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Use the Xfinity Voice Call Forwarding feature (Answered)
***Updated 8/31/2026*** Xfinity Voice offers flexible call forwarding options to help you manage incoming calls. Whether you want to forward all calls, specific calls, or use multiple numbers, this guide walks you through the setup process using the Xfinity website or app. Xfinity Voice supports thr
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Phone
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How to Watch NBA Games in 2026-27
Entertainment The NBA is back for the 2026-27 season. With games airing across national TV networks, streaming services, and regional sports networks, knowing where to find the game you want to watch isn’t always straightforward. From games airing on broadcast TV networks to games exclusive to strea
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Channels and Programming
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ROOT SPORTS Northwest Programming Agreement Expired
ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X
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Channels and Programming
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Adding Works with Xfinity devices to Xfinity Home (Answered)
***Updated 8/24/2026*** Works with Xfinity lets you link compatible smart home devices to your Xfinity Home Security system, so you can control them from the Xfinity Home app. You will need: Xfinity Home Security service.The Xfinity Home app.A compatible device, installed and activated according to
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Home Security & Control
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How do I trade in my old device with Xfinity Mobile? (Answered)
***Updated 6/15/2026*** When you buy a new device from Xfinity Mobile, you can decide what to do with your old one. If your old device qualifies, you have two choices: Trade it in for a one-time credit on your bill.Get monthly credits for the term of your device payment plan (DPP) with a special off
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Xfinity Mobile
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Why won't my mobile device activate? (Answered)
***Updated 6/23/2026*** Activating your device is easy, but sometimes there can be issues. We'll help you get it working. Having trouble setting up your mobile device? Here are a few things to check: Select Set Up Over WiFi when activating your device.Confirm that "Xfinity Mobile" appears at the top
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Xfinity Mobile
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Xfinity Streaming Channels & Services
Xfinity Streaming Channels & Services Quick Answers How do third-party streaming apps work? General Entertainment Sports Streaming Movies & Purchases Music & Audio Quick Answers What streaming channels and services are available through Xfinity? Streaming channels include Netflix, Hulu, Max, Paramou
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TV
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NOW Mobile overview (Answered)
***Updated 6/23/2026*** With NOW Mobile, you get incredible value on unlimited data, with no credit check, no term contract, and plan taxes and fees included. NOW Mobile includes: Unlimited data at $25 per line of service (taxes and fees included).No credit checks, just pay in advance and use in min
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Xfinity Mobile
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Hide or disable your in-home WiFi network (Answered)
If you want to hide your in-home, private WiFi network from broadcasting its network name (SSID) or if you want to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting using the Xfinity app. Hide your in-home WiFi network in the Xfinit
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Internet
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Xfinity WiFi Hotspots app to be retired
To further simplify your mobile app experience, we’re retiring the Xfinity WiFi Hotspots app, which will no longer work starting January 29, 2024. You can now view a map of all available Xfinity WiFi hotspots and securely auto-connect to them using the Xfinity app. To auto-connect to secure WiFi hot
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Announcements
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Xfinity Mobile Offers
What is Xfinity Mobile? Everything You Need to Know Mobile Xfinity Mobile is a powerful 5G nationwide network with millions of secure WiFi hotspots available exclusively for Xfinity Internet customers. Check out our latest money-saving offers to see how much you can save compared to your current pla
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Announcements
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Energy usage of your internet equipment (Answered)
***Updated 5/28/2026*** The chart below provides information about the energy efficiency of Small Network Equipment (SNE) models, such as internet modems and routers, that have been purchased or sold through to customers by Comcast since January 1, 2015 for use with its residential broadband interne
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Internet
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Xfinity Voice — Voicemail capacity (Answered)
***Updated 8/31/2026*** With Xfinity Voice, there are limits to the amount of voicemails you can keep and how long you can keep them. Learn more about those limits. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio. This is about 85 minutes. Once you reach this limit, cal
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Phone
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What's Xfinity Home?
Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. What you'll get Xfinity Home comes with different options depending on your service tier and equipment package. Equipment choices c
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Announcements
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More Sports in More Ways with Xfinity Multiview
Just in time for the men’s and women’s NCAA® basketball tournament, Xfinity Multiview is available on more Xfinity X1 devices, giving customers a new way to experience all the excitement of March hoops. With Multiview, X1 customers can watch up to four live games at once, all on the same screen. Whe
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Announcements
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Gigabit x10 system requirements for Xfinity Internet (Answered)
***Updated 5/25/2026*** To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, p
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Internet
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ANSWERED: How to set the brightness on your X1 TV Box
***Updated 8/13/2026*** Learn how to use the Xfinity X1 On-Screen Guide to change the brightness of the Power button and time display lights on the front of your X1 TV Box.Device lights To access Device Settings: Using the remote, press the xfinity button.Use the left arrow or right arrow button to
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TV
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Where to Watch Major League Baseball for 2026
When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t
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Channels and Programming
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Light troubleshooting for Xfinity Home system (Answered)
***Updated 8/25/2026*** Learn what to do when you have a problem with a Light Switch or Wireless Light Bulb in your Xfinity Home system. What you'll need Xfinity HomeAccess to the light you're having trouble with I can't control my LIFX, Lutron Caseta, or Philips Hue lights from the Xfinity Home app
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Home Security & Control
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Pair a thermostat with Xfinity Home (Answered)
Learn how to use your Xfinity Home touchscreen to pair a thermostat with your Xfinity Home system. What you'll need Xfinity HomeThe thermostat you want to add to your systemAccess to your touchscreenYour Master Keypad Code Difficulty Easy Pair a thermostat You can pair your thermostat before or afte
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Home Security & Control
