Official Employee
•
241 Messages
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.
For more information, visit https://www.xfinity.com/facts

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.






user_gtvtjp
Visitor
•
2 Messages
1 day ago
I am not getting abc anymore. Why
23
0
luckybaron
New Poster
•
7 Messages
1 day ago
Bring back channel 7 or start refunding $
0
0
user_376dh9
Visitor
•
1 Message
1 day ago
My bill went up but my services/channels available went down. How does Xfinity reconcile that? Xfinity tries to argue that it allowed the Scripps programming to end because it didn't want to pass high costs off to customers. Then how do you explain the currently exorbitant price with less services? How much of a monthly refund will all of the Xfinity customers be receiving for the channel(s) that is unavailable. Xfinity is simply interested in how its own profits can be.
0
0
user_cq3til
Visitor
•
1 Message
1 day ago
We cannot watch channel 7 news, World News, American Idol and several other shows, why can't this be worked out. This is regular TV, we are thinking of canceling Xfinity and switching to something else. First you canceled watching Tiger games, now regular TV. What's next.
0
0
user_m7s2a5
Visitor
•
6 Messages
24 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
13
user_m7s2a5
Visitor
•
6 Messages
24 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
13
user_m7s2a5
Visitor
•
6 Messages
24 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
13
user_m7s2a5
Visitor
•
6 Messages
24 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
13
user_3ulwm1
Visitor
•
6 Messages
23 hours ago
What streaming apps will get my abc programming back??
36
user_bmze6i
Visitor
•
2 Messages
23 hours ago
We have not had access to CBS programming for over three weeks. This includes the NCAA March Madness games, 60 minutes, the Masters, and more. As we have paid to get this programming, I believe all affected customers should receive a rebate or a credit on their next bill. When will this situation be resolved? Where is the communication with customers? What is the status? It is really enough to make us "cut the cord"!
0
user_98a2bb
Visitor
•
3 Messages
22 hours ago
Please resolve this contract issue with Scripts asap so that we can have access to CBS programming again.
0
0
Volsgal
Visitor
•
4 Messages
21 hours ago
I have been a customer since 1992 and have never experienced a loss of a channel. I feel like this is a ploy to be able to raise the cost. I pay close to $400 a month and have not seen a discount since losing CBS…what’s up with that. Either bring back CBS, lower the rate or be prepared to lose long time customers.
6
user_hrcp8q
Visitor
•
1 Message
21 hours ago
I can't believe that Comcast needs more money than they already get.
Jeez you people need to be reasonable with each other in these negotiations.
Nobody needs that much money.
Just fix it or I will find another cable company by the end of April.
We pay more than $200.00 per month, witch is more than we can afford. Our social security does not allow for any more $$$.
Unbelievable, just get on with it.
0
user_ixkrck
Visitor
•
3 Messages
9 hours ago
You are going to lose a lot of customers. I've already canceled about half my Xfinity programming and I'm ready to buy a Roku TV to go completely streaming - for what I'm paying to not be able to get my favorite local NBC WPTV 5 channel due to your argument with Scripps - this isn't right.
0
0
user_qfin1o
Visitor
•
1 Message
8 hours ago
I assume Xfinity/Comcast will reduce our monthly rate until you restore this major network -- Fox -- to our cable system in Lansing MI.
0
0