NHL Center Ice not working Xfinity App

Hello, @Com31, when you have a moment use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." We will help and take a closer look at service using the app. 

Thanks, I’d love to but the icon to create a direct message is greyed out, and I cannot even start typing. I don’t have any ad blockers or popup blockers on, so not sure what the problem is.

FWIW, I believe the problem with not being able to view NHL Center Ice channels is with the Xfinity streaming app, and not with me. I say this because others seems to have the same issue. Also, because I was able to view the Center Ice channels via the streaming app prior to 11/ 5/22, but not since then. I am a current subscriber to NHL Center Ice and can view the channels on my tv, just not through the app. 

Very strange. If possible, could you please create your own Xfinity Community Forums post with your issue? Once you create your own forums post, we can review again and comment on your parent post. 

Hello, there is a known issue at this time with NHL Center Ice, we are working to fix it. I apologize for the inconvenience this has caused. 

@XfinityOtto​ 

The app does not need an update.  Your system is the problem.  It needs fixed…enough is enough.

Same issue here. Spent over an hour on phone. XFINITY is clueless.

Still no luck on tv or streaming I need to switch to at&T as I cant watch my beloved Rangers for last 3 weeks

@user_8b4e91 Thank you for bringing this to our attention, that you are experiening the same issue. We have issued a ticket for this, and are working to resolve the issue. Not everyone is experiencing the issue, so it's something we ar monitoring closely but reported users. We truly appreciate you working with the Community Forums Team to bring awareness of your experience in the subscription. As of right now, the temporary solution is to watch your subscription from your TV box if you have one. I would be delighted to work with you on connecting your service experience to the ticket that has been issued. To begin, can you please send a Direct Message with your name, the name on your account, the service address we will be working with this evening? 

To send a "Peer to peer" message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Now my Streaming is working, but my main TV access to Center Ice, specifically Buffalo Sabres, is not.

How does this happen?