Visitor
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1 Message
Cable Card Help
I changed my plan and my cable card is no longer paired. I understand there are some limited support for cable cards. My account still has info about my card but couldn't get it pair using Xfinity Cable Card Activation web page.
XfinityFrank
Official Employee
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1.9K Messages
20 hours ago
Hi there, @user_bngw4c! Thanks for reaching out to us here on the Community Forum. We can certainly try to see if we can help get your Cable Card working, but as you mentioned, support is limited. If we can't get it to work, we can also discuss alternate options. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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