As we approach the holiday season, retailers may send you emails and texts offering new products and promotions. Cybercriminals use a variety of scams to exploit seasonal messages to compromise your personal and financial information.Ways to help stay safe online this holiday season Verify websites

Just in time for the men’s and women’s NCAA® basketball tournament, Xfinity Multiview is available on more Xfinity X1 devices, giving customers a new way to experience all the excitement of March hoops. With Multiview, X1 customers can watch up to four live games at once, all on the same screen. Whe

***Updated 5/28/2026*** If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for repo

Find out whether your home network is ready for the web’s new IP. IPv6 IPv6 is supposed to replace the old version, IPv4. Unlike IPv4, IPv6 provides a pool of nearly unlimited IP addresses. Other benefits include more efficient routing and stateless address auto-configuration. The transition to IPv6

***Updated 5/25/2026*** To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, p

***Updated 5/28/2026*** The Xfinity Speed Test, also known as the Speed to Device Test, is a web-based speed test used to measure your real-time network connection. The test measures the download speed, upload speed, latency and activities that can be supported by the connection to your device. FAQs

***Updated 5/28/2026*** The chart below provides information about the energy efficiency of Small Network Equipment (SNE) models, such as internet modems and routers, that have been purchased or sold through to customers by Comcast since January 1, 2015 for use with its residential broadband interne

Make the most out of the Xfinity Stream app on your Apple phone or tablet. In this article, learn how to: Install the Xfinity Stream app.Watch, download, or modify a recording.Watch live TV.Watch or download Xfinity On Demand.Adjust the appearance of closed captioning (CC). Install the Xfinity Strea

Set up sensors to keep an eye on home, wherever you are. This article provides step-by-step instructions to pair, install, and test Xfinity Home motion sensors. The setup typically takes a few minutes per sensor. Get a pro to do it! If you subscribe to Xfinity Smart Home, you can reach out to HelloT

BYOD and update your network to NOW Mobile. Bringing your phone number with you? If you want to keep your current phone number, you can do so when joining NOW Mobile. We accept phone numbers from all carriers. You’ll just need some account details from your previous carrier, including: Your account

***Updated 5/28/2026*** This is part of the Questions and answers about our Data Usage Plan. Xfinity’s new internet plans now include unlimited data and equipment at no extra cost with no annual contracts or early termination fees. Learn more. Previous Xfinity Internet plans include 1.2 Terabyte (TB

Entertainment The 2026 NCAA® March Madness® tournament is here and Xfinity has your ticket to watch all the action of the NCAA men’s and women’s championships. With Xfinity TV, you can watch every game and access exclusive features and content that enhance your viewing experience and ensure you won’

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

Our Experts provide a wealth of knowledge and expertise to the forum. Like the true MVPs they are, we would like to spend day 3 of our Expert Week highlighting some of our team’s collective forum stats. Total New Posts: 19K+ Total Replies: 219K+ Likes Received: 17K+ Authored Marked Accepted Solution

Have questions about Xfinity WiFi Home Hotspots? No problem. You can read some of the most common customer questions below. This article focuses on the Xfinity Home hotspot service available free of charge on your Xfinity Gateway. Note: For information on accessing our public Xfinity WiFi hotspot ne

Learn how to set up parental controls to limit the programs that your child can watch through the Xfinity Stream app. We'll show you how to set up parental controls using the Apple version of the mobile app. The procedures are essentially the same for the Android mobile app, but the steps or screens

Learn how to use your Xfinity Home touchscreen to pair a thermostat with your Xfinity Home system. What you'll need Xfinity HomeThe thermostat you want to add to your systemAccess to your touchscreenYour Master Keypad Code Difficulty Easy Pair a thermostat You can pair your thermostat before or afte

***Updated 6/2/2026*** BYOD means you can use a device you already own with Xfinity Mobile. Instead of buying a new device, you just bring the one you have and update your network to Xfinity Mobile. It’s a simple way to save money and keep using the device you’re comfortable with! Keeping your phone

***Updated 5/5/2026*** See steps to help activate or remove your Xfinity Pro WiFi Extender using the Xfinity app. If you have more questions, see the FAQs. Before you begin Download the Xfinity app on the Apple Store or Google Play.Make sure your Xfinity Gateway is not in Bridge Mode.If your 2.4 GHz

***Updated 5/5/2026*** Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control