CBS and NBC

When we will get CBS AND NBC back in the channel lineup? Those channels are non-negotiable for our family. We appreciate a swift resolution to this outage. Thank you.

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Scripp’s

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XfinityShawn

Official Employee

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2.4K Messages

2 months ago

user_b3w77v We currently have no time table, but our repair team is working hard on getting this resolved.

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U

Comcast, your price for CATV is definitely not cheap. Please fix your contract with NBC and CBS. Directing your customers to pressure the local affiliates is flat out wrong. Meanwhile, will you be crediting our accounts?

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U

user_w37j82

Visitor

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2 Messages

2 months ago

Same questions! When will these 2 network channels be restored? And when will my account see a credit for channels that I'm paying for that are currently missing?

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XfinityRay

Official Employee

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4K Messages

Hi there, @user_b3w77v, @user_w37j82, and thread. Thank you for reaching out about accessing the local channels. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges. <Edited: Link>

(edited)

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2 months ago

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U

user_pc95gk

Visitor

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2 Messages

2 months ago

Very frustrating Xfinity. We pay plenty for CATV services. Please get this dispute settled quickly!

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Customer Service

user_b3w77v

CBS and NBC

XfinityShawn

user_swflrl

user_w37j82

XfinityRay

user_pc95gk

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