***Updated 6/2/2026*** For your protection, you may need to give some more information when you place an Xfinity Mobile order. Verify your order You can verify by: Phone.Text message or email.You'll need to upload a photo of your ID. By phone If the Xfinity Order Verification team calls you, verify

One Simple Price for the Best Value in Entertainment We are excited to unveil our all-new lineup of national video plans from Xfinity, designed to deliver simplicity, transparency, and unbeatable value. With straightforward pricing, premium X1 features included, expanded DVR storage, and new ways to

This article outlines how to set up your home alarm system and phone. Check compatibility Most home alarm systems are supported by Xfinity Voice service, but we recommend that you consult your home alarm company before having Xfinity Voice installed. Because we use our own managed network, and not t

***Updated 5/28/2026*** The chart below provides information about the energy efficiency of Small Network Equipment (SNE) models, such as internet modems and routers, that have been purchased or sold through to customers by Comcast since January 1, 2015 for use with its residential broadband interne

Learn what to do when you have a problem with a Light Switch or Wireless Light Bulb in your Xfinity Home system. What you'll need Xfinity HomeAccess to the light you're having trouble with I can't control my LIFX, Lutron Caseta, or Philips Hue lights from the Xfinity Home app Before you begin: Have

If you want to hide your in-home, private WiFi network from broadcasting its network name (SSID) or if you want to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting using the Xfinity app. Hide your in-home WiFi network in the Xfinit

***Updated 6/15/2026*** When you buy a new device from Xfinity Mobile, you can decide what to do with your old one. If your old device qualifies, you have two choices: Trade it in for a one-time credit on your bill.Get monthly credits for the term of your device payment plan (DPP) with a special off

***Updated 6/1/2026*** Yes. We keep things simple by having your Xfinity Mobile username and password match your Xfinity Internet account. No more trying to remember multiple passwords! Change one, change all If you ever change your username or password, the change will be applied wherever you acces

***Updated 6/17/2026*** If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails.

When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t

Learn how you can get an Xfinity Home sign for your yard. How to get a yard sign If you're an Xfinity Home Secure customer in select areas and didn't receive an Xfinity Home Yard Sign when your services were installed or need a replacement sign due to damage, you can pick up an Xfinity Home Yard Sig

***Updated 5/25/2026*** To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, p

Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system. What you'll need Xfinity HomeAccess to your touchscreenYour Master Keypad Code Difficulty Easy Removing a lock On your Home screen:Swipe up to open the dashboard (if applicable), tap the gear icon, then ta

***Updated 6/23/2026*** SIMs are one of the most important parts of your phone. They let it “talk” to the Xfinity Mobile network making it possible for your phone to make calls, send texts, and connect to data. There are two main types of SIMs: nanoSIM (physical SIM) and eSIM (electronic SIM). Some

Learn how to customize the Home screen on your Xfinity Home touchscreen. What You'll Need Xfinity HomeAccess to your touchscreen Difficulty Easy What does your Home screen look like? If your Home screen looks like one of the below, there are no customizing options. Swipe left or right to move betwee

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Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

***Updated 5/5/2026*** See steps to help activate or remove your Xfinity Pro WiFi Extender using the Xfinity app. If you have more questions, see the FAQs. Before you begin Download the Xfinity app on the Apple Store or Google Play.Make sure your Xfinity Gateway is not in Bridge Mode.If your 2.4 GHz

***Updated 5/28/2026*** If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for repo

As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your