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Wednesday, October 8th, 2025

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Official Employee

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2.7K Messages

21 days ago

 

user_ac93jq Thank you for reaching out! If your Xfinity account is already linked to another Peacock account, it may be because you have an existing Peacock subscription through a third party or a different email address. To resolve this, you can either cancel the existing subscription and wait for it to cycle before activating the promotion through Xfinity, or create a new Peacock account using a different email address to activate the promotion immediately (note that creating a new account will result in loss of preferences and watch history). 

 

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