Master Keypad Code Difficulty Easy Removing a lock On your Home screen:Swipe up to open the dashboard (if applicable), tap the gear icon, then ta

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Pair and install Xfinity Home motion sensors — Smart Home (Answered)

Set up sensors to keep an eye on home, wherever you are. This article provides step-by-step instructions to pair, install, and test Xfinity Home motion sensors. The setup typically takes a few minutes per sensor. Get a pro to do it! If you subscribe to Xfinity Smart Home, you can reach out to HelloT

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How do I reset my voicemail PIN for Xfinity Mobile? (Answered)

If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails. If you don't know your

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Xfinity Launches New National Video Plans with Simple, All-In Pricing

One Simple Price for the Best Value in Entertainment We are excited to unveil our all-new lineup of national video plans from Xfinity, designed to deliver simplicity, transparency, and unbeatable value. With straightforward pricing, premium X1 features included, expanded DVR storage, and new ways to

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Xfinity Forum Badges

The Xfinity Forum has some features that make participating in the forum that much more fun. One of these features is our badges. Badges provide our users acknowledgement for the positive actions they perform in the Xfinity Forum. Below are the different badges that are currently earnable and the ac

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Are my account credentials the same for Xfinity Mobile and Xfinity Internet? (Answered)

Yes. We keep things simple by having your Xfinity Mobile username and password match your Xfinity Internet account. No more trying to remember multiple passwords! Change one, change all If you ever change your username or password, the change will be applied wherever you access Xfinity services. If

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