Loss of CBS

I have been a customer since 1992 and have never experienced a loss of a channel. I feel like this is a ploy to be able to raise the cost. I pay close to $400 a month and have not seen a discount since losing CBS…what’s up with that. Either bring back CBS, lower the rate or be prepared to lose long time customers.

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XfinityCarolyn

Official Employee

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164 Messages

6 hours ago

@Volsgal, please know we pay programmers to bring you the entertainment you love, and many reasonable offers have been made, but they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

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user_fvri7s

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I feel sure that xfinity is not just negotiating on behalf of customers. If they are, tell us how much the bill would go up and let us have a say in the matter. I promise Xfinity is losing something else or they would simply jack up the price and move on. Leverage is at risk in my opinion.

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3 hours ago

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Customer Service

Volsgal

Loss of CBS

XfinityCarolyn

user_fvri7s

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