Contributor
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158 Messages
What exactly does the "Regional Sports Fee" cover?
I'm in the Chicago area and I'm currently paying $19.20 a month for the "Regional Sports Fee".
Currently we cannot watch the Blackhawks, Bulls, or White Sox on Xfinity because CHSN isn't available.
The Cubs are on Marquee and I think it's in the $9.99 More Sports & Ent Pkg?
The Bears are on broadcast TV so I would think that should be included in the $25.65 Broadcast TV Fee.
What exactly does this cover?
XfinityThomasD
Official Employee
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1.1K Messages
5 months ago
(edited)
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user_7ocitl
2 Messages
5 months ago
If Xfinity is not providing coverage for Regional Sports - Bulls, Blackhawks and Sox - will they be removing the Regional Sports Fee Charged monthly subscribers? Crazy to think they can charge for a service not provided
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user_7ocitl
2 Messages
5 months ago
Is Xfinity going to credit is subscribers in the Chicago market for the monthly Regional Sports Fee - There is no regional Sports coverage and it is insane that they continue t charge customers for a service not provided? It should Las not be expected that consumers have t call in and request a credit for this fee!!!
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user_nevlh6
1 Message
3 months ago
Xfinity, Please escalate this as users in Chicago are being charged for something that Xfinity cannot provide. Your response "charge based on the cost to provide sports on multiple networks. There are additional TV packages to help customize the channel availability, but those fees would still apply to any lineups that would offer sports networks." is not an answer. As the others have stated, what RSN channels are you proving for us to watch the local teams? Us as users need to stand together on this and demand refund since it ended.
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user_1ygb63
1 Message
2 months ago
can i drop the regional sports fee?
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hwkn
Contributor
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106 Messages
2 months ago
Just drop the portion of the fee that goes for paying for CHSN and we’ll be happy.
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user_p9bvgr
1 Message
2 months ago
How can Xfinity charge me a separate Regional Sports Fee and then require an additional "subscription fee" for me to watch my "regional sports teams" as the Warriors and the Forty-Niners??? I would expect to be allowed to drop the fee. Xfinity fees appear to the the absolute highest of my options, so with this new REDUNDANT fee for regional sports, I will be looking for alternative services. This change and subsequent additional charge because of a tier change is unacceptable!!!!
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user_1p0fl6
1 Message
1 month ago
Typical evasive answer that often results in a class action lawsuit. If you charge a regional sports fee, you should be able to tell us exactly what channels the fee pays for. If you cannot tell us, then I suspect it is another name for pure profit. How about you stop the evasive answers and tell us exactly what the regional sports fee pays for in the Chicago area since you decided not to use the regional sports fee to pay for CHSN. It is not too much to ask.
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Michael_1369
Frequent Visitor
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8 Messages
1 month ago
This seems to be a bogus charge. If I watch the NFL on an ota network, like CBS, which I already pay for with my basic cable, why do I need to pay for it again?
Explain it to me like I am 5 years old. Because the explanations here do not make sense.
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user_b3lvb7
6 Messages
29 days ago
It's an unfair business practice. Plus, it doesn't look like they will be resolving their issues with CSN anytime soon
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user_h3vz1z
5 Messages
19 days ago
Went to speak to an actual person at the xfinity store about the regional sports fee, since we no longer get regional sports (Warriors). Was told it will still be charged because we get espn. So, $19 a month for espn, which is a channel included on the regular lineup! Asked about the email stating we would get a one time credit and removal of the fee and he said it was probably a fraudulent e mail! Lol, is this what you are telling your staff to say. The sports fee is not charged on the most basic service, so you can't say it can't be taken off. Being charged for a service you no longer provide is fraud and not acceptable.
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hwkn
Contributor
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106 Messages
15 days ago
Hopefully they’ll give us the $8+ credit on our bill’s again this month in the Chicago area.
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hwkn
Contributor
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106 Messages
14 days ago
My fee would be $11.40 which doesn’t sound too bad imho.(still paying for the Marquee channel)
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