Visitor
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4 Messages
POP3 Server Not working
Unable to retrieve email on outlook since December 8th. Getting error operation timed out waiting for a response from the receiving (POP) server. Please help.
Visitor
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4 Messages
Unable to retrieve email on outlook since December 8th. Getting error operation timed out waiting for a response from the receiving (POP) server. Please help.
dnelso21
Visitor
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1 Message
27 days ago
I am having the exact same issue (started Dec 8) with Outlook trying to receive email via POP3 server
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mmbmitt
Visitor
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2 Messages
27 days ago
Having the same issues as of this morning.
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Nat_IV
Visitor
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16 Messages
27 days ago
Trust me here. I have wasted MANY hours on this thinking I had [Edited: "Language"] up my Thunderbird client
It has become abundantly clear to me that the fault lies 100% with Comcast pop3 servers.
I SUSPECT it has to do with their changeover to Yahoo.
I could get relief from time to time by using a VPN and trying to retrieve emails with Thunderbird from other towns. It actually worked now and then.
I HOPE I'm good now without having to "move" to a different town.
This is a pathetic situation and I feel really sorry for folks who need their Comcast pop3server to work.
Hopefully things will return to normal soon.
Comcast is horrible.
I will report my Thunderbird pop3 settings that are working at the moment in a few minutes.
(edited)
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Nat_IV
Visitor
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16 Messages
27 days ago
Take it all back.
Accidentally closed Thunderbird.
Back to VPN land
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ErikP
New Poster
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3 Messages
27 days ago
I am having the same issue, seems a DNS issue did the IP address change on xfinity side for pop3.comcast.net?
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Nat_IV
Visitor
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16 Messages
27 days ago
Well, I surrender. It asked for my password (not sure why) and the new messages magically appeared
Here are my settings, for what they are worth.
Your results may vary.
I am going to try to install Thunderbird on another computer to see if the defaults recommended by Thunderbird are the same as my settings.
Server Type: POP Mail Server
Server Name: pop3comcast.net Port 995
UserName:
xxxxxx@comcast.net
Connection security:
SSL/TLS
Authentication method:
Normal password
Outgoing Server Settings
Description:
Comcast
Seerver Type:
SMTP Outgoing Server
Server Name:
smtp.comcast net Port 465
User name:
xxxxxx@comcast.net
Authentication method:
Normal password
Connection Security:
SSL/TLS
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Nat_IV
Visitor
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16 Messages
27 days ago
Fresh install on another computer now downloading 12,168 files.
Only difference from my Server Settings is this Thunderbird default.....
Server Name:
mail.comcast.net
AND outgoing server
Authentication method:
OAuth2
Can't decide if I should change my settings.....
If it ain't broke.......
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Nat_IV
Visitor
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16 Messages
27 days ago
One last suggestion.
After I changed to the default, I had to turn off my computer, reboot, and then open Thunderbird.
It then required a password, and I think the default settings will (hopefully) work.
Can't explain how or why that worked.
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rigasr
New Poster
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2 Messages
25 days ago
Having the same issue, what is going on Comcast?
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Nat_IV
Visitor
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16 Messages
25 days ago
Right now, everything (POP3 with Thunderbird) and (IMAP with my Android phone) is working fine for me. At this moment that is. That is constantly subject to change. Both types of server seem to go out of service at the same time for me.
I highly doubt that there is anybody to blame here EXCEPT COMCAST. I don't understand why more people aren't on this forum complaining.
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XfinityJeff
Official Employee
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533 Messages
25 days ago
Good morning @user_g9jyqu, and thanks for posting to the Xfinity forums, I hope this message finds you well. As someone that uses email for both work and personal use, I can understand how frustrating it can be to lose access, but you have come to the right place for help. How do you access your email? Is it through the Xfinity website, or a third party app such as Outlook?
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Nat_IV
Visitor
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16 Messages
25 days ago
My apologies ‼️‼️
Glad to know you're a human 😊
I prefer POP, and my outages occur concurrently with pop3 on my computer and imap on my phone.
This failure is all on Comcast. Sometimes works, sometimes doesn't.
Has to do with the server (be it POP of IMAP) not "answering calls."
Bouncing around on VPNs will let me find one that works.
System wide failure related to moving to Yahoo is involved I bet.
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aps_in_seattle
Visitor
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2 Messages
18 hours ago
I was out of the country for most of December. However, upon return, access to my non-Xfinity email POP3/SMTP email servers stopped working. I spent two hours "debugging" my own infrastructure, checking configurations, looking to see where POP3 traffic stopped flowing, etc. I found nothing wrong. I even swapped out the cable modem. Finally, I assumed that the problem was not local - not in my infrastructure. I noted that my iOS devices also did not work when trying to get their email while on my WiFi network. HOWEVER, after turning only WiFi off on the iOS devices, when therefore going through the cell network, their email from the same servers worked just fine.
That led me to believe it was Comcast/Xfinity. So, to check that, I fired up a VPN. And, sure enough, all email started working!!
So, the conclusion is that COMCAST/XFINITY is blocking POP3 traffic through their network. It is not only their servers but their network. Perhaps some rules at the CMTS or some router or firewall in their network has stopped allowing POP3 (and SMTP) to flow through their network.
BOTTOM LINE: SOME COMCAST NETWORK ELEMENT(s) IS BLOCKING CUSTOMERS' POP3 AND SMTP TRAFFIC.
PLEASE Fix it!!!!!!!!!!!!!!!
(edited)
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