1 Message
ESPN unable to play, valid token required error on Xumo Box ESPN App
When trying to stream ESPN on the ESPN app on my Xumo Box, I get the following error: "Unable to play video, error: valid token required." This error also occurs when trying to stream ESPN2 and ESPN3 in the app. It does not occur when streaming from an ESPN+ option with in the same ESPN app. In the 2 attached images, you can see the error message as well as the same content available from the ESPN source showing "logged into TV provider" and the ESPN+ source showing "subscribed to ESPN+."
I've done tried refresh app and clearing locally stored data in the system settings with no change.
user_uacwyn
1 Message
1 month ago
Same! Super bummed. Never had issues with the flex box before
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XfinityJustinC
Official Employee
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734 Messages
1 month ago
Hello, bambamdozer13 thank you for taking time out of your day to create a post. I appreciate all the detailed information you provided, it is helpful knowing you can view the content on ESPN + App but not the regular ESPN channels.
I found this great article on our website: https://www.xfinity.com/support/articles/xfinity-xumo-faqs. Broadcast TV (e.g., NBC, CBS, ABC, and FOX) and cable networks (e.g., CNN, ESPN, and HGTV) are not included with the Xumo Stream Box. However, you can watch live TV through a separate streaming service like YouTube TV, Hulu Live TV, Sling TV Orange and Blue, and Paramount+.
Reading this information, it would make sense why you can access the ESPN + content since that is App specific. Where ESPN, ESPN 2 and 3 are specific channels. Were you ever able to access the content before, and now getting the error?
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user_3lty2i
1 Message
1 month ago
I'm receiving the same error on ESPN+ through my Hulu bundle. I think my Xfinity subscription is what is creating the issues. This Xfinity stream service has been such a nightmare, I've had to download multiple other stream services and they won't work. Why I link my provider as Xfinity it denies my access. Fix it.
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user_ydfb9n
1 Message
20 days ago
For the last week or so espn+ is the only app that won't load on my tv with xumo box keep getting. Keep getting startup error, app can't start up correctly (22). <Edited: Language>
(edited)
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user_kxq83x
11 Messages
17 days ago
Xumo is terrible, bring back Flex
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user_btvwa8
1 Message
15 days ago
agreed xumo stinks bring back flex my issue is the same because I pay for ESPN on my home xfinity subscription I should be able to access it through my xumo box at my summer camp but cannot only on my laptop
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