Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (536.3K)
Closed
How to get an Xfinity Home yard sign? (Answered)
***Updated 8/25/2026*** Learn how you can get an Xfinity Home sign for your yard. How to get a yard sign If you are an Xfinity Home Security customer and need a yard sign, you can pick one up at an Xfinity Retail Store free of charge. You can also have the sign shipped to you for a small fee based o
Articles
•
Home Security & Control
Closed
Xfinity Voice — Voicemail capacity (Answered)
***Updated 8/31/2026*** With Xfinity Voice, there are limits to the amount of voicemails you can keep and how long you can keep them. Learn more about those limits. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio. This is about 85 minutes. Once you reach this limit, cal
Articles
•
Phone
Closed
Xfinity Mobile benefits for Mexico and Canada (Answered)
***Updated 6/1/2026*** Xfinity Mobile’s latest price plan includes unlimited calls and texts to Mexico and Canada, and unlimited data when traveling to those countries when you have a Mobile Plus or Mobile Select plan. Mobile price plans for Mexico and Canada View the chart below for more details: D
Articles
•
Xfinity Mobile
Closed
Pinned
Where to Watch Major League Baseball this Season
When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t
Articles
•
Channels and Programming
Closed
How do I set up Shield Select?
Quick answer What is Shield Select? Eligibility & equipment Activation & management Features in detail Troubleshooting & common questions Quick answer: How do I set up Shield Select? Add an Xfinity Internet Package.Add Shield Select and order any additional equipment you may want.Once your internet
Articles
•
Home Security & Control
Closed
Summer of Free presented by Xfinity Rewards
Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX,
Articles
•
Channels and Programming
Closed
How do I cancel my Xfinity Mobile service? (Answered)
***Updated 6/8/2026*** Xfinity won't be the same without you! If you really want to cancel your service, here's how. If you want to completely stop your service and aren't transferring your mobile number to another service provider, contact us. If you have questions about cancelling your other Xfini
Articles
•
Xfinity Mobile
Closed
Restore deleted voicemails — Xfinity Voice help (Answered)
***Updated 8/31/2026*** In some cases, a voicemail that was deleted by mistake can be restored before it is permanently deleted. Follow the steps below to recover a deleted voicemail using your home phone or the Xfinity Voice website. Recover by phone A deleted voicemail can be restored: During the
Articles
•
Phone
Closed
Pinned
ANSWERED: Blocking Robocalls
***Updated 8/30/2026*** Robocalls, or spam calls, are quite the hassle. Fortunately, your Xfinity Mobile plan now includes call filtering at no additional cost and if you’re on our current pricing plan and enrolled in the Premium Unlimited data option, you also have added peace of mind with Xfinity
Articles
•
Phone
Closed
ANSWERED: Accessibility help videos on how to assist X1 customers with disabilities
***Updated 8/13/2026*** Learn how to find help videos about accessibility features that empower our customers with disabilities. This includes some videos with American Sign Language and some that are scripted with our customers who are blind or have low vision or a visual disability in mind. Access
Articles
•
TV
Closed
XRE-00250 - Something is not quite right (Answered)
***Updated 8/13/2026*** Learn how to resolve the XRE-00250 error code. Message XRE-00250 is caused by a device being removed from the account. "Something is not quite right. Please chat with us at xfinity.com/chat or give us a call at 1-800-XFINITY.” Common solutions Did you know there’s a simple wa
Articles
•
TV
Closed
Pinned
Introducing NOW TV
Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Discovery, plus 20+ integrated FAST channels from NBC, Sky and Xumo Play, and a subscription to Peacock Premium at no additional cost. Watch NOW TV at
Articles
•
Channels and Programming
Closed
Xfinity Home zone configurations (Answered)
***Updated 8/24/2026*** Learn how Xfinity Home uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. What is a zone? A zone is an area covered by an individual sensor or detector and given a descript
Articles
•
Home Security & Control
Closed
How to bring your own device (BYOD) to Xfinity Mobile (Answered)
***Updated 6/2/2026*** BYOD means you can use a device you already own with Xfinity Mobile. Instead of buying a new device, you just bring the one you have and update your network to Xfinity Mobile. It’s a simple way to save money and keep using the device you’re comfortable with! Keeping your phone
Articles
•
Xfinity Mobile
Closed
Pair and install Xfinity Home motion sensors — Xfinity Smart Home and Shield Select (Answered)
***Updated 8/26/2026*** Learn how to manage your door, window, and motion sensors directly from the Xfinity app. To start, you’ll need to pair and install the sensor using the Xfinity app. For more information, see how to: Pair a door or window sensorPair a motion sensor What you'll need Xfinity Sma
Articles
•
Home Security & Control
Closed
How do I update my Xfinity Mobile payment information? (Answered)
***Updated 6/15/2026*** We keep things simple by having you keep one credit or debit card on file for all your Xfinity Mobile payments. Protecting you and your information is a top priority for us. Because of that, an agent can’t update your payment information for you over the phone or through chat
Articles
•
Xfinity Mobile
Closed
Expert Week – Highlights of Expert responses
The responses our Expert's author are simply amazing. The time and thought put into their messages show the level of care they have for helping others. We want to spend day 2 of our Expert Week to highlight all those great contributions. Whether it is detailed instructions on how to modify settings
Articles
•
Announcements
Closed
XFINITY FORUM 20th ANNIVERSARY SWEEPSTAKES OFFICIAL RULES
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OPEN ONLY TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA WHO ARE 18 YEARS OF AGE OR OLDER AS OF DATE OF ENTRY. VOID WHERE PROHIBITED. By entering the Xfinity Forum 20th Anniver
Articles
•
Announcements
Closed
Xfinity WiFi Home Hotspot FAQs (Answered)
Have questions about Xfinity WiFi Home Hotspots? No problem. You can read some of the most common customer questions below. This article focuses on the Xfinity Home hotspot service available free of charge on your Xfinity Gateway. Note: For information on accessing our public Xfinity WiFi hotspot ne
Articles
•
Internet
Closed
Install and use the Xfinity Stream app on an Apple phone or tablet (Answered)
***Updated 6/23/2026*** Make the most out of the Xfinity Stream app on your Apple phone or tablet. In this article, learn how to: Install the Xfinity Stream app.Watch, download, or modify a recording.Watch live TV.Watch or download Xfinity On Demand.Adjust the appearance of closed captioning (CC). I
Articles
•
Xfinity Mobile
