Need to chat with a live agent I can't speak over the phone due to a health issue

I need to chat with a live agent. I can not call and talk to someone because of a health jssue

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XfinityFrank

Official Employee

•

1K Messages

14 days ago

Hi there, @user_5a0b6a! Thanks for reaching out to us here on the Community Forum! There are a bunch of ways to contact us beyond the phone, all of which are listed here : https://www.xfinity.com/support/contact-us It just so happens the Community Forum is a great place to get assistance too! What is it that we can help with?

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user_smzoj9

1 Message

8 days ago

My account was hacked. This happens when I can't speak to a live person. What is the reason, I can not speak to a live agent???

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XfinityRaf

Official Employee

•

574 Messages

Good afternoon @user_smzoj9. If you think your account has been compromised, please head over to https://internetsecurity.xfinity.com/help/report-abuse to speak to our security team for assistance.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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8 days ago

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Customer Service

user_5a0b6a

Need to chat with a live agent I can't speak over the phone due to a health issue

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