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ANSWERED: How to view and change your Xfinity Wifi network name and password?
Question How do I find my WiFi network and password? Answer Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that:
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Internet
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ANSWERED: How to Manage (Enable/Disable) Your Xfinity WiFi Hotspot
Your Xfinity Wireless Gateway broadcasts an additional “xfinitywifi” network signal, creating an extension of the Xfinity WiFi network right in your home. We designed this feature for you and this service is completely separate from your secure, private home WiFi network and allows gu
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Internet
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ANSWERED: How to install Xfinity Stream App on Smart TVs
Question Can the Xfinity Stream App be installed on a Smart TV? Answer Learn how to activate the Xfinity Stream apps on LG, Samsung and Xumo Smart TVs.Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on your Smart TV. For infor
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Mobile Apps
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ANSWERED: How to access the Xfinity app
Using the Xfinity app You can download the latest version from Apple App Store or Google Play. Eligibility The Xfinity app is available for all Xfinity Voice, TV, Mobile, and Internet customers (not including Xfinity Prepaid Internet service). Depending on the line of service, gateway model
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Mobile Apps
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ANSWERED: How to improve your Xfinity Wifi
Many factors can impact WiFi connectivity in your home. For improved WiFi performance, try the following strategies. Run a Full Network Test If you have an xFi Gateway, you can use the Xfinity app to run a full network test to detect and troubleshoot connectivity issues. The full network test ch
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Internet
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ANSWERED: How to change the Daily Update Time on your Xfinity X1 box
Question I am not happy about the daily update time for my X1 box; how can I change it? Answer If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as D
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TV
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ANSWERED: How to Set Up Your Comcast Email Address with an Email Program
Ready to get started using your Comcast.net email? No problem. Our Xfinity Email website comes set up and ready for you to use. But if you prefer using an email program instead, these settings will have you up and running in no time! Please note: Using third-party email programs to access your Com
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Internet
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ANSWERED: How to stop unwanted calls to your Xfinity Home Phone
Xfinity Voice Spam Blocker controls and settings Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Control is put into your hands as you choose which types of calls you want to block and which to send to voicemail, helping put an end to the nuis
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Phone
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ANSWERED: Port Forwarding Primer
***Created by our Community Users*** We see many questions in the forums regarding port forwarding, so I have put together a primer to try to help those who are new to the concept. WARNING: Port Forwarding exposes devices on your LAN to the Internet. If you DO NOT N
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Internet
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ANSWERED: What is the Xfinity Regional Sports Fee?
Regional Sports Network Fee The Regional Sports Network Fee is an itemized charge that you'll see on your bill. This charge is not a government-mandated fee and will increase from time to time. It's based on our costs of providing the regional sports networks that we carry on our cable systems in e
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My Account
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ANSWERED: How to Download Your Xfinity Home National Alarm Certificate?
The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or print a copy anytime. What You'll Need Xfinity Home Access
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Home Security & Control
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ANSWERED: What is Xfinty Flex and how does it work?
To get Xfinity Flex, go to xfinity.com/flex and select contact us. Search less and watch more with a better way to stream — Xfinity Flex. A voice
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TV
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ANSWERED: How to simplify your Xfinity WiFi
Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual-band," meaning that they broadcast two separate radio ban
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Internet
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ANSWERED: How to lower your Comcast bill?
Question Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers. Answer ***Created by our Community Users*** Regarding promotional discounted offers, Comcast offe
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My Account
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ANSWERED: How to Pay Your Bill Using Apple Pay?
How to Pay Your Bill Using Apple Pay You can now pay your bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add a credit or debit card to your Apple Wallet.To learn about device compatibility and how to set up and use Apple Pay, v
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My Account
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ANSWERED: Xfinity Blocked Internet Ports List and How to Block Ports
Find out which ports are blocked by Xfinity and Comcast services, and why. Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to cause vulnerability to
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Internet
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ANSWERED: How to clear your Internet browser history?
Question: How to clear your Internet browser history? Solution: ***Created by our Community Experts*** Firefox: Click ‘History’ from browser menu Click ‘Clear Recent Histor
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Internet
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ANSWERED: Got an Xfinity orange cable in your yard?
***Created by our Community Experts*** Don't panic! A crazed Comcast technician hasn't lost his/her marbles. The line is known as a drop. Temporary drops are typically orange. Techs will sometime run temporary drops so c
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My Account
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ANSWERED: How to set up Port Forwarding on your Xfinity Gateway
This article explains how to set up port forwarding for your home network. You also have the option to enable port triggering on your home network. We offer two ways to set up port forwarding if you rent an Xfinity Gateway: xFi Users (xFi Gateway): Set Up Port Forwarding Using the Xfinity
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Internet
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ANSWERED: Can I buy my own DVR or cable box?
Question Can I buy my own DVR or cable box? Answer Off-Market TV Boxes Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consum
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TV