HD Zoom button

@1921Photo

Hello! Thanks for reaching out to us here online and through our Community Forums. We make changes to our features and services as we gauge customer interests and if certain features are needed. However, to be sure that your picture fits your screen, you can still do this through the settings.

We suggest you change the aspect ratio to the desired option to best fit your screen. Here are the steps on a non-X1 box.

Press either the Menu or Settings button on the remote control that came with your TV.

Select the menu item called Video Format, Aspect Ratio or something similar.

Select the various options (may include Widescreen, Wide, Zoom, Squeeze or Stretch) until the picture fills the screen.

Can you try this and let us know if that helps, please?

I got a new box and remote in May 2022.  There is no way to control HD zoom.  The lack of a control button, to exit zoom mode is horrible.   I feel ripped off.  For this and other reasons, e.g.  no way to turn off automatic channel tuning.  I will be sending that box back and likely cancelling my TV account.  I might just go back to the old box, where at least I could control what station I went to.