I already stream most of everything I watch. The only reason I’ve kept Comcast these past few years is because I like being able to DVR some ABC shows. I signed a contract with you people and I’ve already paid for what I am not receiving now. I want my channel back and I will want a refund for every second that ABC is not on my cable. If you have to pay more money for it, file it under the cost of doing business and keeping customers. I’ve been a Comcast customer for over 40 years, I hope I don’t have to cancel my service just to be heard that I am extremely unhappy.

All of a sudden, we lost our CBS station in Nashville with some sort of lame explanation about contract negotiations.  I have been a Comcast member for almost 28 years and have thought about cancelling several times as your monthly fees are so high.  Guess it's now time to leave.  AT&T just put fiber in our neighborhood and offering service must cheaper than you.  Looks like it's time to say goodbye.  It's' ridiculous to pay this much per month and then have channels removed with no warning in the middle of a show!

When will I receive a refund and or credit to my account due to Xfinity no longer honoring our contract by not providing access to ABC.  I'm not going to purchase an antenna, Hulu or anything else.   I am already paying you people for this network. 

When we will get CBS AND NBC back in the channel lineup? Those channels are non-negotiable for our family. We appreciate a swift resolution to this outage. Thank you. 

Yes indeed. Although Comcast is our provider--and thus, it's their responsibility to provide the services that we the customers contracted for, period--Scripps is not without blame: I am sure they are counting on pressure from customers to make Comcast cave to their demands, whatever they are. Comcast calls their demands "unreasonable," but we have not idea whether that's true or not.  What is clear to us is that we, the paying customers, are being shafted by Big Business.

I am not happy that WMAR was blacked out without any warning.  When services were being lost on Youtube, messages were displayed on the bottom warning about the issue.  If this had occurred, viewers would have been prepared and could have sent they support of WMAR prior to this cancellation.  Xfinity is a big corporation, much bigger than the local station WMAR.  We already pay an outrageous amount of money for your service.  As a current loyal customer, I am hoping this issue is resolved.  I would hate to have to change services, but I will.

Good morning,

I have been a comcast/Xfinity customer for over 13 years +. I only receive the basic channels and one of the Channels that is my favorite is Scripps WMAR Channel 2. I have many shows on that channel that I watch and record. I am very upset that due to the incompetence of Xfinity negotiators this channel has been cancelled without any kind of pre-warning. I am only subscribed to Xfinity's basic channels due to the outrageous prices Xfinity demands of their customers. So, I Only get PBS, FOX which I don't watch or care about and I wish it was this channel that Xfinity had beef with instead of WMAR, NBC, ABC and a few music channels and other basic programming. Now, when you take away one of the channels that I have come to like and have a lot of programs on and you take that away from me, you can bet I am not happy right now with Xfinity. If Xfinity does not resolve this issue soon, I will be forced to leave Xfinity all together and go with a competitor who can negotiate with Scripps or find other ways to get my basic channels perhaps like an Antenna type device. This is not a threat; this is just the reality of what happens when Xfinity have negotiators that incompetent of making a deal. THANK YOU FOR YOUR ATTENTION IN THIS MATTER as president trump would say.

I am currently looking good for another option to xfinity. First it was MLB and now Scripps. I've been a customer for years, pay a fortune and stayed thru all the issues we have with service. Customer support has also turned into nothing but a sales tactic most of the time. I will have to take a class on streaming for seniors I suppose

On March 31, 2026, Comcast/Xfinity removed access to KGUN 9 (Scripps) and a local affiliate for ABC.  As a consequence, we are no longer able to access local news and routinely watched programming via that channel.  We are quite frustrated at the way this has been handled.  The email sent by the company arrived 30 minutes AFTER access to the channel was no longer available.  If we had not complained via chat, I suspect no monetary compensation for the loss of this access would have been offered.  

Comcast/Xfinity routinely increases the "Broadcast fees" portion of our billing, so we are skeptical of the claim that the company is looking out for customer interest during this negotiation with Scripps.  

While we are longtime Comcast/Xfinity customers, please be aware that we are considering canceling Comcast/Xfinity cable and are actively exploring alternatives in order to access TV programming.  You are likely to lose our business.

Why can’t I get ABC on my Xfinity account anymore? If this isn’t fixed by the weekend I’m switching back to Verizon. What is the problem also with Bounce channel? 

To Whom It May Concern,

I am writing to express my deep frustration and disappointment regarding the ongoing dispute between Xfinity and Scripps that has resulted in the removal of NBC programming from my service in Santa Maria, California. NBC is the primary—and in fact the only—channel I regularly watch. Losing access to it has significantly impacted my viewing experience and the value I receive from my subscription.

As a paying customer, I should not be caught in the middle of a contract disagreement between two large companies. Regardless of the circumstances, the inability to reach an agreement has directly affected your customers, and it is unacceptable that essential programming has been disrupted for an extended period.

I am requesting clear communication about what steps are being taken to resolve this issue, as well as an estimated timeline for restoration of service. Additionally, I believe compensation or a billing adjustment is warranted given the loss of access to a major network channel.

I urge both parties to prioritize your customers and come to a resolution as quickly as possible. I look forward to your prompt response and a swift restoration of NBC to my lineup.

Sincerely, Kelli [Edited: "Personal Information"] Santa Maria, CA

Hello,

I would like to express my deep dissatisfaction of this whole ordeal. I expect you to find a solution to the matter promptly.

Thank you for your time please and have a great day today, unless it gets cancelled unexpectedly.