Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (437.5K)
Closed
Delete rules in the Xfinity Home app (Answered)
Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home app Delete a rule Careful
Articles
•
Home Security & Control
Closed
Controlling Works with Xfinity Devices in Xfinity Home (Answered)
Works with Xfinity allows you to control compatible smart home devices directly from the Xfinity Home app. Controlling Works with Xfinity Devices Xfinity supports the primary functions of Works with Xfinity devices. For more information on how to control your devices, see: August LocksCarrier Cor Th
Articles
•
Home Security & Control
Closed
Use real-time text (RTT) on Xfinity Mobile (Answered)
With standard text messaging, you have to type out your whole message, hit send, then wait for a reply. But with RTT, your text is transmitted as soon as you type it. No more waiting for a response! About RTT RTT makes it easier to text like you talk. It's an important alternative to voice communica
Articles
•
Xfinity Mobile
Closed
What to do if your Xfinity TV or Internet is out (Answered)
If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for reported outages Check for a
Articles
•
Internet
Closed
Pinned
ANSWERED: Blocking Robocalls
Robocalls, or spam calls, are quite the hassle. Fortunately, your Xfinity Mobile plan now includes call filtering at no additional cost and if you’re on our current pricing plan and enrolled in the Premium Unlimited data option, you also have added peace of mind with Xfinity Call Guard. With call fi
Articles
•
Phone
Closed
ANSWERED: Accessibility help videos on how to assist X1 customers with disabilities
Learn how to find help videos about accessibility features that empower our customers with disabilities. This includes some videos with American Sign Language and some that are scripted with our customers who are blind or have low vision or a visual disability in mind. Accessibility help videos on X
Articles
•
TV
Closed
ANSWERED: X1 Netflix package and how to access the Netflix app
This article details how to access the Netflix app on your X1 TV Box if you subscribe to an Xfinity package that includes Netflix. It also shows how to link your current account. Accessing the Netflix app on Xfinity X1 After subscribing to a Netflix package, access the Netflix app on X1. Your steps
Articles
•
TV
Closed
Light troubleshooting for Xfinity Home system (Answered)
Learn what to do when you have a problem with a Light Switch or Wireless Light Bulb in your Xfinity Home system. What you'll need Xfinity HomeAccess to the light you're having trouble with I can't control my LIFX, Lutron Caseta, or Philips Hue lights from the Xfinity Home app Before you begin: Have
Articles
•
Home Security & Control
Closed
How do I cancel my Xfinity Mobile service? (Answered)
Xfinity won't be the same without you! If you really want to cancel your service, here's how. If you want to completely stop your service and aren't transferring your mobile number to another service provider, contact us. If you have questions about cancelling your other Xfinity services, review how
Articles
•
Xfinity Mobile
Closed
Xfinity WiFi Hotspots app to be retired
To further simplify your mobile app experience, we’re retiring the Xfinity WiFi Hotspots app, which will no longer work starting January 29, 2024. You can now view a map of all available Xfinity WiFi hotspots and securely auto-connect to them using the Xfinity app. To auto-connect to secure WiFi hot
Articles
•
Announcements
Closed
Use the Xfinity Voice Call Forwarding feature (Answered)
Forward all incoming calls to another phone number with Advanced Call Forwarding, or forward certain incoming phone numbers with Selective Call Forwarding. How you forward calls depends on your Xfinity Voice subscription — in general, you can use your home phone or go online. Notes: Advanced Call Fo
Articles
•
Phone
Closed
Xfinity Mobile benefits for Mexico and Canada (Answered)
Xfinity Mobile’s latest price plan includes unlimited calls and texts to and from Mexico and Canada, and unlimited data when traveling to those countries when you choose an unlimited data option. For By the Gig data customers and customers on all prior Unlimited plans: Unlimited calls and texts to M
Articles
•
Xfinity Mobile
Closed
ANSWERED: How to set the brightness on your X1 TV Box
Learn how to use the Xfinity X1 On-Screen Guide to change the brightness of the Power button and time display lights on the front of your X1 TV Box.Device lights To access Device Settings: Using the remote, press the xfinity button.Use the left arrow or right arrow button to highlight Settings (the
Articles
•
TV
Closed
Pinned
Comcast Previews New Multiview Experience on Xfinity X1
Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb
Articles
•
X1
Closed
ANSWERED: What is Port Triggering and how to set it up on the Xfinity Gateway?
Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound traf
Articles
•
Internet
Closed
Xfinity Voice phone number porting FAQs (Answered)
Learn how to keep your existing phone number when you switch to Xfinity Voice services using number porting. What is local number portability? Local number portability (LNP) is a government mandate that requires voice service providers to allow customers with eligible phone numbers to retain their p
Articles
•
Phone
Closed
Pinned
Introducing NOW TV
Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Discovery, plus 20+ integrated FAST channels from NBC, Sky and Xumo Play, and a subscription to Peacock Premium at no additional cost. Watch NOW TV at
Articles
•
Channels and Programming
Closed
Pinned
What's Xfinity Home?
Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. What you'll get Xfinity Home comes with different options depending on your service tier and equipment package. Equipment choices c
Articles
•
Announcements
Closed
ANSWERED: How to activate and troubleshoot your Xfinity Storm-Ready WiFi
This document provides step-by-step instructions on how you can activate or remove your Storm-Ready WiFi in less than 15 minutes using the Xfinity app. If you have additional questions about Storm-Ready WiFi, please refer to our FAQs. Before you begin Download the Xfinity app on the Apple Store or G
Articles
•
Internet
Closed
Welcome to the new Xfinity Forum
You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing. Most notably, you will find new spaces for our Xfinity Mobil
Articles
•
Announcements
